Had an amazing experience with Jon (the owner) and his crew. Jon showed up right on time for the…read moreestimate and came with samples which made the process incredibly easy. The estimate was provided to me on the spot (no waiting a week for a quote). His guys moved my bigger furniture items which was a huge help, and installed the flooring on the first floor of my townhome in about half a day. Everything was put back where it was and clean when all was done. The price was right on the money for the services needed and will definitely use Benson Floor Covering for my next project.

Jon was great to work with; he did about 2200sq ft of new carpet in our home. He scheduled us…read morequickly as we were listing our house for sale. The crew did an excellent install and the carpet looked fantastic. Pricing was very good, too. we are getting ready to do new flooring in our new home and will be calling Jon for sure!

The store sold us defective flooring. Our installers confirmed it was defective, our contractor…read moreconfirmed it was defective and even someone at the LL store confirmed it as well. The edges crack when clicking together. However, the store refused to let us return for a full refund. Their policy is to charge a 25% restocking fee even though there was a manufacturing defect. Even in our case where everyone agreed it was defective the "regional manager" still refused to refund. So we are out 25% and the money it cost to pay our installers. They also had a customer service rep call us per their policy from overseas who had no idea about our case and also refused to refund our 25% fee. I'm assuming they plan to resell this defective product since we had to pay for "restocking" which seems criminal. I have never encountered a store with such a horrible policy and negligent upper management. We plan to sue them for the 25% they owe us because that is only fair.

Great sales and really great installation- would recommend and return!…read more Installation was one day for my whole house- I'm really happy with the way it turned out.

we had a great experience with Tommy at the Carpet & Rug superstore. Our floor looks great ! The…read moreguys who installed the floor did a great job. We wI'll definitely be back to get more work done in the future.

Tommy provided exceptional service! I had lots of questions, and he was extremely knowledgeable…read moreabout the various types of carpet that would work best. Very nice man with lot's of patience. I am enjoying my new carpet. Purchasing more flooring in the very near future and looking for Tommy to assist me for sure. Sharing with family and friends about the quality and care he and the install team provided. M Cren

Had the engineering hard wood installed the 5 guys spent countless hours making me a very happy…read morecamper. From start to finish they were knowledgeable and experienced in every facet for floor install very hard workers and had a work ethic that you don't see very often very pleased kudos to you outlook flooring for lending me the fine crew and special thanks to the sales associate angi she was with me from start to finish

I had Outlook flooring in Rock Hill , SC replace our Master Bedroom carpet and they were EXCELLENT…read morefrom beginning to end. Angie Kelly, John ( scheduler ) and installers were all professional and exceptional in fulfilling our needs, Give them a A++ , and I don't give those out easily. Jim and Barb Clinton

Bought a new construction house. Floor was installed Had…read moresome issues, the crew came out fixed, promptly, friendly, professional, most of all respectful. Every house is going to have there issues discount flooring will be there to help Thank Discount and Thomas

After a few years my vinyl plank flooring started buckling and coming apart. I called them and they…read morecame to my house in a couple of days looked over the flooring. They said they would do some reseach and get back to me in a few days. I called them after a week of waiting and they were still researching and would call me back the next day. This went on for 2 months. After the initial call they never called me back. Finally after me calling them weekly they came again to look at the floor with a representative from the manufacturer said they would see what they could do for me and call me in a few days. That was in December and I haven't heard from them.

Mr. Kellett was helpful and very knowledgeable. The installation was done quickly and my new floor…read moreis beautiful. I found pricing competitive with bigger businesses such as big box stores and LL Flooring. I like to support smaller local businesses and this one delivered!

From the owner: For over 70 years, Kellett's Floors & Interiors has been Rock Hill, SC's leading provider of new…read moreflooring, installation, and repair services. We offer a wide selection of branded flooring products, as well as installation, repair, and refinishing services. Our experienced professionals are dedicated to providing the highest level of service and quality, ensuring that your floors are always looking their best. Whether you need a new installation, repairs, or want to refresh your existing floors, Kellett's is the team to trust. Contact them today to learn more about their products and services, or visit their website to browse their selection of flooring products.

Great experience! Would highly recommend and use them again. Not only did they improve my kitchen…read moreand staircases and banisters, but left the house clean every day. More than home improvement, Jose has an Amazing eye for interior design and decorating. Whatever was recommended, we went with and were VERY pleased with the outcome! Jonathan was an amazing team lead. Everyone was beyond professional and perfect at their jobs!

No customer service, never returned phone call or email requesting a quote. There are several firms…read morethat provide similar service so why bother dealing with an outfit that doesn't follow up?

Very helpful and informative (and non-pushy) salesman, Mooen. He craftily keep the waste carpet…read moreyardage to a minimum after measuring in our home. His two carpet layers worked long and hard and did a tremendously fine job of getting the furniture moved in/out and the carpet laid well! Well-done job! I can heartily recommend.

Jay at Carpet & Flooring saved the day! They were able to install my carpet the next day after…read moreEmpire Today suddenly canceled my carpet installation. I only wish I had called Jay first, he was friendly and very knowledgeable. Rare to find such great service!! I would highly recommend this company! I plan to have them install my basement floors in the near future.

We have had a terrific experience with Gustavo and Neo Flooring. Gus has been very responsive, took…read moreour concerns seriously and offered very good guidance as we waded through the huge volume of available carpets. After installation was complete he returned to inspect everything and went above and beyond to ensure our home was clean and in order to our satisfaction. David and his helper did a great job installing our carpet. They were very careful carrying long and heavy rolls of carpet through our home and upstairs (which included a very tight turn) without making a single mark on our newly painted walls. Our master closet had many contours along the bottom of our custom shelving units and and they tucked and fastened the carpet seamlessly. At the end of a long day they took the time to throughly vacuum all of the carpet AND cleaned up every little "fuzzy" off of our driveway (where they rough-cut the carpet prior to installation). We have been so delighted with our experience that we've decided to have Neo Flooring provide and install additional runners and an area rug to cover parts of our hardwood floors. We would highly recommend Neo Flooring!

We had the carpet done up stairs and some hardwood done downstairs. Stained matched current wood…read morefloor perfectly. Wonderful customer service! Very thorough from start to finish. Would highly recommend!

I highly recommend this company for their work, promptness, responsiveness, transparency, and…read moreconsideration. We hired these folks to repair and replace work done by a previous contractor. Michael, our project manager, came out and took measurements, and asked a lot of questions about what we wanted. A short time later, we met with William who had produced a 3D rendering of what our bath tub would look like. Not only that, they had found a tub that would fit in our space that we did not find before. They were clear about the workflow, responsibilities, and accountability. They were fair on price considering the risk they were taking doing work after someone else. I don't feel they marked it up to account for that risk. As the work began, we found more issues. They came up with solutions promptly, again transparently and timely. They sent pictures as they did work, and justified any proposals for change. We ended up with the bathroom we wanted and assurance that the work was done right. The whole team is no nonsense, fair, and honest. If we do any work on the house in the future, this company will be the first we call.

My husband and I just purchased a house in the area and needed the old flooring replaced. After…read morereceiving several estimates we decided to go with Affordable Floors and More. They were very helpful in helping us decide on the best type of flooring for our needs. The preparation to lay the new floor was meticulous and the new floors are lovely. We felt our needs were understood by everyone whom we worked with, and we are extremely happy with the work. We would highly recommend Affordable Floors and More to anyone looking for new flooring or other types of home improvements.