Arroyo is the best! Everyone is caring and incredibly dedicated. Wonderful staff and vets!

We have taken our dogs here for years and have always been pleased with the service. Sometimes the wait is long but staff is courteous and they work really hard to get pets in when needed, they have done it for us when our dogs were sick so I understand that it happens sometimes. They treat my dogs so well, and I can tell that they really love our dogs (especially one of them who seems very popular). It it's important to us that we are comfortable and that our dogs are comfortable, and they demonstrate this each time. We are happy to be their patients! read more

I literally thought before I was ready to di this. The vet care here was so/so I initially went in to get a health certificate for my pet to travel to France. Called twice months in advance and thought u was all set, we'll no The forms and papers I needed were not sent in time in July. Arrangements were already booked flights rooms and all. A mistake was made by the vet who sent the paperwork in and it was returned to her to property fix and had to be sent back and forth again according to the USDA which they were not honest about. So it's the day before we were supposed to leave and we had nothing!!! A once in a lifetime vacation ruined because my Service pet had no official paperwork. I was insanely upset and nothing can ever fix the situation and how my mental health suffered! I did get my money back about $600 but that didn't cover my trips to and from El Paso to Las Cruces about 8 times. And the 2 other vet visits. Trust me the experience was a nightmare and they really just didn't care. Other than a sad apology the actual vet never reached out with feeling crappy about what happened! So ya i do not recommend this vet clinic! And trust me you honestly would feel the same way if it had happened to you! Am I still upset!! Oh hell yes!!! But things always have a way of returning!! read more

we have been taking all of our pets to this facility and at its previous location for over 26 years. We have had nothing but awesome care for our animals. The entire staff is very sympathetic to issues with our loved ones and takes care of them as if they were their own. I read some of the one star reviews, and they are a joke. I have never in all my years seen them treat or speak to anybody poorly. You have to remember they are a business and as sympathetic as they may be to handing out free care that's not how a successful business works. If you want the absolute best care for your animals this is where you need to go. If you want to complain about not being able to pay or walking in on a Monday or a Friday, which are hands down their busiest days and expect to be treated within seconds you need to reevaluate your life decision decisions. read more

I just took my little girl Sydney in to see Dr. Kaitlyn again today. She is such a down to earth person and Sydney really likes her. Sydney needed a bath, and I told her that she was getting pretty for Dr. Kaitlyn, and I still have a hard time believing how mellow Sydney acted. She even let me comb her out, since I was telling her she was going to be beautiful for Her Dr. Sure enough Dr. Kaitlyn took great care of my girl, answered all my questions, and concerns. You couldn't ask for a better person to care for your little one. read more

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We had a great experience here. We just moved here a little over a month ago and needed a new place to take our three dogs. The facility was very clean. We got all of their vaccines updated. I don't feel like anyone tried to upsale me or anything. Julie Gray was very knowledgeable. Her assistant Thomas was very friendly and patient and answered all my questions. Overall we had a great experience and will be returning in the future with our continued pets needs. Thank you! read more

Appreciate the staff, good clinic, the experience and mostly I suppose the ability to pay. I know inflation is high and money is not as valued as before. Profits is american culture :) Two dogs examined and heart guard test, another medication is 515 dollars.... in a year or so I better have 1000 dollars to bring in for two dogs. :) read more

They would make an appointment for my dogs and the waiting room was always filled. We would wait over an hour every single time over a 2 year span. The tech muzzled my puppy when cutting his nails and completely traumatized him. He has gone to a new vet twice for blood work (in the neck) and shots and never even moved. read more

Awful people. An hour of insults & pressure because I couldn't put a down payment THAT day. Awful humiliating experience and a first for me to be chastised used car salesman hustler asking to call someone to co-sign. Of course I paid the $187 to get a fish hook out of my dogs upper pallet but SERIOUSLY.... People are HUMAN BEINGS DESERVING of respect. NO MEANS NO. I even offered to let them hold my e scooter worth $500 a week to start treating my dog but the mgr (car salesman) said she wasn't a pawn shop. THIS PLACE SHOULD NOT BE OPEN TO THE PUBLIC WITH THIS DEMEANING BELITTLING PERSON GATEKEEPER. be ware. Be VERY aware read more

Animal lovers themselves, the staff makes bringing my stressed pet there MUCH easier for both my pet and me. They're very knowledgeable, gentle with my pet, and offer comfort and have much patience! I, personally, highly recommend Arroyo Veterinary Clinic. A+ read more

Very caring and cares about your dogs as much as you ! Very friendly staff . Senior discount on some things

