The best hotel I've ever stayed in. Period. My wife and I stayed here on our honeymoon and hardly a…read moreday goes by when I don't think about it. The grounds are beautiful, our room was enormous and the staff paid attention to every detail during our stay. My wife and I just renovated our house and we put in a pool and landscaping that borrows from the aesthetic of Castello del Nero's pool area. We are already planning to return for my 40th birthday...3 Years from now. We spent 3 weeks in Italy at 6 different hotels and this is the only one I think about and have to return to. The restaurants are both amazing and the breakfast is the best we had on our trip. If I could give 10 stars I would, so if you're even considering a stay at Castello del Nero I'd say look no further...it's time to book a reservation.

My husband and I stayed here 4 nights of a two-week trip to Italy to celebrate our 10 year wedding…read moreanniversary. This hotel is a really high-end boutique hotel that really goes above and beyond to deliver an outstanding experience for all guests. The hotel is conveniently located in a small town about 30-40 minutes by car from Florence (between Florence and Siena). It is in the Chianti wine region of Tuscany. We stayed in a basic room, which was very nice. It was very large (one of the largest hotel rooms I have ever stayed in that wasn't a suite). There was a welcome bottle of champagne (already chilled for us) as well as a bottle of red wine and a huge basket of fresh fruit ready for us on our coffee table. There was a hand-written note to us that was a nice personal touch. The room had a beautiful view of the Tuscan countryside. The things that really stood out to me were: 1. Complimentary welcome champagne and wine 2. Abundant fruit basket that got replenished daily. 3. Complimentary bottled still and sparkling water replenished daily. 4. A pillow menu for guests! 5. Full breakfast every morning included with the room - there were 10 different kinds of milk out to suit everyone's preference (almond, soy, rice, goat, etc.) 5. The very nice spa 6. The setting of course! You literally couldn't ask for a more picturesque place! 7. Complimentary up to date movies on your TV 8. Great hiking trails right on the property My only (very small) complaints are that there was no dresser or shelves in the room - I had nowhere to unpack any of my folded clothes (there is only hanging space in the closet), and the mattress is very firm (this is just a personal issue though!). This hotel is very special and truly understands how to deliver a higher than 5-star experience to guests. I would highly recommend it for honeymooners, or anyone wanting a relaxing getaway in a beautiful place!

We had the most amazing stay!!! Every single staff member was wonderful. We ate most of our meals…read moreon the premises, and our meals were excellent! Even our driver Marian, our driver for two days, was unbelievable. All of the places he suggested to us were perfect for our group. He was on time and went above and beyond in every way. I would highly recommend Castello Di Casole. You will not be disappointed!!!!

There are certain places in this world that deserve a visit. Not because they have beautiful…read morearchitecture or fantastic gastronomy or the perfect example of nature. But because they are a bit of everything that is represented in what I consider "life well lived". I stole that line from Montage hotels by the way. Anyway, Casole is one of the most beautiful locations in the world. Located in the center of Tuscany just minutes from Siena, Florence, Volterra , Montalcino etc. it not only provides a convenient spot to home base your exploration of Tuscany but it does it with a beauty and experience that you will never forget. The grounds are made up of gardens, olive trees and vibrant colorful flowers. The stone work on the grounds and buildings is old world Italy mixed with a modern day burst of colors. The pool is stunning and overlooks the rolling hills. The restaurants are amazing and food is fantastic. And not to forget the service. Unbelievable. It's like the staff should be dining with you. They are your family but never loose sight of there mission. Memorable experience. Note. This is not a resort you experience on a budget. It is pricey, but value for the experience is well worth it. I must make one comment hopefully for the Belmond executives and directors to read. I struggled between 4 and 5 stars. Now based on my review, there is no question that 5 stars should be in order. Here's my only issue and someone needs to address this at the management level. I have been coming to Casole for years. It is again one of my favorite spots on earth. Recently the timbers company sold the resort to Belmond who is owned by LVNH. This is good to me because I am a big fan of the company. Now the issue. There seams to be a disconnect between the timbers resorts and Belmond. Timbers is still in control of the farm houses from my understanding. Those Of us that have fractional access through Timbers use the hotels services and grounds while we stay in farmhouses it villas. This process in the past was always seamless and without issue. But upon arrival we were greeted very differently. The hotel reception was very indifferent and acted as though we could not use the facility's because and I quote, "we were staying with a different company then Belmond and things like room service may not be possible". Now obviously I got this issue fixed quickly but just the separation feeling between the two company's is apparent. Needs to be fixed. I kept my 5 stars anyway because I think the place deserves it even with this issue. Castello di Casole. A must visit in Tuscany.

