In my opinion this bank has horrible customer service skills would recommend to choose different…read morebank. One star is too much but that's as low as it goes.

I would give zero stars if I could they like to do whatever they want with your money then make…read moreyour account go negative then blame you telling you you didn't have the funds after telling them multiple times that the money was always there then not wanting to own up to there mistakes never would recommend them to anyone

We bank here and they are awesome with customer service and financial products!…read more We recommend!

I have been a member of the credit union since 1970. The current Van Buren staff has the best…read moreservice I have ever experienced. Fallon, Sharon, and Savannah recently helped me with an insurance claim. They made it a breeze. I am always treated like family and greeted with a smile. If I could leave 100 stars, I would!

When ever you walk in. You're welcomed with a wall of hellos that makes you feel all warm and…read morefuzzy. And in addition to that feeling this Arvest helped me set up my first bank account and answered all my questions.

This is a local branch with a change counter that is gratis for customers. It's one of just a few…read morethat is in town - so I recommend it for customers of the bank because they don't charge for bank customers to use it!

I bank with OZK bank for at wild and i know i have another acount opens with another banks ,but…read morehonestly my favorite bank is ,OZK bank wonderfull people , really good costomer service ,when i get to this bank everyone make you fell like family ,i love everyone there ,, Mikayla , Ashley ,Angie ,Jessica and Eddie, there are really wonderfull people , if you need at really good bank please dont look any farther please be part of this amaysim family ,,OZK ,,, Thank you guys for you hard work , and God Bless You guys !!!!!!!!

The most professional but friendly staff I have ever experienced. When you walk into their lobby…read moreyour not invisible even if they are with a customer! The on line banking help is above all others... I wish I could give them way more stars!!!

Armstrong Bank tellers always turn and walk away to process even something as simple as a deposit…read more It takes a long time while you wait for them to leave the room and then come back. I have never seen any other bank do that. Also, their security is not good. Once when my account was compromised, they made me wait 10 days and did an "investigation" before returning my money even though my account number was used out of state and I physically had my card and did not put any travel notes on my account. Their security people never texted me to see if it was legit, either. Overall, this bank is okay for a secondary account. I like that they have a Mastercard logo instead of Visa, just for a change. They are definitely not as good as First National Bank of Fort Smith. Also, they closed most of their branches in Fort Smith and opened one "big" branch on Rogers Avenue which is really awkward to access. They have two kiosk tube areas to send your deposit through, one right in front of the other, so if the person in front of you takes 20 minutes to complete your transaction, you are trapped in line!!

Very professional and attentive staff. The app. is also user friendly. No need to hang on to…read morereceipts as the app. notifies when transactions are posting.

UPDATED THEY STILL HAVENT GIVEN ME MY MONEY! THEY SAY IT HAS TO TAKE TWO MONTHLY CYCLES FOR THEM TO…read moreGIVE IT TO ME, OVER $700 OF MY MONEY IS IN LIMBO WITH THIS CRIMINAL FINANCIAL ORGANIZATION, THEY SAID I WILL GET IT BACK IN APRIL! TWO MONTHS AFTER THEY CLOSED MY ACCOUNT. AVOID THIS BANK WORSE BANK IN THE UNIVERSE! I opened an account, some background, i am a average middle class joe, make decent money. Why is this important, I'VE NEVER COMMITED ANYTHING WRONG IN MY LIFE, NOT EVEN A SPEEDING TICKET, I have a local credit union, and wells Fargo but wanted a separate checking's for my car insurance, so I decide heck I'll use these guys, BAM they freeze my account literally a day after i opened it, and worse I had deposited $725.00, no reason they cant justify it, spoke to over 25 employees from fraud liasons, personal bankers, bankers, customer service, debit fraud department, and none could help me. Worse they can't even expedite the closing of the account, screw it I don't care assholes if you want to close my account do it, but this should be illegal to withhold somebody's money for as long as you guys are doing so, they estimate me to get my money at most within 6 weeks!!!! 6 weeks guys, stay away I thank god i didn't deposit all my money and close my other two accounts that i have had for over a decade, i will never ever use US Bank ever in my life. the worst financial institution in existence.

Bank OZK is a great local banking establishment with good customer service and a convenient…read morelocation. They have other locations that are also convenient in the area.

These people are the best. I haven't been able to stay afloat due to the virus and UFCU HAS GONE…read moreABOVE AND BEYOND what they had to. Thank you UFCU.

This is such a great institution, always prompt and professional, as well as being involved with…read moretheir customers needs