1. Arsenault’s

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    New Bedford, MA

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    Arsenault’s

    5.0 (1 review)
    Open • Open 24 hours

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    1 year ago

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    I'm not usually one to publicly criticize a business, but I feel compelled to share our experience…read morein hopes that it helps others make an informed decision. Before hiring any company, please take the time to thoroughly research reviews and customer experiences. I wish we had done more of that before contracting with IMAGE signs, now operating as THE SIGN GEEK, OWNED BY DEREK YATES. We hired the company to produce and install our new sign, as well as our menus. From the very beginning, the process was filled with delays, excuses, and poor communication. What should have been a straightforward sign installation turned into the longest project imaginable. The installation dragged on for months. Exposed framing and staging equipment were left in front of our business for an extended period of time, and we were repeatedly given reasons why the work couldn't be completed. To our understanding, there was no dedicated installation crew handling the project. Once the sign was finally installed, we noticed the same day that it was not properly tightened. There were visible bubbles, and sections were already beginning to loosen. We immediately brought these concerns forward and were repeatedly promised that the issues would be corrected. Instead of honoring those commitments, we were eventually told that we would need to pay approximately $2,000 for crane rental costs and provide our own staff to assist with fixing a sign that was not properly installed in the first place. Needless to say, we were shocked by that request and declined to pay additional money to correct installation issues that should have been addressed under the original contract.

    If you don't want to wait a year for your signs don't call them I waited almost 2 years for my…read moresigns and you will to

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    Straight Stitch - Walpole Public Works Dept

    Straight Stitch

    3.5(8 reviews)
    37.8 mi

    I went into the store to get an estimate for t shirt printing and was approached by a worker who…read morewas rightfully busy. The problem was that he made it very evident that he did not have time to speak with me by hastily asking what I needed. I quickly told him my specs and was told to email the owner with my request and the owner would get back to me. I would have taken the email and POSSIBLY sought their service had he shown some interest in attracting more customers. Hopefully the owner is a little more cordial and attentive.

    Our local pet grooming business has used Straight Stitch for all of our custom clothing needs/wants…read moreover the past year and a half. Gary was able to take our custom designed fonts and logos and match them perfectly to create screen printed t-shirts and hoodies in a variety of different colors and styles. We then decided to have jackets made with our logos embroidered. Gary took the time to sit down with us, listen to what it was we were looking for, discuss different options, send us proofs/samples to make sure it was exactly what we wanted before putting it on our clothing, and then created beautifully embroidered jackets that met all of our expectations. We did a good amount of research into screen printing and embroidery places before choosing where to have our stuff done. Straight Stitch has the highest quality product, in the quickest turnaround time, for completely reasonable prices. We will continue to use them in the future and highly recommend them to everyone!

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    Straight Stitch - Part of our Embrodiery Department. We can stitch on most any type of clothing.

    Part of our Embrodiery Department. We can stitch on most any type of clothing.

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    Straight Stitch - We have a complete showroom of clothing samples. From performance tees to heavy weight winter jackets.

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    We have a complete showroom of clothing samples. From performance tees to heavy weight winter jackets.

    Arsenault’s - custommerchandise - Updated October 2026

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