We opened up a basic account at Arvest when we moved here so we could have an account at a local…read morebank. So far it has been a good bank for us! We don't do a ton of banking with them, but with what we do it has been good. This location is one of my favorites because it is a drive thru haha. When it is too cold or too hot or I just don't feel like getting out of my car, it is great. The customer service has always been friendly and efficient here. I've gone before when there is a line, but is always moves relatively fast. There are multiple lanes, but one of them is an ATM only.

I was thoroughly disappointed that I went during my lunch break from 12-1 to open an account on…read more14th Street. The only employee who could open a new account for me, was ALSO on his lunch break?! Doesn't sound like the best business practice to be unavailable to the public when most people work at the same hours 9-5, with an hour lunch break at noon. I would think he could go BEFORE or AFTER the standard lunch break, because they would be closed by the time I get out of work. Had to drive down the street to the Walton location and a manager (Nicole) helped me open an account and brought my paperwork and signature card to my place of work. She totally went above and beyond to make up for the lack of professionalism at 14th Street.

Super Helpful & Friendly Staff, Mudita & Ashley were super nice, very helpful. No issues or…read moreconcerns from this location.

Blake Burgus, in financial advisement, was very patient and listened to our needs. And while our…read moreneeds weren't under his specific influence, he provided excellent information and counsel on how to proceed. Very stratified with Blake's performance and assistance!!

customer service was great and they are family friendly I brought my kids and they were all really…read morenice to them that I appreciate

Came here the other day to open an account up with my husband…read more Frist we were helped by Jeremy - who was awesome. Very informative, helpful and friendly. He showed us our options and pros and cons of different accounts. He was able to set up our account within a reasonable amount of time. We came with our little 17 month old daughter and he was so nice to her. He brought in a kids play table into his office so she could play - since she is a wiggle machine haha. Speaking of kids... they have a lobby area with some kids books and toys which is helpful. They also had a red kids car in the lobby (not for kids use, but for display) and they were really kind to let me little girl play in it while we finished our account up. They also offered water and candy for all of us. Next we talked to John who does loans (mortgages, etc). He was really helpful, informative and friendly as well. He stayed after the bank closed to finish talking to us as well and walked us out. Overall, very happy with my experience here and am glad to be banking here.

It is very long story Arkansas bank known as Arvest close both of accounts after allowing my…read morechecking account to go in the hole when I had my checking account on no overdraft so basically they paid them anyway use that for an excuse to close out my acc and then they send me a check certified mail days now finally made it to Michigan. I live in Huntsville Arkansas same town. The bank is in. They had my phone could've called me. Come down to discuss while we're .... No word no signal. Now my electric is overdue. Now my water is overdue. All my bills are overdue. I do not have any money to get back and and there's no telling when I'm going to get this check if I get this check because now my mailbox is over a quarter mile away from my house. I have had so many problems with people tearing up my mailbox getting mail out the mailbox and only get mail on Monday, Wednesdays, and Fridays cause that's the only time roll through. I have sat down there and watched. think Arvest put me in this situation the whole time I've had my never been in the red until they decide to go ahead and pay something that comes through that they shouldn't And I pay the cost for it by making me go in the hole

IBERIABANK is the perfect financial institution for you and your family. Their accounts are…read moredesigned to meet everyone's needs and financial situations. From personal accounts to business accounts, and loans from personal unsecured loans to home equity loans- are SIMPLY the BEST. The individuals there truly take care of clients, they are friendly, welcoming, and really get to know as if you were part of the family at Iberia. Please call the branch and set up a meeting with one of their universal bankers today at 479-878-6333

This bank has all the modern banking perks and the employees are friendly and helpful. But we came…read morehere starting a new business and discussed loans and financing. What we were told changed and proved to be untrue. We are taking our business to another bank because of this. I personally went to their home loan officer and he told me I would not qualify for the home I wanted. I went to another bank and closed on the home less than a month later. This bank's loan department is rigid and failed to live up to the promises they made. Leaving

Good small town bank. A lot of branches to choose from in NWA. I have a couple of accounts with…read morethem and a loan or two. They seem to be competitive with their #'s and again, a local business.

Bentonville Branch - Carlene Carlene provided exceptional…read moreservice today. Expert knowledge of product! Facilitated changing auto pay on loan, provided balances and set old man up on mobile access! Great job, thank you Carlene!!

I was very disappointed to get a letter in the mail from Arvest informing me that I would be…read morecharged a $5 fee for my free checking account. I had been thinking about opening an account at Arvest for my business, but after this move there is no way I will be doing that and now they won't even have a good recommendation from me - not that they care though. Honestly, I can't trust them any more - if they change things on me once, they could very well do it again. You'd think Arvest would be interested in keeping customers who have done business with them for a few years by offering to waive a $5 fee, but they're not. Very disappointed in Arvest.

What could improve? Their treatment of account holders. The employees - mostly are very very nice,…read morebut unhelpful to any of their other services. I drove my Asian friend - also an account holder - to get a land document notarized. These people were all about notarizing documents in Spanish, but not notarizing in any other language. Where I come from, we call that discrimination. Where I come from that is not very honorable. Where my friend comes from - that's against the law.

Grant Casey was curt and condescending to me when I came into the branch to make a withdrawal. I…read moreended up closing my account on the spot because of the interaction.

Visiting from out of town and needed some tip money for all the great service industry staff in…read moreNWA. I stopped by this branch about 20 minutes before closing and was greeted warmly. The young lady who helped was very kind and pleasant. I was able to make some change from an ATM withdrawal very easily. The branch was clean, well lit, and welcoming. Stop by this Arvest bank on Olive today for all your banking needs.