Steve is phenomenal! Communication was outstanding, always so kind and responsive. Our hardwood…read morefloors look better than I imagined. ​

Steve did a phenomenal job at my home. Professional, attention to detail, just can't say enough…read morepositive things about him or his work. Highly recommend!!! John

After an exhaustive search, I finally found a true craftsman for a project that was very important…read moreto me--an antique cloverleaf table that desperately needed to be sanded, restained, and polished. I came across Steve's website, reviewed his work and his reviews, and decided to give him a try. Let me tell you...I was NOT disappointed! From our initial communication to the quote, drop-off, pick-up, and invoicing, everything went as smoothly as silk. Steve is an excellent communicator and even sent me a couple of pictures along the way so I could see the progress. He also went the extra mile and was able to tighten the table up a bit, making it considerably less wobbly. The finished table looks absolutely beautiful, and I couldn't be happier with the entire experience. Without question, I would use Steve again and will happily recommend him to anyone looking for quality craftsmanship. It's not often you find someone who combines skill, attention to detail, and excellent customer service--and Steve checks all three boxes!

Highly recommend Shepherd Trading. Recently contracted him to stain and weatherproof our old front…read moredoor. Very happy with the results. Excellent communication during the process. Demonstrates real care for customer satisfaction. Small fee for pick-up and delivery which was appreciated as I don't have a car. Already working on a second project together.

I had an old floor (built in the early 1900s) that was painted and with broken parts. Upstate…read moreHardwood Resurfacing gave my floor (and my house) a new beautiful life. Justin and Anthony are honest, reliable, highly experienced, polite and willing to work with the client to make their house beautiful. I will use them again and I highly recommend them.

We wanted an 8 ft. Piece of granite without a seam for our island. There are seven stairs on the…read moreoutside of our house to reach the second floor kitchen. We tried a couple of other companies, but could not get it without a seam right down the middle ! Then we went to Upstate; they looked at our drawing and said 'no problem'! We were elated! One week later, they delivered our granite top (jn one piece) through snow at our house and up the seven stairs! Their crew of 4 healthy men did a fantastic job...it is beautiful!!! Last, but certainly not least...they gave us the best price. THANKS UPSTATE GRANITE!!!

Upstate Granite & Marble did an excellent job from start to finish. They helped us choose the…read morematerial that was right for our needs, and within our budget. Then they planned the perfect layout for the granite slab that we chose. Their price was better than local competitors and big box stores. The installation was done with care and professionalism, and the end product looks Amazing! We truly couldn't be happier with our choice!

These guys are a pleasure to work with. They are the craftsmen we are so lacking in most commerce…read more We recommend them highly.

I needed to have a couple of chairs reupholstered and I'm thrilled with the results. Reno and his…read morebrother worked quickly with my fabric. Very reasonable and easy to work with. As a side note, I went to the upholstery place in the city and they were going to take 1.5 years to complete! Plus, the woman was rude. Go to J&P and ask for Reno. Highly recommend!

Great experience from start to finish. They put in granite for two of our bathrooms and our…read morekitchen countertops. Very knowledgeable and we highly recommended Imperial Granite and Marble

I have been remiss in posting a review about this place. About 8 months ago, I remodeled my kitchen…read moreand needed a large amount of new countertops. I wanted quartz, and if you know anything about quartz, you know it can get pricey quick. I shopped around to almost every store in town that was Google-able. I went to a giant warehouse near downtown where you can look at huge slabs up close and in person and, of course, found a really expensive stone that I just loved. I took this picture to many people to see who could obtain it. Imperial could. And cheaper than others. But what really gives them 5 stars is that the owner (husband and wife team) told me she could get a really similar stone for even less. I was wary to buy something I hadn't seen so she made some calls and had the supplier bring a giant slab to her store just for me-- at no obligation! Their storeroom isn't impressive but they do have many large slabs in the back, as well as some remnants you can look through for smaller things such as vanities. And when I saw the new, and cheaper, stone I was very excited. It was almost exactly the same but would save me hundreds, if not thousands of dollars (I cannot remember the exact savings). Since we were behind on our kitchen renovation, I was worried about getting the countertops measured in case something changed. The husband came to measure and was very easy going about the whole process and reassured me small changes we were considering wouldn't be an issue. The installation went well; their installers were very polite and worked quickly. There were a few minor issues that they came back and resolved quickly. Now, the countertops are still gorgeous and there have been no issues. Included with my purchase was a free stainless steel, undermount, very deep and wide single sink. I had originally planned on buying one elsewhere so that saved me another few hundred dollars. I was a bit worried though as I'd read reviews online about some sinks scratching easily but this one does not. And the installers showed me a trick: if it does get a minor scratch, use some steel wool and gently rub it away! When I need stone for my bathroom countertop, I will definitely be calling on them!

Frank did a great job refinishing and reupholstering our 30 year old kitchen table and chairs. When…read morehe picked the set up it looked it's age or more. When it was returned it was like new. He did more than we asked and did it very well. Quality work takes time but he knew we wanted it back by a certain date and he met that date. I am sure there were some late hours making that happen. It was a very fair price for an excellent job.

Excellent from start to finish. I had used other upholstery services in Rochester before, but tried…read moreFrank for the first time last week because a couch leg was broken. Frank made time to come out to my house, assess the damage, take the couch to his shop, and repair in a matter of days. The repair is great and I will call Frank from now for furniture repair and upholstery!

I just ordered the exact part needed for my Treasure Garden AKZ cantilevered umbrella and was so…read morepleased with Nick Iannotti that I decided to "Yelp" him / Casual Furniture Solutions. After going to the Yelp page I noticed an entry in 2018 by Jim S. and was AMAZED that he wrote almost exactly what I wanted to say. The only difference is that I didn't have to re-string my umbrella as my broken part was a rubber glide that went into the post track. Other than that, I'm saying the same glowing words that Jim said. Thanks again Nick! Copied Jim's review here: I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was of no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!

I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was…read moreof no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!