Paid for the most expensive room to rent for a full year, service/PR is complete rubbish, staff treat students like vermin, and they don't take criticism professionally. Don't ever bother complaining, the smile on their faces dissapear the moment you have any critique. They use master keys to enter flat as they see fit.
Lifts regularly smell like a dump, front door has never been fixed (even called it a window), heck, even the main door handle came completely off a few times. I wish I could attach pictures here, but I have pictures of blood covered walls. For all the stupid security, people still came in and smashed glass doors and windows over new year. I have email proof. Fire alarms are going off all the time, which is ridiculous for people living on the top floor.
Don't bother with this housing. Not even for the Edinburgh Fringe. Just go elsewhere, even their neighbours, IQ Fountain park might actually be better. read more