In response to Maria: I have no incentive nor desire to mislead readers. I am telling the truth…read moreabout my experience with your business. Respectfully, within our exchanges, you did not address my concerns, you doubled-down and responded in a defensive way, as you are doing in your response here. You responded to what you thought my concerns were, and sent the complaint directly to the teacher with no context, leading to a situation wherein my concern was not only not addressed, it was inflamed and taken out of context. It felt like being ganged up on. The difference in the public response here, however, is the apology. Offering to essentially boot us from the class is not akin to working with us towards a solution to keep us as customers. It reads as, "my way or the highway", which is not exactly a great way to deal with children and families. Notably inappropriate is also posting the status of my payment method on a globally public thread. Highly unprofessional. It shouldn't matter, since you were going to refund me anyway. I did not receive an email beforehand that the card didn't go through, either. We have been attending classes at this location for months with no issue with payment, and attended one class that I found out through this exchange was unpaid for due to a card being compromised. Is it not your job to inform people when their payment doesn't go through? Why did you deem it important to publicly shame/blast someone for their payment information? Very odd.

I've attended multiple classes for over a year here. Masha and Maria are dedicated and patient…read moreteachers. They're honest (psst.. it's constructive criticism) and enthusiastic to teach and show of what they know. The last course I took was the Human Anatomy and that was advanced but a ton of fun and a good amount of knowledge has been learned and applied when I'm no longer in class. I'm looking forward to continuing here. Thank you Maria and Masha!

This art center has an excellent environment and a creative atmosphere. I will be going to visit…read moreRainbow art studio again .

A gem for budding artists where they get not only a very organized curriculum but also TLC for them…read moreto develop thr much needed confidence for their talent to flourish.

Our 4-year-old daughter is enrolled in the new drawing class for younger kids (3-5 years old) and…read moreabsolutely loves it. She looks forward to it so much that she asks to go every day. Teacher Robin has been wonderful. She is incredibly patient with the kids and does a great job keeping them engaged and focused throughout the session. The progression of the class is also thoughtfully designed, starting from basic tracing and moving to learning how to color properly, stay within the lines, and color in a consistent direction. It is impressive how much the kids pick up in such a short time. We have also had a great experience with the communication and scheduling. Both the office and Robin are very responsive, and everything has been smooth and easy from the start. Overall, it has been a fantastic experience and we are very happy with the class.

My kids spent over 10 years at Drawn2Art Los Altos, and it has been a wonderful experience. Instead…read moreof an art classroom setting, it's a studio setting where kids are given the freedom to choose what they want to work on at their level. The teachers provide personalized guidance and introduce new media along the way. The staff is always helpful and responsive. There is a super easy system for reporting absences and scheduling make up classes. It has been such a positive part of my kids' lives, they didn't just become more skilled artists, but also developed genuine love for art as a way to express themselves.

Great place for art lessons and our kid really likes the teacher here and always looks forward to…read moreclass. Classes are 1.5hrs usually and fortunately a lot of shopping around here and a relatively walkable area too for parents. Also nice that they have other Bay Area locations in case we need to make up a class due to vacation or other conflict.

Very nice and helpful staff. There are also so many fun activities! Love how friendly it is inside…read more So much art to look through

Melissa and her team have created a really special place here. It's beyond your typical childcare -…read moreit feels like a magical learning community and is rich with culture. Loved how multi-dimensional the experience is - lots of outdoor structured and unstructured play, child-centered, emergent curriculum, gardening, animal care, music, singing, making and sharing meals, field trip experiences, exposure to other cultures (in addition to Spanish immersion! What a gift!). To top it off, I found it operationally really smooth, and communications were always consistent and thorough. The teachers really felt like a team, and the parent community was very involved. We appreciate and miss JDM!

My daughter started at JDM when she was almost three years old. She already understood Spanish from…read moreher nanny so we doubled down on Spanish immersion. At first I was worried that she would not be prepared for Kindergarten in English if all of preschool was going to be in Spanish. Lola absolutely flourished at JDM thanks to the extremely nurturing environment and the scaffolding provided by the teachers. She especially loved all the arts, crafts, animals, la Huerta and Friday trips. And of course all her spanish speaking amigos. Like most children she had some ups and downs at school. After she dropped the nap she had some behavior issues in the afternoons. Melissa and team handled all of it extremely well. One day I was in communication with Melissa about her behavior and she said "let's try something" and suggested animal therapy and let her go and play with the bunnies and rabbits. Turns out that was exactly what she needed in that moment! She is currently in Kindergarten and could not have been more prepared from both a social and emotional and academic perspective. She entered Menlo Park public school way ahead of expectations which made the Kindergarten transition a fantastic one. We actually love JDM so much that she now goes there in the afternoons after Kindergarten. She gets to play outside after school and practice her Spanish. Win Win! Melissa is an extremely experienced child educator and she has built an All-Star team of teachers that create an extremely nurturing environment. We feel honored to be part of the JDM community!

We had the best time at our daughter's birthday party at Risibisi. The booking process was simple…read moreand the whole team was so kind and amazing at the event. All we had to do was bring snacks, pizza and decorations (but even those were not needed because the space is so bright and lovely). All the kids loved making the mini worlds and the two teachers were so patient and helpful making sure the kids got help where needed and enough supplies. The entire space is instagram worthy :) Thank you for a great time!

My daughter had her birthday party here, and it was wonderful! Nabiya and Veronica are amazing--so…read morepatient with all the girls' questions and always ready to help with anything. I really appreciate their flexibility in accommodating two late arrivals and keeping the rest of the kids entertained while waiting. This place is truly a hidden gem in town. We can't wait for the camps next summer!

The concert hall is elegant and has wonderful acoustics. I held a clarinet student recital there,…read moreand the sound was fantastic. The staff is excellent, especially Despina. She is professional, responsive, and always incredibly helpful. Her support made organizing the concert at CSMA a smooth and enjoyable experience. I truly appreciate the wonderful experience and look forward to performing there again!

Community School of Music and Arts is a great place for learning. The staff is organized, prepared,…read moreknowledgeable, and encouraging. They create a positive and inspiring environment that helps students grow both creatively and confidently.

This schools staff are second to none. Kindness is the currency on campus. If you like being…read moretreated with decency, compassion, and transparency, then look no further. Foothill College raises the bar on quality service!! Special shot out to the Financial aid office - financial aid specialist Holly H.

Environmental horticulture program is a joke. Elementary level education. Glue requiredread more

I've been at Hongyun Art for 10 years. Love the environment and teachers. Helped me grow so much as…read morean artist.100% recommend!!

my 7yo now has been going to HYA from 2-3 years and she loves going here. Her art has exponentially…read moreimproved and the teachers are great too.

Loved meeting Natalia and seeing her beautiful work! Definitely worth stopping by to admire and…read moresupport local art.

I am happy to have private art classes with Natalia! She is…read morethe first person who convinced me that I can paint, her unique style for teaching gave me confidence that all people can paint, it's not dependent on talent. Natalia always has feelings about your mood and how much you are involved or not to the process. I am totally recommending Natalia as teacher, but not just, she also amazing art artist, her art, style really amazing! After 3 months I can say "I am in love with painting "