Absolutely horrible experience with this place. The employees are rude and uninformed. They are so…read moreunderstaffted that they often don't answer the phone. When they finally do answer, hold time can be over 30 minutes! When I had a surgical procedure there they neglected to tell me to fast, didn't explain what type of surgery I was going to have, and didn't talk me to afterwards about post-surgical procedures. Just told me to read a paper they shoved at me as I exited. Do not go here!

I have to say . The billing department , The office so called manager .. MADE ME CRY . I huge mixup…read morewith my co - pays ( in which I'm supposed to to be "0". ) It was the insurance mistake .But they all told Too bad .. I have to pay . and I cannot get my blood clot results until I do . my insurance is working on fixing this headache . The OFFICE manager said . If you think you are going to die . go to the emergency room. because It's not our problem . your insurance made the mistake .. JUST PAY .. and do not show up for your results .. .. Pat W.. was even worse .. The eastside never treated me bad .. BUT THE WESTSIDE OFFICE, and Narcissist Office manager .. Wow .

From the owner: As a board certified vascular specialist, Dr. Emmanuel Anekwe and his staff are exceptionally…read moretrained to get you to help you need in treating your varicose veins in El Paso, TX and Las Cruces, NM. We strive for excellence in patient care from the very start of your relationship with us. Our goal in treating your venous disease is to restore the function in your legs to get you back to living an active life. Visit our 3 locations: All the vascular services you need. Three convenient locations. Arteries & Veins has the region's most comprehensive vascular services available.

I am writing to express my sincere gratitude for the exceptional care I received during my recent…read morevascular surgery. While surgery can be a high-stress experience, your team went above and beyond to make me feel safe and comfortable. I want to specifically recognize Crystal, the physician's assistant. When I arrived, my blood pressure was 168/100 due to nerves. Crystal's incredible knowledge, expertise, and calming presence were so effective that she managed to bring my blood pressure down to a healthy 130/80 before the procedure. Her ability to comfort a nervous patient is unmatched, and I have already requested that my next surgery be at the Joe Battle location just so I can work with her again--it is well worth the extra drive. Definitely Crystal does need a pay raise or some type of monetary recognition. I also want to commend Jasmine for her patience and skill. She handled the sedation of my leg perfectly, and her professional demeanor really put me at ease. Also want to thank nurse practitioner Lopez for convincing me to have my procedure done with positions vascular services. Finally, my thanks go to Dr. Martinez. He made me feel completely comfortable and ensured the entire procedure was entirely pain-free. I will be highly recommending Physicians Vascular Services to anyone in need of these procedures. Thank you for employing such a talented and compassionate team.

Medical assistants are continuously joking around during treatments. One staff member may ask a…read moreserious question just to get a rude or a response with an answer that has nothing to do with what was asked and they think this is funny. Made me feel nervous and not confident about the treatment they are giving when this is going on in front of you. It just shows the lack of respect for the patient and there health. Not to mention complete conversations about non work related topics while waiting for the doctor to come in before your procedure, just completely ignoring you or as if you were not even there. Stay far away from these place. I Saw a mistake occur they lie to the doctor or say it was you to cover their ass and the MA's and PA's cover for each other.

I have been with this Dr for 3 yrs and my patience has run out. How many chances do you give an…read moreestablishment???? The customer services is beyond bad. Right now I'm currently number 6, but started as caller 8 and waited a whopping 30 mins to get to caller 6. All I want is my prescription renewed!!! I tried every other number to see if I could make a break through and all the the extensions had full voicemails or they gave you an email address. Dr. Gonzalez doesn't care how his office is run at all. This has gone on far too long. Can't wait to talk to my insurance provider in search of a new doctor. By the way I've now been on hold for 15 mins and still caller 6. At this rate it's gonna be closing time by the time they answer.

Staff has always been professional and kind. Location is convenient and clean. Wait wasn't long…read more Doctor and assistant listened to me.