I'm updating my review since Pure 1111 made an honest attempt to provide a better service after I…read morehad a disappointing experience. Ive been going to this MED spa for a few months now. My dysport injections with Laura have been wonderful. She's extremely professional, friendly, and very knowledgeable. I walk right into my appointments without an extended wait time. I also tried their hydra facial with Kelly which I thought could've been a little better.

I purchased a gift card at an auction for Botox and took my mother to redeem. A nurse injector with…read morelittle to no experience injected her and completely dropped her eyebrow. Absolutely horrible experience. I wish I never would have subjected my mom to their office.

Nobody there. Why did I pay a membership fee again? Opens at 9? Nobody there at 10?…read more No backups for people If they cannot make it to work? Or are you guys just going out Of business?

If I could give zero stars I would. I signed up for the second most expensive package to tan and 3…read moreof the employees had no idea what the Free friend pass was when I signed up. I went today with my daughter to use the pass, who has tanned there before. The employee there said she couldn't tan because of her age. This is fine except for that she has tanned here before, so there is inconsistencies in their regulations and clearly lack of training in their employees. Seems because there is a monopoly in Shiloh they cam treat their customers how they want. I have attached the Free Friends Pass that is located in their site in order to further educate their employees. Do not go here, much better service and friendlier staff at Hollywood Tan!!

Go see Tammy Kiefer for all your hair needs. Been going to her for years. She's the best!read more

Just had my first facial here with Michelle! It was fantastic...Michelle is great...gentle yet firm…read moreand makes your face glow and feel so smooth and clean! And a fantastic message included in the Facial II. They do a lot of things as well as the facials....messages, nails, pedicures, hair, etc...everything beauty and their prices are reasonable too! Perfect environment and wonderful staff.... give 'em a try!

I had my eyebrows tinted and shaped here. I was a little confused by the sign on the door stating…read moreall s

Top to Bottom is my go to spot for waxes. Celeste is an absolute sweetheart & does such a great…read morejob. I've also had hydrafacials here, which were also fantastic! The facials are lengthy and indulgent. I'm so relaxed I often end up snoozing through them! Top-to-Bottom provides a wide variety of services & they are passionate about continuing to grow & explore new, exciting offerings for their clients!

I love everything about Massage Envy. There are so many good therapists here. And you can enjoy a…read morefull facial experience as well. Several spa treatments to choose from. The staff at front desk are so friendly and knowledgeable. Gift card specials and memberships available. Highly recommend.

If you want a good, real deep tissue massage, ask for Robyn…read more I was lucky enough to get her for my 60 minute massage and she didn't mess around. She got most of my knots out and was very friendly. I like it there, although the girls that work up front could be more polite. Also, it's more expensive than other massage places in the area, but my husband bought it for me so I'm not trying to complain lol.

I liked my experience from the moment I walked in. I was greeted by the receptionist and made to…read morefeel welcome. When I was called into the back, the next person introduced herself by name and took additional information prior to Dr Vicik's exam. Dr Vicik is very personable, knowledgeable and runs a good business.

All of the staff was fairly friendly. Although, the nurse practitioner I went to see about acne…read morerushed through my consolation and prescribed me pills and a topical before I could even explain what was going on with my skin. I believe a nurse or doctor should treat every individual with special care and not assume one patient is the same as the next, something I don't find very often.

The cutest little hidden gem this side of town! The owner is so nice. Beautifully decorated for…read moreall of the girlies who love pink! I had a spa pedi with Cierra. When I saw the pink water, I knew it would be amazing! Ha! Check them out!!! They even offer you a drink!

Always a 10/10 experience at La Bella! Everyone is so nice and welcoming. My hair has never looked…read morebetter

I had a facial today with Misty, and oh my goodness-- it was INCREDIBLE! I was blown away. I've had…read morefacials before at day spas, and hers was by far the best. She explained the basis behind what she was doing & was politely updating me on which stage we were at during the process. She's incredibly knowledgeable and sweet as can be. 10/10 would recommend to everyone. This would also be a great gift idea. Quality skincare in a relaxing spa-like room, located in quaint O'Fallon.

I have been going to Sanctuary for years and love everything about this hair salon! My hair always…read morelooks exactly the way I love it! Andrea does an amazing at hair extensions and blending them perfectly. They treat you like family and it's always such a treat to get my hair done!

I get my eyebrows waxed and a pedicure from Cierra. She is amazing! I'm so happy I found her…read more I had to interact with the manager today, Margaret, and had a good experience. My Take10 awards were never emailed to me. She reassured me by letting me know I can still use them since my online account shows I have have them. I left the conversation very happy.

Unfortunately I haven't been able to get my hair done at this location because multiple stylists…read morehave cancelled on me with short notice. If a stylist is unable to roll out of bed for a Sunday morning appointment and has to cancel on their client 30 minutes before their scheduled appt, that speak volumes. Very unprofessional and I will no longer try scheduling appts here in the future. Please do better.

Minus -* actually, Groupon buyer beware! I Would advise to stay away from this "company". I use…read morethe term "company" loosely because it is one woman with no staff. I called nearly a month ago to get an appointment and received a voicemail saying appointments needed to be set up online at just relax.biz. (Groupon told me this is not correct she must make appointments how she agreed to it on their website which was by phone) I went to the website and it showed she was booked through May2018, This was in early November. (I knew this could not possibly be true) I called the company back and this time waited for the beep and left a message stating the above. I got a call back the next day saying that they only book 1 month in advance and November was already filled. She advised me to call back on 30 November and December would become available. (she said if I did not call on 30 November that I probably would not be able to get in in the month of December, so I put a reminder in my phone) I told her that My Groupon expires December 14 She stated if I did not get an appointment before the 14th I would have to pay full price would be required to pay the difference between the Groupon price I already paid and the regular price. My reminder came up today and I went to the website where I was able to select a massage time, however it would not allow me to complete the transaction after I entered my personal information. I got completely out and tried it again without success. At 9 AM I called the business and left a message. At 10:15 AM I called back and left another message. Shortly after that the owner/manager/receptionist/massage therapist Lola,(I only know this because the website said that to my massage would be with) called me and said the problem must be on my end. I told her I went out to the website several times and even had an appointment time but the site would not confirm. She suggested I find another computer to try it on and resubmit it again. She told me I needed to do it quickly as the slots were filling up. I advised her I did not have access to another computer and my mobile device is working just fine. I asked if she could please just booked the two massages that I had paid for. She refused. When I asked for her name she would not respond, there was just silence on the other end. At one point in the conversation she told me she had to do a massage soon so she had to go. I asked her if she was the manager; she said she was the manager/receptionist/massage therapist. I asked her, does that mean you are the ONLY employee and she said yes. I Pressed her to find a resolution for this issue and she said she did not know what to tell me. There was silence on the phone for about 30 seconds and I asked her again if she was there and what solution she could provide? She said she had no solution. Really???? You own the place and you can't make a simple appointment???? I was on the phone with her for 7 minutes answering questions about how I entered the information online etc. She could have book an appointment for myself and my husband in two minutes but instead was obstinate and unyielding in her conviction that the problem was mine, not hers! I finally told her I guess I was going to have to contact Groupon and get a refund? She said yes, I think so! Since this whole bad business deal ended up taking up so much of my time and energy I just decided to spend a little bit more time and energy letting you know what you might expect!!!

I've been to many places to get massages but "Just relax spa" has to be one of the hands down best…read moreplaces I've been. The services was out standing and the area was clean and quite. I plan to return many more times. Thank you to the owner Ms.Sanders for her magic touch and great service.