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Artistry By Casap

5.0 (1 review)

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Services - Artistry By Casap

Permanent makeup application

Blemish camouflage

Permanent makeup consultation

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3 years ago

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Svetlana C.

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Daela Cosmetic Tattoo

Daela Cosmetic Tattoo

4.8(57 reviews)
19.6 km•Central Eastside, Kerns, Northeast Portland

I initially chose Daela because I had an excellent experience with their laser treatments. Before…read morethis most recent visit, I had actually received injectable treatments there on two separate occasions with no noticeable results. However, because I was so impressed with the laser side of the practice, I wanted all of my cosmetic treatments in one place. I gave them the benefit of the doubt, believing perhaps the previous injectables had simply been an isolated experience. Unfortunately, after my third injectable treatment, I once again saw absolutely no visible improvement. From the moment I arrived, the appointment felt rushed rather than welcoming. No numbing cream was offered before the procedure, making the injections more uncomfortable than necessary. Upon asking for some numbing cream, while I was speaking, a foam-like substance was placed on my lips that went into my mouth, leaving an unpleasant taste and numbing the inside of my whole mouth. The entire appointment lasted only about 15 minutes, leaving me questioning how thoroughly the treatment had been performed. Most concerning was the outcome. There was absolutely no visible change whatsoever in the specific areas I requested to be treated, not even a subtle improvement. After three injectable appointments with no noticeable results, I felt compelled to share my honest experience and initially left a one-star review. Shortly afterward, Lina, one of the owners, reached out to discuss my concerns. My husband spoke on my behalf. During that conversation, I genuinely felt she heard my concerns. She offered complimentary laser treatments as a goodwill gesture, and I appreciated what I believed was a sincere effort to make things right. Because I felt my concerns had been acknowledged, I voluntarily removed my original one star review and replaced it with a four-star review. I did this because I wanted my review to reflect not only my disappointing injectable experience, but also the fact that I believed the business cared enough to address it. Unfortunately, that goodwill did not last. My husband then began receiving repeated harassing text messages telling him that I would not be allowed to use the complimentary laser treatments unless I changed my review again, this time to a perfect five-star review. He was told my account would be flagged and the complimentary treatments would not be honored until I rewrote the review to their satisfaction. That crossed a line for me. Reviews should reflect a customer's genuine experience, not be influenced by pressure or conditioned on receiving services. I could not honestly write a five-star review because it simply was not true. Money has never been the issue. I am happy to pay for excellent cosmetic treatments and exceptional results. What I cannot accept is paying for injectable treatments that produced no visible improvement and then feeling pressured to change my honest review in exchange for services that had already been offered as a gesture of goodwill. A medical spa should be a place where you feel pampered, cared for, respected, and confident in the treatments you receive. Instead, I found myself having to defend my experience, explain why I was disappointed despite seeing no results, and ultimately defend my right to leave an honest review. I appreciate that the owner initially reached out and attempted to resolve the situation. However, the subsequent pressure to change my review fundamentally changed how I viewed the entire experience. For that reason, this review reflects my experience in its entirety. I will be reporting Daela to the Oregon Medical board that regulates medical spas. I have decided to take my business elsewhere. There are many excellent providers for injectables and laser treatments, and I believe every patient deserves quality results, respectful treatment, and the freedom to leave an honest review without feeling pressured or manipulated.

Great business. The vibe here is all about customer service. They have amazing people working here…read moreand I've worked with 3 different artists and had tremendous results. As a breast cancer survivor I've gotten Areola tattoos and been so happy with the finished product. As well as micro blading for eyebrows (who knew chemo your eyebrows would have bald spots when they grew back) And eyeliner. Just for me.

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Daela Cosmetic Tattoo
Daela Cosmetic Tattoo
Daela Cosmetic Tattoo

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DAELA Cosmetic Tattoo

DAELA Cosmetic Tattoo

4.8(552 reviews)
19.6 km•Central Eastside, Kerns, Northeast Portland
•$$

I can only speak personally to the permanent eyeliner services performed by Angela…read more She is incredibly thorough, careful, and meticulous about her work. She takes the time to explain everything, makes sure you're comfortable throughout the entire process, and never makes you feel rushed. When someone is working that close to your eyes and doing something permanent- that level of attention and care matters! The studio itself is beautiful, welcoming, and clearly very professionally run. They offer a wide range of services, including microneedling, laser treatments, tattoo removal, and more, and the entire space has a polished, high-end feel without being intimidating. Angela's treatment room is lovely and comfortable, and she has a way of making the whole experience feel relaxed while still being extremely precise and professional. I wouldn't hesitate to trust her again. If you're considering permanent eyeliner and want someone who genuinely takes her time and cares about getting it right, I highly recommend Angela.

DAELA is the absolutely amazing. I came here to have them help me with a bad combo brow situation…read more They did a great job with removal and the options that best fit my brows moving forward. I have gone back for PRF treatment and I cannot say enough about Dr Elizabeth McElligott. She is the best of the best. It was my first time getting injectable's and she made the process quick and painless. She has the most calming presence and talked me through everything so I knew what to expect. My final session is almost healed and I am so pleased with the results. I will 100% be back when the time comes!

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DAELA Cosmetic Tattoo
DAELA Cosmetic Tattoo
DAELA Cosmetic Tattoo

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Artistry By Casap - permanentmakeup - Updated October 2026

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