If this is even a real business! I am actually thinking of calling the police to report them. DO NOT USE THIS FLORIST! I ordered flowers online on Friday for a Saturday delivery. By the time I was back in my office on Monday I realized I never received any email confirmation about my delivery. I called them and spoke to someone about whether or not my flowers were delivered. They asked for the address in Cochrane I was sending to and she confirmed with me over the phone that they were delivered and that she hadn't sent my invoice yet because she needed the 3 digit security code on my card and that she was just about to call me that morning about it. I gave her the digits and then Wednesday came and still nothing in my email. I tried calling again and then also emailing. No response. Today (Thurs) I have tried calling twice and no answer. Also their 800 number on the home page is directed to a 403 number which is not in service. I have checked my transactions and nothing has been charged to the card but I have contacted my purchasing card department to stop any charges from this business and requesting a new card number. I feel really bad about this florist!! ... I think I am only lucky so far because I gave them the wrong security digits off the card!!! My fraud senses are blaring!!!
Also I checked with my recipient of the confirmed delivery and she never ever received any flowers.
UPDATE: They emailed me back to insist they are a real business and apologized for my experience. I'm still suspicious so just beware if you are looking at using this company. read more