Great service and easy to schedule and work with. Quality service and very professional. Recommend.read more

Robert did a great job tuning my acoustic Kimball piano, which I had in my family for over 50…read moreyears. We are the first owners; hence, we wanted to keep it going, and Robert got my Kimball up to specifications and fixed my squeaky sustain pedal. I will be a repeat customer. - Great Price - Professional Service - Great Warranty - Great Communication - On-time Scheduling

It is for good reason Brani receives stellar reviews: he is a master at his craft. On a cold, rainy…read moreafternoon, he spent nearly two hours diligently tuning my piano, during which he would play to listen to the quality, then make adjustments. The result was nothing less than fabulous. He even cleaned the keys. Listening to this man play, alone, would have been well worth the cost of his tuning, but if you need your piano tuned, rest assured this master will do an excellent job. Icing on the cake: of course he was masked, but he also brought protective shoes covers to be certain he did not track anything into my home. He is charming, articulate, and an absolute expert at what he does. I cannot recommend him highly enough, and I am relieved to know he is out there should my piano need any work in the future. Needless to say, I am a devoted fan, and I would love to attend any performance in which he might perform.

Brani is a piano whisperer!…read more I have hired him several times to tune a grand piano, and he has recently brought an old upright back to life (it didn't play at all before, and now it looks awesome and plays beautifully).

Tommy did a great job on cleaning and tuning my piano since it hadn't been done in years. Now it…read moresounds great!

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

We had a fairly easy moving project for a one-bedroom, from storage to ground level apartment…read more Distance was only 4.5 miles, so we were hoping to not break the bank. Many movers responded, but few of them were upfront about pricing, and most were quoting $600+. Happy Family Moving gave us the most competitive price, so we went ahead with them. The positives were that they were punctual, courteous, and more than well-equipped to handle the job. Their truck had a cool, mechanical loading dock that made things simpler. However, what soured the experience was at the end. It was a 3-hour minimum, and they completed the move in 2 hours. I paid them the 3-hour minimum price. The older gentleman then got a bit feisty demanding a tip which I obliged, but then he kept asking for more. He asked to be tipped for each hour for each employee that worked. I pointed out they had only worked 2 hours. He then insisted the tip should also apply to the time they spent driving from San Francisco. I sure wish I got paid for my commute time!

We needed to find a mover for my mother-in-law's temporary apartment urgently today and we decided…read moreto go with HFM because they're the only place that has a 2-hour minimum instead of 3-hour minimum, they're very responsive, and their rate was very reasonable. We're very happy with the move since they came over with our last-minute request after an earlier move despite the pouring rain. The truck was huge (see photo) and like new, and very clean inside. While they're not the super big guys that I was hoping for, turned out it didn't matter and may be even better since they're very smart about how best to take things apart and how best to put them back, and were very nimble and efficient with wrapping the furniture. In particular, there was a heavy electrical reclinable sofa that when Macy delivered them to the place as new, their mover literally had to jam it through barely through the elevator and into the apartment due to its size. In fact, another big guy friend and I could not jam it back out, hence the last-minute request for help. When these guys came over, they took a quick look and said no problem, and in a couple of minutes, took the sofa back apart with a few clicks, and a large heavy sofa became very manageable pieces and nicely blanketed and wrapped, and later reassembled them professionally. In the end they handled the whole move smoothly and efficiently. Highly recommend them!

Richard was great, very knowledgeable and always give updates, I am very happy with the tuning he…read moreprovided. His price is very reasonable for the work and time he spent. Thanks

Richard is a true professional who clearly knows his craft. He arrived promptly and immediately got…read moreto work. He took the time to explain the intricacies of string stretching and the piano tuning process. He is also a warm, personable individual, making the whole experience a delight. I will definitely be calling him again for future services.