We're new in town, staying in a hotel until our house closes. Our 9-year-old cat, Bella, had been throwing up bile for about a day and a half. We thought she may have ingested yet another earplug and was trying to get it up like she has in the past. The smell of urine woke me up around 4 am to find a lethargic cat that only wanted to isolate. We hadn't anticipated looking for a new vet this soon, but circumstances required us to do just that. I chose Arroyo based upon online reviews and their proximity to our hotel. Bella and I arrived at their offices just a few minutes after they opened at 8 am. The receptionist patiently listened as I explained my circumstances, new in town, cat in distress, etc. She explained, again very patiently, that they did not accept walk-in clients. I pointed out that being new in town and especially with a cat in distress, I was looking for a new vet. I told her that our conversation was very much like a job interview and that from that perspective, they weren't doing very well. I asked how they got new clients if they didn't accept walk-ins. I was advised that people made appointments and if I wanted to do so, they could see Bella in about a month. Bella, if you'll recall, is the cat in question that, being in distress, was in no position to wait "about a month" for care. The very patient receptionist very kindly referred me to Calista Animal Hospital where Bella was diagnosed with pancreatitis and is, at this writing, under care. Based solely on all the stellar reviews Arroyo has received, I am confident the professionals there provide equally stellar care. However, you would be well advised to plan your urgent care needs with Arroyo at least 30 days in advance. read more

This used to be a great place but recently Dr Jones wanted to take out 3-4 teeth from my 10 month old kitten. He only weighed 3 pounds and 1 ounce. She didn't even want to give his tiny body a chance to heal. He also has an undescended testicle and she wanted to go digging in his abdomen for that at the same time. She didn't tell me that raking out his teeth wouldn't cure the disease he had. She just wanted the $800+ to $1,000+ dollars. He was so tiny and weak I don't think he would have made it. She didn't care. She was insistent. I found my regular vet, Dr. Amber Thompson, who had moved to Jensen Equine. She prescribed a different antibiotic and now his teeth are Just Fine. He still has stomatosis but we are dealing with it. They were very careless and uncaring with Tim. Don't go there; don't trust them to do what's best for your pet. read more

I told my daughter to bring her beautiful black and white (breed unknown) cat here to get spayed upon the recommendation of a friend because she would go into and meow practically 24 hours (and that's what she gets for taking in one of the many strays from her apartment complex after I told her not to!). The staff here was very friendly and courteous and took great care of the cat and now she is much more calm and actually let's my daughter sleep peacefully throughout the right in her already steaming hot apartment! The cat even kneads my daughter's belly when she lays in her bed now! Thank you guys so much! read more

Due to our Boston Terrier's declining health and vision, we elected to have him cared for rather than with an at-home care giver. Our pup requires regular feeding supplemented with special nutrients. On our return from travels we found our pup in excellent spirits and as good as when he was checked in. read more

Love this place! Super clean and big exam rooms! Matthew was out tech and he is knowledgeable and so good with the pets! The doc was amazing and was patient and very thorough! Can't say enough good things about this clinic! read more

Arroyo Veterinary Clinic - Chica - Veterinarians Near Me - Las Cruces, New Mexico

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Best Staff and Vet clinic. I recommend them for your fur babies, they are kind and caring people.

Don't go to this Veterinary clinic!!!! There are other clinics in Las Cruces that will serve you sick pet better. I took in my sick pet on Friday afternoon. The Dr looked at her, diagnosed her and gave her some meds. On Saturday my pet was not doing well with the prescribed treatment. There is NO way to contact them on the weekend! Monday morning, as soon as they opened, I call and ask for advice with the treatment prescribed. They kindly took my message/questions. Told me they would look at my pets' record and call me back. Around noon, I politely asked again to get answers to my questions. I was told someone would call me back. No one called me back! They are happy to take you money, but not professional to answer questions for the treatment already paid for. If you love your pet, stay away from this clinic. read more

Heard great things about this place. Friendly and compassionate place for your pet. My dog feels at home. The waiting area is spacious with plenty of pet food and supplies. See photos. read more

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Dr. Jones and her staff are caring and compassionate. They will answer your questions and make sure you understand the concerns of your fur baby. Office is very clean and odor free. I recently had to hospitalize my Cat and they contacted me everyday keeping me updated on his condition. I highly recommend this office. read more

We just moved here from California and the is the first vet we have visited so to say its better than any other would be unfair... But what I can say is that I've been to a number of different veterinary clinics and this is easily top 2. I fully intend to use this clinic exclusively and would suggest the same to anyone. read more

Very nice and friendly Vets office. Felt very comfortable taking my German Shepherd puppy there for surgery. For me they are not the closet Vets office but I am going to make them the primary care Vets for my dog. They have a large and comfortable waiting area. Highly recommend them for your pets Vets needs. read more

