Our AC stopped working in the dead of summer and other companies couldn't come look at it for a few…read moreweeks. Airflow Masters came that day, fixed the problem quickly, and charged a very reasonable price. Vince was great at explaining everything to me in a way I could understand. I recommended them to a friend who had an AC issue the next day and they had a great experience as well. Will definitely be using again!

On time, fixed AC, and was at my house no longer than 20 minutes. The bill was $275., but at least…read morewe had air!! The tech explained everything to me, which I appreciated!

Comfort Heating and Cooling Technicians (Jacksonville, NC) Eric, John, and Chris are true…read moreprofessionals. They treated my home, wife and I with courtesy and respect. Engineer Josh and Mary in financing provided a clear understanding of what equipment, scope of work, and financial documents was to be completed. If you are looking for a HVAC company that is not going to surprise you with the duration f installation or total cost, I highly recommend Comfort Heating and Cooling. Mark Ramos- USMC Ret.

Just wanted to make a small input on this AC/Heat Company, I am entirely satisfies with the…read moreexpedious service and quality of service they provide. For a small family business they take pride in satisfying the customers and with Chris the Techincian he is unequivocally one of the best in his field , he is very knowledgable at what he does, he troubleshooted the problem and explained how it happened he also took time to give me pointers and lastly, showed me some discrepancies he recommended to do in the near term. I am completely satisfied with the quality of service, the pricing and the people they hired, unlike other nightmare companie's here in Jacksonville who overcharge and leaving without a word receiving a bill in the email. Overall this company Is one of the best.

I went to yelp to find someone who could help fix my AC system. I immediately got a response from…read moreRichard. Mind you it is a Saturday, Saint Patty's day weekend, and 7:30 AM. He was at my home by 8:30 AM. We have a lot of dogs which he wasn't scared of. He checked the system outside and knew immediately what was wrong. Then he checked the system in the attic. He explained what was going on as well as the solution. He did not make it feel like he was rushing through anything. The inspection was free and we will definitely have him come back to replace the Unit.

If I could give this company a ZERO I would 100% NOT EVER recommend this company to anyone. They…read moreinstalled the system, great - years ago. Brand new, almost 10k. I have ALWAYS called them for any servicing I've needed with the machine--- A LOYAL CUSTOMER! I would make jokes with the tech and this time, yesterday, even gave them fresh blackberries from my garden. I ALWAYS LOVED THEIR WORK, NEVER HAD AN ISSUE. Never complained to them, said nothing negative and always paid them as requested. I'm not a problem customer. I had a huge problem which costed me $1150 for the deep clean of the machine inside, due to not having the filter inside and a recharge. So the deep clean is like $800 some dollars. It got cleaned, I needed to go get the cash to pay them, so I got the cash went to Lowes bought the filters the techniciand who was at my house said to buy, he told me sister and she texted me the info caz I called her while she was at my house with the technician. I bought 5 filters of the size HE told me to buy. Brought them home, made a joke to the technician about this is the last part of the job, handed it to him and he installed the filter. Turns out it was the wrong filter installed all month, the filter was on the floor ALL month, caz it was too small, therefore, the machine needs a deep clean again. It is not working, freezing over and these guys WONT accept responsibility and fix the problem. They came yesterday looked at everything and is redirecting the blame to me saying it was my fault for having installed the wrong filter, when I didn't place it in there to begin with and because the closet was dirty. The tech was here and I gave the filter to him and my sister was here to even validate everything that transprired. I am not an HVAC technician, I followed what was told, used the 16×20 filter and change the filter once a month - I went to change it after the first month after they came and that is when i seen it was on the floor, everything was wet--- I followed what was instructed and now out even more money, but not before we suffer from heat exhaustion since I don't have another $800 to fork out to fix it right away. This company - SCAM and should be shameful. Picture for evidence of what was told to my sister from the technician. I'm a single mom, work 7 days a week to make ends meet supporting 8 people. Now I have to repay someone else to come fix THEIR mistake. This owner is ONLY after the next vulnerable homeowner. STAY AWAY FROM THIS COMPANY.

Mr.Perry installed a brand new Heat//AC Unit on 1/4/25 after I had been let down from my Home…read moreWarranty people (ARW) . His professionalism and overall genuine care from the first call to the completion of the job has just left me with utter joy... I truly love the fact that he was very clean and tidy along with much respect of our property as well.. LOL sidebar: Just imagine Snoop Dogg jumping out a clean white van, bout to do some repairs to your home WOW Thank you so much Mr.Perry

routine maintenance nobody showed up two different times for…read moreappointment. First appointment they called and we rescheduled. Next appointment was a no show. Never heard from them again. So I hired someone else.

Jason, the tech, and his partner were wonderful. They worked quite well together to service my two…read moreac units. I have a semi annual service agreement and I am always pleased. The tech are smart, trained and efficient. They are personable and easy to work with.

Absolutely by far very professional and easy to deal with. I called and they had a tech come same…read moreday. Also the tech Dan Eller was outstanding very professional and down to earth. By far highly recommend this place if all the techs are like Dan I will definitely use them for my HVAC needs. ***** for Dan Eller and very cost effective.

During the abnormally cold weather my tenants heater started having issues. I reached out to NC…read moreComfort Systems and they were able to service it within the hour. The technician, Matt, was thorough and cordial. He explained the issue, fixed it and advised on how to prevent it from happening again. I will definitely use them again.

From the owner: Do you have an emergency service need? Is your heating system not working properly? Do you have…read morewater leaking in your home or office? Do you need someone to install a new heating or cooling system for you? We're NC Comfort Systems, Inc. and we provide high-quality, affordable services to our customers. Our technicians are highly skilled and experienced, and we offer emergency services. Whether it's a broken heating or cooling unit, a water leak, or any other heating and air conditioning repair problem, Contact us today to schedule an appointment with one of our highly trained technicians. We work on all makes and models of Heating and Cooling systems.

Oct 2024. My heat pump went out. So we called this guy. He came the very afternoon as he had…read morepromised. On time as well. Diagnosed the problem and fixed the problem. He even communicated with my home warranty company so I could get reimburse. Great service and professionalism. You will not be disappointed

Our AC went out and they were super responsive. Getting a crew out the same day we called, the crew…read morewas extremely professional. Will most definitely call them back if I need to in the future!

Our AC unit had an inch of ice on the tubing and wasn't cooling our house on the first hot week of…read morespring. I called for the first time last week and they said it may just be needing a new air filter so to try that and call back if it happens again. (How nice to try to diagnose our problem for free instead of charging us for a house visit if we didn't need it.) It happened again so I called back and they got us in for the next morning. Our repair technician (I believe his name is Wilson) was nice and professional, diagnosed our problem and spoke with me and talked to my husband on the phone. He explained to me what the problem was and showed me pictures that he took to show me what was wrong. He re insulated our lines, cleared our drains, and fixed some problems with the attic unit- even though our problem was low refrigerant! He really fixed up our ac unit that was left not in great shape by the previous owner. The price for labor was very fair and he gave us a good deal. We will use them every time.

I can't say enough good things about this business. They are reliable, communicate very well,…read moreresponsive, and do a very good job. They are very organized and actively look for ways to save me money while also fixing the problem. They have serviced multiple rental homes for me as well as my business and I'm so pleased to have connected with them. I don't think you can go wrong with these guys.