Piano moving and storage. Took great care in moving and storing our piano. Nice people.read more

I used Jacobsen Transfer to move my Knabe 6'4" mahogany grand piano out of my house to a piano…read morere-builder. They had to bring it down an outside double stairway, one stairway very narrow and steep. I have moved this piano three times before, both in New York City and then across the country. I last brought it into my house thirty years ago, and I know the weight and difficulty first hand as the original movers back then showed up with only two men. I had to assemble some neighbors to assist and bring it up the same stairs into the house. There were five of us, all untrained, yet we somehow made it. This time, Jacobsen correctly had the five men as needed, as well as the proper tools and clearly the experience to ensure the safe descent. It was like watching a well choreographed team as they worked together with singular guidance to bring it down to street level without a hitch. If I ever bring in another piano, I know who I'll call on again. Also note that we had to reschedule the job a few times due to wet weather, but they would not risk the move unless they could ensure a safe environment as well as having enough men for the job. While some lighter pianos could be moved with fewer hands, they well knew the size and weight of my piano required five and wouldn't attempt without, nor would they add any risk that might be caused by inclement weather; exactly the right protocols. Hats off to a great company and the team, and much thanks to all.

I'm so happy with the repair Arvin did on my KAWAI piano!…read more The fallboard was accidentally damaged and a piece of the black polyester finish, about 1/3 of the size of a fingernail, was completely chipped off. Since the piano has a beautiful high-gloss black finish, I was really worried that even after repairing it, I would still be able to see where the damage had been. My piano tuner recommended Arvin to me, and I'm very glad he did. Arvin did an amazing job! When I got the fallboard back, I honestly couldn't even find the spot that had been repaired. The color and shine match perfectly, and it looks just like the original finish. You can really tell Arvin knows what he's doing. His workmanship and attention to detail are excellent. I'm very happy with the result and would definitely recommend him to anyone who needs piano finish repair or restoration.

I put a request out on Yelp the morning of a party, broken string, piano nobody could play. Ramin…read morewas one of the first to respond, got me on the schedule same day, worked around my timeline without hesitation, and had the whole thing sorted with hours to spare. The communication was excellent throughout. He kept me updated while he was en route and again as the work progressed, so I was never left guessing whether we'd make it. The string replacement and tuning were both first-rate, and Ramin took the time to explain what he was doing and why, which I appreciated more than I expected to. Genuinely nice guy, easy to talk to, and clearly knows his craft inside and out. He even showed up with some homemade snacks his wife had made, which was a lovely touch and says a lot about the kind of people you're dealing with here. If you need a piano tuner, especially under pressure, you're in good hands with Ramin. Highly recommend.

Having grown up playing a Kawai, I knew I wanted to revisit the brand as an adult. I called on a…read moreSaturday and was able to swing by the showroom that day. The floor had all of the upright and grand models we were interested in; Chris gave us plenty of time to explore them. He also plays beautifully, and was able to bring out the differences in various models. We had some issues with delivery of the piano, to include the states of its initial arrival. Those were beyond the direct control of San Mateo Piano, but they were very responsive and reasonable in finding timely resolutions. Ultimately we are quite happy with our purchase, and would readily buy from San Mateo Piano again.

Bozkurt was so patient and kind. He let me hang out and play the piano, and also very patiently…read moreexplained differences. He really put me at ease in my purchase decision, unlike other stores who I thought were pushy and using dishonest sales tactics. Thank you Bozkurt!

Timothy was very quick to respond to my message and fit me in right away…read more He worked efficiently and did a great job on the upright piano. He offered a 10% discount on the first visit, which was a really good value. He charged fairly for the going rate of piano tuning. I highly recommend Timothy!

From the owner: TT Piano Tuning offers top-notch piano tuning services in San Francisco and surrounding areas. With…read morea focus on fair prices, superior quality, and exceptional customer service, we guarantee a harmonious experience for all our clients.

We have bought a new Yamaha CVP805 from Ela Fox and we are amazed on her efficiency and service…read more She is super good at giving us recommendations for the pianos and trying her best of finding the best piano matching our needs. She has offered us a great price and even one-day shipping for my piano. The aftersales service are fantastic. We had questions about our piano and she replied immediately. We have not expected that she will answer our question even during the weekends. She is so kind that she uses her own time trying to find the answer to my questions. I would highly recommend that you check out this store and the amazing services.

Bought a Yamaha N1X from Ela a year ago. She was super helpful and it was an easy process. Delivery…read morewas quick. Minor issues with the Yamaha and they recommended a Yamaha tech and everything was fine under warranty. Highly recommend. Thinking about them now because I want an upgrade!