Arroyo Veterinary Clinic - Veterinarians Near Me - Las Cruces, New Mexico

While passing through town my dog came down with a bad case of "digestion issues" (to put it nicely). Now, my dog is timid with new people at the best of times and has always hated going to the vet. I literally have to drag him shaking into the front door every time we go. These guys were great! Not only did they get us in on a same-day appointment but the facilities and staff were first class. My dog, Rocky, was still terrified but they made it as painless as possible - letting me be the one to hold him and not crowding him or making him feel backed into a corner (which is my biggest issue with our vets back home). It really felt like they understand animals and that each one has a different personality with different needs. We left with meds and, what I consider, a very reasonable bill. I can't thank James and Matthew enough for their care and only wish you guys were closer to where I live. read more

Having just adopted two sweet dogs from Safe Haven Animal Shelter we were not sure where to take our girls, they suggested Arroyo, the staff are amazing, Dr. Jones is fantastic they took there time with both dogs, great wellness checkups and answered all our questions so glad for everyone at Arroyo read more

They are smart, caring, and empathetic. Highly recommend. This is the best veterinary care I have ever had.

We love Arroyo and Arroyo loves our Basenji, Cookie. We started out her puppy care there and now we also use their boarding facilities!! Grade A staff, 5 star service. read more

I really liked the clinic at first. The assistants do most of the work. A doctor comes in if there is to be a shot given, etc. Otherwise the assistants answer you're questions give paperwork, etc. I've had to wait at least 10 minutes every time I've taken my dog or, now, puppy for an appointment. I brought paperwork in with me as I had just gotten my puppy. The vet said they didn't care if he already had 2 shots they would start over and give him 5 shots! I was not comfortable with that at all. The shot is a mixture of 4 different vaccines including parvo. Last time I was waiting for the receptionist when a man walked in with a 3 mo. puppy. He said the puppy had been in a fight with an older dog of theirs and needed attention right away. The receptionist calmly responded "we don't take walk-ins." I was shocked that a supposedly caring animal clinic could look at the puppy's bloody paws & say "sorry". That's when I decided I was done with them. I want my dog to be cared for not processed like an inanimate object. read more

I love this clinic. They take good care of your animals, they even have a facebook-like profile for your animal that tells you when your next appointment is. They have great customer service. It's a bit pricey but the quality care is worth it. the location is great, it's right behind petsmart. read more

My husband and I took our 2 puppies there after one of them had an odd spot on his side. They were very friendly and very professional. My pets and I will continue going. Highly recommend. read more

Friendly and helpful, they make sure your baby gets the best care! They are always gentle and reasonable. A safe, clean place to bring your pets for the best. read more

I love this clinic. The front office staff is courteous and helpful. The vet techs are well trained and gentle with your pet. The treatment rooms are generous; plenty of room for you and your dog. The whole facility is clean and attractive. I drive from El Paso, Texas, to bring my pet here. read more

Only reason I gave a one is because 0 is not available. Took my pup years ago with the now I guess retired Dr. Shumacker. I have a sick 4 month old Samoyed Puppy I unfortunately took there to get help. The staff were callous and seemed only to be concerned if this Hispanic veteran was going to be able to pay. Fortunately they made me and my sick furbaby wait in the truck in the 100 degree heat where I was able to contact the emergency clinic on main who welcomed me to come over immediately. Long story short they saved my dogs life. So avoid this clinic at all cost . I will never go there again and definitely not refer anyone. read more

I've been going to Arroyo for years. Everyone is extremely helpful and they always find room to squeeze me in, at short notice. The clinic is very clean and I never have to wait too long. All the vets and techs are caring animal lovers. read more

Best of care I have had for mt pets. Courteous, professional and dedicated.

The best care by far! The staff is great and the veterinarians are knowledgeable and truly care about their patients. I have brought them some unique cases and they always do their very best to help make our pets healthy. I always recommend Arroyo to all my friends and acquaintances. read more

Loving, compassionate, trustworthy staff members + reasonably priced and non-sales like! They are not the closest vet clinic, but I'd travel across town to receive care for our pet family. read more

Have been taking both my small dogs to this clinic for several months now. So far I have only seen Dr. Thompson but have been very impressed with her knowledge and understanding. I had a vet in El Paso that I liked very much and even kept going back to her for over a year after we moved to Las Cruces because I could not find a vet locally that I liked before going to Dr. Thompson at Arroyo. I have lived in a number of states and seen lots of different vets over 30+ years of rescue dog ownership. I have a lot of experience with chronic and terminal illnesses so I appreciate a vet who will listen to my concerns and doesn't immediately assume they are the only one with knowledge of pet care. Dr. Thompson does this. The vet techs are friendly and competent. The waiting area and exam rooms are pleasant. The front desk staff is friendly and helpful. Very pleased to have finally found a vet I feel comfortable with in Las Cruces. read more

My pet was misdiagnosed and did not receive proper care nor standard treatment for over a year. The disease almost killed my dog and I took her to another vet in Las Cruces who was extremely knowledgeable and saved her life. read more