We decided to stay in a hotel in Livorno vs an airBNB, bc we wanted a change of pace. Apts in…read moreItaly tend to be small, and the showers are tiny. The Palazzo is the nicest hotel in Livorno, and has been in biz for over 100 yrs. It has great views of the water fr the rooftop bar & restaurant. Single rooms were about €150,00 including taxes & fees. The rooms were spacious, and the bathrooms were good sized and inc a tub. We indulged in the bar & apps, bfast buffet and dinner during our stay. The service was excellent, but the pricing is high. For an example, an Americano cocktail was €18,00 vs elsewhere the drink would have been €8,00. Secondarily, the buffet is €22,00, but did not have made to order items. The scrambled eggs were runny, and the sausage were like hot dogs. I stuck to the charcuterie, boiled eggs, fresh fruit and croissants. I also grabbed take away for mija & ITC, that dropped the actual cost closer to €7,00/person. Lastly, dinner was +€100,00 for two entrees, a salad, a dessert and one glass of wine. All in all, a positive stay bc of the rooms, the location and excellent service. Apparently the Palazzo is popular for weddings and bachelorette parties too. I'm glad the Italian version of the latter are more tame vs the crap you see in Vegas - LOL!

I know I'm rating hotel, but I have to start with the food. I'll try to take a picture tomorrow…read moremorning of the breakfast buffet. It was beautiful - inside and out. Yes, inside of my belly. They have these small pizza bites (for breakfast - it's like college, I know) that were so amazing. The hotel is clean, the prices reasonable, the Internet fast and free and the parking is absolutely easy and free as well. If you pay for a small upgrade, you get a beach view. There's also a fitness studio with technogym equipment and a spa (spa I haven't tried). The TV has a few international channels. Everything fancy shmancy, you could say. My boyfriend wants me to add: the toilet paper roll isn't properly attached to the wall and there is some mold along the bathtub.

NOOOOOOOOOO! On our 4th night what appears to be bed bugs started coming out in the middle of the…read morenight!!! Now the huge red bubbled-up blotch under my left eye makes sense. I woke up the day earlier wondering what had bit me during the night before. After close inspection tonight, I caught one of the little suckers creeping on the fabric headboard of my twin bed. He saw me at the same time and tried to hide in one of the seams of the headboard fabric! I grabbed him with some tissue. All night long I was grabbing and killing these bugs one after the other from our beds and pillows!!!I have the heebie-geebies and I'm ready to get the heck outta here. I pulled my bed and my daughter's bed away from the headboards about 2 feet. As soon as the sun come up, management will certainly hear from me. I'm totally livid!! We have an additional night here. I reported the issue. They called an infestation guy this morning, who showed up but now we have no room until someone else checks out. Trip to Pisa ruined. We were offered wine for being awake all night and being bitten. We were asked to leave our luggage and valuables in the hallway outside the infested room or to shove our luggage and shopping bags in the small unsecured reception office. Unacceptable! I was told the manager might not be in today after I asked to speak to someone who could reimburse us for our night of terror, which apparently greatly upset the desk clerk. She asked if we GOT BIT EVERY NIGHT and quipped that it's not the hotel's fault that bugs came from someone else. All I wanted was to be treated kindly for the issue, which I think requires more than wine. Wasn't one night of watching the bed bugs enough to be compensated for one night. This is how you treat guests who come to you with a health hazard??

I absolutely love this place…read more I moved from Southern California to Florence for school when I was just a teenager & fell in love with the city for years. Now that I am older & had the chance to visit again, I searched high and low for a decent hotel. Florence is apart of me so I needed to find the perfect hotel. I came across the Hotel Hermitage one night and booked it! Upon arrival, I was greeted by the nicest hotel staff ever. The overall service here is so welcoming and warm! The staff does speak great English, so if it is your first language, you will have no problem at all. They go over the reservation & everything provided in very clear detail. Also, they offer maps of the city and different suggestions for things to do when touring! Apart from the staff, my favorite part was the views. Looking out of these windows and seeing the city really brought back so many good memories. You have a view from every part of the hotel, so that is a plus. Also, you have a beautiful view for breakfast as well. The location is also perfect - 10/10 - being right above a gelato shop and right next to the ponte vecchio! It is very easy to access many different sites while staying here! Anyways, if you are searching for a well priced and lovely hotel to stay at during your trip to Florence, book this place! You will not regret it one bit. I will continue booking here every summer on my trips back to Italy!

