First call, the lady on the phone, Kathy or Lindsey, the name escapes me (sorry!), was tremendously…read morehelpful, polite & considerate regarding the unqiue predicament of my car's totalled condition and even went truly above and beyond with advice outside just the Tow, pertaining to my unique situation, and quoted me something I could afford. I commented that I wasn't committing to it as of yet, as it was a future tow, but that didn't hinder the helpful and frankly, necessary advice I needed in this complex situation, regardless of the lengthy call and no actual scheduled tow. I was told She'd note the Quote on file, if I did decide on them in the future. A few days later, I ended up going with them based on the quality of that intial call. The next time I spoke with them, I spoke with a man who I assumed was the Tow operator who seemed a touch distant at first, no biggie, not everyone is big on the Phone, but I was pleasantly surprised by meeting him in person the day of the Tow. He, Farooq, was exceptionally pleasant and professionally skilled, assisted by Gabriel in another Truck, they both spent way more time than anyone would expect on my totalled Tow. It was tricky to say the least. But I received absolutely no complaints or gruff. Despite my own visible stress and worries in that moment as to how it would all turn out... and was still honored the quoted price. I was shocked. Its rare to have such a trustworthy experience, especially in automotives. To Juxtapose, the destination business to receive my totaled car (I won't name or review them, not worth it) were duplicitous in tone once they knew they had me, with pricing that increased on me three times. I share this, only because after all was done and the situation behind me, I couldn't help but spend the day thinking of the stark difference in authentic honesty and well meaning service between the two businesses I dealt with that day. Vital Towing, Your service really stood out. You're just good people. And you have my deepest gratitude in all your help. I feel so much more at peace with this totalled car behind me. Thank you. Thank you! Thank you!! To all Three of you!!! Once I'm able, which may be a bit, I absolutely owe you folks a box of pastries.

Savior! Omg. First Kathy called and honestly most knowledgeable person with the tesla needs and…read morewhat appropriate towing is required. Very professional. Carlos shows up in 10 mins! He is very kind and also 22 years in this business. Very knowledgeable with my fully dead tesla and double dolly towed to ensure it doesn't damaged the car. He even tried to jump first to try to get to tow mode. Took the time to do what right! Absolutely amazing person and so helpful! I will request him going forward for any aaa towing needs. Vital towing is the best thing that happened in a horrible night of car issues!

These are are great and responsive. sucks They get bad reviews cause losers get their cat towed…read morefor violating laws. I have called them to get a car towed for blocking our dumper etc and they are fast. Appreciate the help guys. high key recommend to all property managers to clean up the lots or illegally parked cars.

I called to get a car towed in my 16 unit apartment complex and the idiot told me managment had to…read morecall them to authorize a person that has 3 cars parked in the lot with only a studio! They must not want to make money, I dont suggest working with this company.

My tire blew out on the freeway, but, thankfully, I was able to drive it slowly off the freeway to…read morewait for roadside assistance. Chris from West Hills Towing came to help me, and he was so very kind. He speedily and expertly put on the spare tire, and I was ready to drive. Chris so saved me in a super-stressful situation, and I am so very grateful to him for helping me. Thank-you HUGE, Chris!!!

AAA is unfortunately partnered with west hills towing for battery checks and exchanges. Apparently…read moreAAA makes the tech check the battery every time they come even though the first tech stated the battery needs a change. The first tech from west hills towing company straight up lies to customers saying the battery is either chargeable or replaceable when he doesn't have the jurisdiction to do so. So he doesn't charge my battery that apparently needs to be charged and he sets up a next day battery delivery and installation without telling me what time it is. He just said to call AAA in the afternoon which I'm glad I didn't listen to him because he scheduled it at 10am when I had something going on. The 2nd tech comes the next day and demands paperwork from AAA that the battery is under warranty when this was never discussed previous day or by AAA. He checks my battery and said it's good. I called AAA to verify and they reported from previous day that my battery report was "good and no issues" so why did the first tech said it needed to be recharged or replaced? It will forever be a mystery. The funny part is this company loves to hide its tracks because they conveniently "don't have any documentation of the tech coming out the previous day". My fault for trusting the system. I should have asked for all the documentation from the beginning. Don't even bother with this disorganized dishonest company. On top of it they charge $100 for labor. Thanks west hills towing company for wasting my time and not fixing the problem.

Absolutely I recommend this business. The other day I had a flat tire on my Ford raptor and i…read morecalled AAA to come and change the tire for me, AAA sent couple of different drivers who both had excuses as to why they couldn't change your tire for me. I called AAA the third time and finally they sent Ray who came out and got it done with a smile on his face and with a great attitude. I can't say enough about how pleasant Ray was and he crawled under my truck, removed the tire and changed it with a smile on his face! He is one of the nicest people you could ever meet. I couldn't recommend him more. If I could give him 10 stars I would.

We had a tricky situation and called three other towing companies before finding US Tow & Parking…read moreServices. None of them could get the job done, but then Ray showed up and completely turned things around. He was incredibly professional, calm, and kind from the moment he arrived. He assessed the situation quickly, had the right equipment and mindset, and got it done with zero drama. You can tell he takes pride in his work, and it really shows. Highly recommend Ray and US Tow if you want someone reliable who knows what they're doing. Lifesaver!

Absolutely my favorite local towing company..ask for David he will take the best care of you and…read moreyour vehicle 110% very safe reliable quick honest affordable family man! Thank you bro!

Experienced an unexpected 2-tire blowout, and TOW 4 Less came to the rescue promptly. The tow guy…read morearrived within 30 minutes, suggested nearby tire shops, and even dropped me off with the towed car. Extremely reliable, quick, patient, and professional. Great communication. Turned a not-so-great situation into a positive experience. So thankful

Northridge Service was the company AAA assigned to me when my sister needed help changing out her…read moretire to the spare since it blew out. I reached out to AAA and since my sister was in the Porter Ranch area, Northridge Service was assigned to the service call. Right away one of their driver called me and told me he was 10 minutes away when the AAA app showed me it would take 45 minutes. He drove around the parking lot and found my sister in the Vineyard Porter Ranch. After confirming I was a AAA member, he changed out her blown tire with the spare tire. Thank you so much for the assistance.

Whenever you call AAA for roadside assistance, the usual format is that depending where you are,…read morethey will call one of their approved centers. Most of the time, issues with my cars have transpired in the radius that selects Northridge Service. I consider this a blessing, because immediately, I feel comfortable, in spite of the stress that can overcome, when you are stuck with a non functioning vehicle. This time, I had an experience that was so impressive. So imagine my real time scenario. My car is rattling, loud sounds, I am hearing like broken glass and metal, there is a lite but significant burning smell. The car dash alerts me with sounds and a warning sign, to immediately stop, not drive the car. So I frantically comply. When it was time to call AAA, before I even got off the phone, the dispatcher at Northridge Service was already calling me, stating they were going to be on their way. Wow. Wow. This is also a compliment to AAA too, who provided a swift response, with immediate relevant communication and high level of service. The tow truck arrived in less than 20 minutes, another friendly driver Abdolhamid (Tony), who loaded the car promptly and swiftly took it on its way, to Northridge Auto, for examination, analysis and a plan of action. Amazing. Thank you.

Fernando's service was so great! He went above and beyond to make sure that we were well taken care…read moreof. He was professional and kind. We definitely recommend and will be sure to use his services again in the future when needed.

From the owner: 24/7 Medium & Heavy Duty Towing, RV's, Semi Trucks, Commercial Vehicles, Private Property Impoundsread more