From start to finish, I thoroughly enjoyed working with Gold & Gems and especially Anna was an…read moreenormous help. I didn't have an exact vision when I first came in and she showed me all the various designs and choices that I could go with for engagement rings. Ultimately I had some specific things that I wanted: 6 prongs, but with the ability for two side stones because I had some small side pieces from my late grandma that I wanted to incorporate. Anna scoured their supply and when we ultimately decided that their current vendors had things that were close but not exactly we decided to make it custom. I thought that making it custom would have been a high cost but it was extremely reasonable, and ended up coming in under my budget but the ring was exactly what I wanted! My (now) fiancé said it was a dream ring and looked exactly how she envisioned. I have probably 20 or so emails back and forth with Anna as I made small tweaks to the design and coordinated visits to see the diamond or the wax mold they made for the custom ring before it was cast. Their communication was always swift and thoroughly answered all my questions. A main reason why I decided to shop locally is because I was concerned about getting the size exactly right. Even after discretely getting her ring size, my estimation ended up being slightly too big. I went in with my Fiancé and they said no worries, it was an easy fix! While their goldsmith was finishing a vacation, they gave us a neat attachment that would temporarily make the ring smaller so we could keep the ring over the weekend and bring it in on Tuesday when the goldsmith was back. Plus, they're also getting a free insurance appraisal complimentary as a part of doing business with them. They even sent me a CAD of the ring design so I could see it in a "3D" way which was awesome. Seriously, whether you go from their existing selection or you go custom the service they provide is high quality and very attentive getting you exactly what you're looking for.

CANNOT RECOMMEND RON AND HIS BUSINESS ENOUGH! I was looking for a unique engagement ring with some…read morevery specific likes and dislikes. From the very outset, Ron deeply listened, patiently showed me different designs, asked me the right questions so I could actually figure out what I wanted. He then spent time creating a gorgeous custom design for me, emailed me the draft photographs and made me a mould I could try it on. Throughout the process, Ron went above and beyond with customer service and made it a very fun and easy process. I have now got the ring of my dreams. I would give him 10+ stars if I could. Don't waste your time going to other jewelers in the area, trust me and go to Ron. This is a family business that embodies their values in every interaction with customers. The very best!

We needed a necklace repair for my wife Mary. We based our decision to take our business to this…read morejeweler based on their reviews. We couldn't be happier with the quality of work, expertise in the repair, and the work was done in the time frame provided. The item was shipped and packaged very well. I would highly recommend this business and look forward to any future return business. Thank you!

Wonderful service and staff. Beautiful jewelry on display…read more Atmosphere was professional and friendly. Would recommend highly.

Nice and attentive owners who will order any amount of precious metals you would like.read more

Staff were great and friendly. They addressed all my questions and concerns during my visit. Highly…read morerecommend.

Disclousure Or Exposure ?…read more I have been supporting Rare Earth in Ashland. For Over 15 years. It's Great Store. Mostly due to the Big Screen, Music. From reading Previous Reviews. There are Several disappointed Customer from their experience there as well. And I Give Credit were it is earned. Most of you Know it's moved Several X. Most of us like the store in the Beginning. And the friendly Service we had then. Unfortunate Many Retailers are following suite with Disgruntal Employees. Understandably. Thier Over Worked and Paid Peanuts. Underpaid. However Today. November 8, 2025. The Employee looked like, sounded like an Angel. Very lovely. I came in for a return. On a Wallet I bought on 11/02/25. At 1st it looked fine. When I took off the sticker. It left a residue of glue. So I went in today for a return. And with my receipt that does say. All sales final. Which the Original Cashier Cat. Did Not inform me about. And I did not know until today for my return. So Today. I showed the cashier the wallet and the residue of glue. And asked for a cash return. Which was how I paid. Of course most are Charging for purchases. She looked at the wallet saw the glue. Then showed me the receipt with All Sales Final. And said I can't return it. Noted. I Know she's doing what the Owner says. I Send My apology to her. So she went in the back to get the owner, She came out and I Knew Immediately she was Not gona Budge on "Her Policy" She Knows Most of What She Sells is Low Quality Landfill Material. Some things are better. Yet from Being Over Seas I can tell the difference. The purchase was "Only" $19.95. The store must have made a couple Thousand on this day and Not Including the past Several Weeks. My Perspectice is. I Paid Cash. I was Not told about the Policy. And as previous Reviews say the Register is a Dinosaur. And the Recipts are very small. Its Way Out Dated. With being a Long Time Ashland Customer Who The Owners Knows has been supporting her Business. $19.95 is something that a Legit, Transparent Business Owner would be glad to do. By the way is Excatly what the Flower Shop did a few doors away. Did a return for me. That I also paid in cash. It's Obvious it's Good Business Practice. To Return something that was not a Quality item and was purchased just 6 Days Prior. And this is not a complaint. It's only a Review about unethical Business practices. My Wish is for All Busines Owners to Prosper, Thrive when Knowing Every Customer is Contributing to this and thier Abundant and Successful future. May All Beings Experience Health, Wealth And Happiness. 1 Thing about Most Businesses If they say. All Sales Final. #1. Inform Every Customer at the time of Purchase. #2. Unless it's a Worn Undergarment Some Sort of Personal Item that's been used. All Sales Final is a Red Flag. Something is Not Right. It's Smells Fishy. They Know the product is Not Quality or What they say it is. Example ; Hill Top Gems Ashland, "New Owner" Attempted to Sell Me Fake Citrine. Which he did Not Disclose Before his Sales Pitch. This New Owner even told a Previuos Employee. Of whom I Know. Who told Me. As long as it Sales. Who Cares. .