This hotel is great! The room was spacious and overlooked their beautiful garden. It was very clean…read moreand well kept. My wife and I stayed for three nights while in Siena. They had a lovely continental breakfast every morning, which we ate in the garden overlooking the incredible view and hillside of the Tuscan landscape. I highly recommend this hotel over something that lacks the views.

Just amazing! Our room looked out over the garden and the hills beyond Siena and it was as if we…read morewere looking out at a painting. The room itself was just beautiful with a lovely bathroom. The staff were super friendly and the whole experience just first rate. The hotel is convenient to all the attractions, great restaurants and also a nice little supermarket. They have an electric kettle and instant coffee in the room as well as a fridge. It was so nice to be able to enjoy a coffee before heading out for the day. They do offer parking for 10 Euros a day, and clear instructions on how to get in and out of the City without getting fined! Remember, the City center is a no drive area for non residents. Just do as the hotel indicates and you will be fine. The other recommendation is to book directly, they assured me they charge less than going through Booking or Expedia and will also discount if you pay in cash.

Absolutely amazing little boutique hotel with 11 rooms all different and beautifully appointed in…read morethe traditional Tuscan style. The bathrooms are particularly attractive with hand made italian tiles in warm colors. The service is outstanding and the girls at the reception extremely helpful for sightseeing advice and booking restaurant reservations in the area. The breakfast buffet is very generous, upscale and you can order any egg you want all served to perfection. The nights at the restaurant of the villa are charming and the food the best in the area. This is my second time there and it will not be the last!!!

We absolutely loved our stay at Villa Bordoni. From the way David, Giulia, Hugo and the rest of…read morethe team there made you feel so at home, to the delicious food and terrific cooking class run by Chef Maria, the magnificent surroundings, etc. I could go on and on. If you are traveling in the Chianti region you must stay here. We will definitely be going back!!!

Beautiful hotel spa and restaurant We have traveled from…read moreTuscany Pisa sienna now here Tolls grab the ticket pay 1-2 euro when you get exit FYI This is located close to town coop is the closest store Shopping and site seeing can be done in the next town Monticantina Location gym is great lots of equipment Full bar and restaurant Good breakfast spread Steam room and sauna

I was sort of surprised based on the good reviews. I expected more from the restaurant and bar,…read moreexpect to pay astronomical prices for mediocre taste and experience. 18-22 euro a drink? Give me a break. Want anything in the room? 20+ euro for 1/3 bottle of wine. ALWAYS go off the resort for dinner and drinks, it's worth the walk. Over priced and under whelming. Staff was not nearly as helpful as all the other hotels we have had. They booked us a taxi to a train station that the taxi driver said has been inoperable for FIVE YEARS. I totally understand missing construction when it is new, but 5 years? Thankfully the taxi driver redirected us to a train station 20 minutes away. I probably wouldn't recommend this place. Worth visiting the Grotta, not worth the price of the hotel or the unhelpful staff

Ambiance is great, food and service mediocre. Very salty and heavy on sauce. We did not have…read morereservations. Not sure if that had any influenced?

The food is delicious, beautifully prepared, the service excellent and the view is a treat. We have…read moreenjoyed coming here for 15 years whenever possible and the past 3 weeks Sunday lunch has been a gift. Thank you

Pretty good hotel!…read more Rooms were clean and modernly furnished. Bathrooms were huge and bed/ pillows super comfy. Front desk staff was very helpful. Breakfast is included and is pretty good (continental buffet with italian cornetti and espresso) Only issue is that if you're actually touring Florence this hotel is pretty far away (25min by car). Not a problem for us a this was our last night before getting on the road the morning after.

From the owner: iH Hotels Firenze Business has 72 rooms elegantly furnished in a classic style where you can enjoy…read morespecial care for details and for the pleasure of welcoming our guests. If you wish to visit the Cradle of the Renaissance without incurring the city's hectic rhythm, iH Hotels Firenze Business is the perfect place where relaxation and harmony will welcome you right away! The hotel is just 9 km from the historic center.