Artisan Property Solutions did an absolutely fabulous job with our new home. We did some pretty extensive renovations, including knocking down several walls in our kitchen/living room/dining room to create a more open space, gutting/re-doing the entire kitchen, and re-doing our powder room. We also placed brand new flooring (hardwood and tile) and smooth walls into the entire first floor of our house. This process included plumbing/electrical changes and several city inspections.
The project (at first) seemed very overwhelming to my husband and myself (as this was the first time we have ever done any renovations), but Rob and Michelle worked with us throughout every step of the process and kept really good tabs of things along the way. They are experienced, knowledgeable, and organized. We didn't have a designer, but Rob and Michelle picked up on our style and helped us with design options as well (including lighting, counter tops, colors).
Throughout the process (as with all projects) there were inevitably some things that didn't go exactly as we planned. The pandemic threw a wrench in some of the city inspection scheduling and shipping of products (which was not their fault and completely out of their hands). When hiccups would arise, Rob and Michelle worked with us on options and met us more than halfway on multiple occasions when we had to compromise on a solution.
Additionally, we lived in our home throughout the majority of the renovations. We were a little nervous about living in the house during a renovation (especially because my husband was working from home and I have a lot of night shifts), but Rob's team was extremely respectful of our time, privacy, and personal space. And at the end of each day, his team cleaned up thoroughly, which we really appreciated. Rob's team worked long and hard hours, and even worked on multiple weekend days. I also found Rob (on multiple occasions) mentoring / investing his time in teaching some of the young men on his team. As an educator, that was really nice to see.
In terms of pandemic safety, Rob and his team always came with masks. On one occasion, one of his workers had a COVID exposure over the holidays. As a healthcare worker myself, I was impressed with Rob's protocol and how honest/up front he was about quarantining to maintain myself and my husband's safety.
Finally (and I think most importantly): Rob and Michelle are just all around good people who take pride in the quality of their work. Rob is a perfectionist and always made sure that we were absolutely happy with every step along the way. He and Michelle communicated well, were honest, and very fair. We became good friends with him and his team, and it was fun to interact with them each day. Our new puppy even loved seeing them every day (yes - we are crazy and got a brand new puppy during this renovation process).
Overall: Artisan Property Solutions completely transformed our home and we are so in love with it. They come with our highest recommendation. read more