The service provided to individuals with special needs at this practice is lacking in kindness and…read moreattentiveness. There's a noticeable lack of communication and empathy for our community. Dr. Anekwe denied medical service to my special needs child.

Beware: Avoid Arteries & Veins for care. They do not honor their appointment times. They are…read moredisorganized and not professional. They emphasize paperwork and money over the care of the patient. Horror Story #2: Chemo port moved to Monday the 9th. Pretty close race between Paso del Norte Surgery and Arteries & Veins. Absolute madness in their scheduling - picture tired cattle moving from corral, up ramps, and into cattle cars for a long, long journey to slaughter. A little background: I was feeling horrible since last Thursday - queasiness, hot, clammy, and tingly in hands. Okay, my appointment was for 10:30 am. At 11:30, I went to the window to check on things. Just 20 more minutes, sir. Back to window at 12:00 to complain, they're about to call you. Sure enough, a few minutes later, I,m admitted to the inner sanctum. Basically, I'm admitted so I am out of the way where I proceeded to wait until until 4 pm at which time I am prodded into the operating room. Did I mention I am sick? Seriously, I would have left, but my 1st chemo was the next day, and I needed that port. I left Arteries & Veins at 5 pm. By this time, all the doctors have left. A PA did the procedure. I had to go on oxygen. Somewhat painful. When I got home, I discover two vitals electrodes left attached to my chest.

I am writing to express my sincere gratitude for the exceptional care I received during my recent…read morevascular surgery. While surgery can be a high-stress experience, your team went above and beyond to make me feel safe and comfortable. I want to specifically recognize Crystal, the physician's assistant. When I arrived, my blood pressure was 168/100 due to nerves. Crystal's incredible knowledge, expertise, and calming presence were so effective that she managed to bring my blood pressure down to a healthy 130/80 before the procedure. Her ability to comfort a nervous patient is unmatched, and I have already requested that my next surgery be at the Joe Battle location just so I can work with her again--it is well worth the extra drive. Definitely Crystal does need a pay raise or some type of monetary recognition. I also want to commend Jasmine for her patience and skill. She handled the sedation of my leg perfectly, and her professional demeanor really put me at ease. Also want to thank nurse practitioner Lopez for convincing me to have my procedure done with positions vascular services. Finally, my thanks go to Dr. Martinez. He made me feel completely comfortable and ensured the entire procedure was entirely pain-free. I will be highly recommending Physicians Vascular Services to anyone in need of these procedures. Thank you for employing such a talented and compassionate team.

Medical assistants are continuously joking around during treatments. One staff member may ask a…read moreserious question just to get a rude or a response with an answer that has nothing to do with what was asked and they think this is funny. Made me feel nervous and not confident about the treatment they are giving when this is going on in front of you. It just shows the lack of respect for the patient and there health. Not to mention complete conversations about non work related topics while waiting for the doctor to come in before your procedure, just completely ignoring you or as if you were not even there. Stay far away from these place. I Saw a mistake occur they lie to the doctor or say it was you to cover their ass and the MA's and PA's cover for each other.

Absolutely horrible experience with this place. The employees are rude and uninformed. They are so…read moreunderstaffted that they often don't answer the phone. When they finally do answer, hold time can be over 30 minutes! When I had a surgical procedure there they neglected to tell me to fast, didn't explain what type of surgery I was going to have, and didn't talk me to afterwards about post-surgical procedures. Just told me to read a paper they shoved at me as I exited. Do not go here!