this happened like a year ago but i think it's important to say this. the employees lost something,…read moreblamed it on me and my friend, we both gave them our backpacks and cleared our pockets, however they didn't search the backpacks at all and insisted we had stolen but didn't want their item back, and they proceeded to kick us out, call the police, and give our pictures from security cameras to other stores telling them we were thieves (we literally did not steal anything, they knew they don't have camera footage of us stealing)

Beautiful selection of clothing. The owner helped me find a simple but elegant dress and wrap to…read morewear on a cruise. It's a timeless ensemble I can wear for years. Don't overlook this gem!!!

So my wife and I were strolling through the charming city of Ashland, and we stumbled upon this…read moreboutique, which is really quite wonderful. Vanessa was knowledgeable and ultimately, my wife found the cutest hat. I highly recommend this store.

Ian was very helpful, and informative. Truly brought to life the quality of stones. Showing some…read morestones with the black light showing off their amazing glow. We purchased ear rings & a gorgeous pendant necklace. He has so many to choose from, we will definitely be back!! We highly recommend you check it out, you won't be disappointed!

Amazing place to find very unique and beautiful jewelry and specimens at a great price. The people…read morebehind the counter are quite knowledgeable and friendly. If you are in Ashland, this is a must visit.

Goldsmiths did a fantastic job of fixing an heirloom ring that had weakened over time from wear…read more They fixed the weak spot by making an almost identical ring that they could weld to the original, and it looked great. They gave us many options, price points, and were respectful of our wishes. It's not cheap, but you get what you pay for, and in this case, e we received quality service. We highly recommend Goldsmiths!

Knowledgeable, helpful, and skilled. They have answered questions, advised me, and cleaned jewelry…read morefor me at no cost. They've done lovely engraving on wedding glasses for me. I am always satisfied. They are prompt while other places can be weeks out.

They helped me repair a bracelet that I received in China. It had been broken for over a year…read more Someone recommended them and they were so right!!! The repair on my bracelet was even better than the original work. Not sure what that person is talking about below with two stars. This shop "does repairs" ... maybe they should have paid them to finish her necklace! Anyway, this is an excellent store to help with specialized repairs for important essentials!!!

love this shop, amazing pieces and wonderful service! An ashland favorite definitely worth stopping…read moreat while in town

I visited this store when exploring downtown Ashland, OR. They sell a lot of cute stuff. I'm so…read moreglad I decided to walk in. The staff is also very nice and friendly. The guy was spending like 10-mins just explaining details about jewelry they sell to a customer who did not want to buy anything just for fun! The lady behind the counter who helped me was super friendly and nice. And she wrapped what I bought with a lot of care. I wish I lived in Ashland and could visit them more often. I bought a few of their beautiful leather bookmarks for myself, but they're going so fast because everyone loves them and wants one! I wish they had things they sell in their store on their website too, so I could order more bookmarks, but sadly that's not the case.

My absolute favorite shop in Ashland for gifts- and myself! They carry all kinds of high end…read morebeautiful things, jewelry, bar ware, imported beauty and wellness products. It's my first stop for birthday gifts. They have a good selection for both men and women. The staff is so helpful and never pressures to buy, it's worth just going in to window shop.

Chari (owner and piercer) is incredible. Best piercer I've ever encountered, truly wonderful. Any…read morepiercing I've had done here hasn't hurt & has healed well. the selection of BVLA jewelry is awesome. True investment pieces. Highly recommend coming to see Chari and adorning yourself with the high quality jewelry offered here I've been back for more piercings and I'll be back again for more in the future!

Amazing experience. I took my 13 year old for her industrial . Kind staff and an overall wonderful…read moreexperience.