Fraudulent billing…read more Watch out for these fraudsters. I had Arctic over to look at a heating issue. Their tech was in my house for no more than 20 minutes. I received a bill for 1.5 hours. When I called them, their rude representative claimed their GPS said he was at my house for one hour and 27 minutes. Then she hung up on me. I then check my Ring doorbell camera and got the video evidence. I wrote the company and then got a call from a "manager" who claimed their rep didn't argue with me and they were fixing it. Watch out for these crooks. If they're willing to scam me on my first small bill, imagine what they'd do to you if you did a big project with them. CROOKS. Update: Subsequent to the original post, Jeffrey F from Arctic Mechanical wrote a reply to my post, inaccurately characterizing the events, but more importantly, listing my name and home address in his reply. This attempt to intimidate and chill my right to post about their business practices was appropriately taken down by Yelp. But this is further evidence of Arctic Mechanical's business practices and aggressive and shady front office.

.As a member for many years, I found recent service unacceptable and overpriced. For the second…read moreyear, I lost A/C during dangerous heat AFTER Artic Mechanical service adding refrigerant. This year I lost A/C after paying Arctic Mechanical to inspect and replenish proper refrigerant levels. Two weeks after Arctic Mechanical service, I lost A/C during dangerous heat. Failing to detect leakage BEFORE adding refrigerant is the service problem. Arctic solution is to now install a new A/C, after spending over $3,000 dollars on Arctic Mechanical service. In past, Artic quoted me a heat/hot water unit, and after accepting the quote installed a different brand. No explanation for this bait - and- switch maneuver. No longer quality service, little value, but unreliable response to emergency. Buyer beware.

We had four Navien Combi Boilers installed as part of a whole-building renovation. A year after the…read moreunits had been in use, we called AllOut HVAC Solutions for an annual inspection/service of the machines, as recommended by the manufacturer. Andrew immediately found issues with the installation that would void the warrantee if anything went wrong. He made all the necessary repairs to bring the installation under warrantee per manufacturer specs. We signed an annual service contract and will have them come every year to inspect and service the units.

My wife and I are first time homeowners. We've come to find the saying is true that there is always…read moresomething to do/fix when it comes to your home. Our boiler decided to stop working a few days ago and we frantically called around to find someone who would be able to come out and fix the issue. Having a baby made this issue something we could not push off. We originally called a local HVAC "specialist" who came while we were at work. Long story short he ripped is off and did nothing we paid him to but thank God for AllOut HVAV! Andrew came over the next day because the boiler stopped working again. He did his assessment, put a very detailed list of what needed to be done, and sent an estimate within an hour of leaving. I am extremely satisfied with the work done. He is now our go to HVAC guy! Our boiler is running like a well oiled machine. He explained in great detail what he did, showed me what was supposed to be done and even called after leaving to tell me something he forgot to while he was here. You won't be disappointed I guarantee it!

Great at doing the job, explaining, and letting you know if you do or don't need the work done…read more Helped me the other day over the phone on how to fix my issue - thanks Dan!

I could not have asked for more in terms of responsiveness and service for my two Trane heat…read morepumps. Ask for Daniel and you will not be disappointed. He knows what he is doing, and he is very reasonably priced for his services. Thanks again, Daniel forgetting my house warm again.

Mikey came by to assess what was going on with my baseboard heating. He was quick to respond, quick…read moreto assess, and quick to fix. On top of that, he suggested I get in touch with my oil company about a variety of things. These things were issues he could have fixed and lined his pocket with, but he was gracious enough for me to check with my oil company to see if they cover it. Highly recommended!

Over this summer Mikey Mac fixed a problem with my central a/c that the original installer couldn't…read morefigure out. It was costly, but he was prompt and i was very satisfied. Unfortunately, recently I had a problem with my heating/hvac system. Although the fan was blowing through the vents in every room, only 2 rooms blew heated air, while the 3 adjacent rooms only recycled the cold air. A couple of hundred dollars later, Mikey Mac told me that "the laws of physics ceased to exist in my attic" and advised me to get space heaters. Mikey Mac promotes himself as a problem solver,yet I still have the problem.

So we were new homeowners. All of the sudden, during the summer, we started dripping water from our…read moretop floor ceiling, on a sunny day. We "quickly" figured out it was our HVAC system. I called them based on a few reviews here, and they came quickly. They were professional, diagnosed and fixed the issues almost immediately, and would even put on disposable shoe covers when coming inside as to not soil our floors. I highly recommend them.

I had an amazing experience working with David Mercado and his crew. David is not only a great…read moreperson but also an exceptionally talented HVAC technician, and his expertise is reflected in the quality of work and care his team provides to every customer. For many years, I used a large HVAC company because I knew the owner personally, which made the experience easy. However, after the company was sold, I noticed a significant decline in both the quality of service and attention to detail. I was fortunate to find David for my new HVAC installation, and the difference was immediately apparent. Not only did his team complete a top-quality installation, but David also identified and corrected efficiency issues from the previous system by enlarging the air intake, which significantly improved the system's overall performance. If you're considering a new HVAC installation, upgrading your current system, or dealing with ongoing repair issues, I highly recommend Technique. David and his team are knowledgeable, honest, and take great pride in their work. You won't be disappointed.

I never write reviews, but this was such a bad experience that I really feel I need to. I made an…read moreappointment yesterday for them to repair my window AC unit. I specified the model number, BTUs, and the fact that it was an upper window installation. I had the person on the phone double check to make sure they do actually repair large units installed in upper windows. The person on the phone assured me they do. I was told I could have an appointment 8-11am today with Jorge, and got a text confirming that. I texted back requesting that Jorge call me in advance if he thinks my window AC unlikely to be repairable. I got no response so I assumed the text chain was unmonitored. I rearranged my day, got up before 8am, and waited. At 11:15am, no one had come, so I called. The person on the phone was very apologetic and said someone would call me back immediately to let me know when the tech would arrive. I rearranged appointments for the afternoon. No call. I rearranged more of my appointments for the afternoon. I called again at 1:30pm: same apology and promise. No call. I rearranged more of my appointments for the afternoon. I called again at 3pm: same apology, same promise. In desperation, I told them I was about to write a bad Yelp review. That's clearly the ONLY thing that made them bother to respond to me because, finally, at 3:15pm, Brenda texted me on the same text chain (so the text WAS monitored after all): "I am sorry for window AC we usually replace them do not perform repair." What??? They had confirmed that they DO perform such repairs. And even if the phone person had been mistaken, they KNEW they had made an appointment with me 8-11am. But no one had bothered to contact me to tell me anything! They knew I was calling again and again begging for a response. No one WOULD have contacted me had I not finally told them I was about to write a review. They are obviously totally unprofessional and don't care how much disruption and waste of time they cause their clients.

I didn't use them, but their professionalism and care when coming to do an estimate for me was…read moretop-notch. The price quote was excellent too, but we decided not to proceed with the project. However, I would use them if we ever decided to revisit it.

Mr. Valenti upgraded our AC unit, and in the process provided us with a more energy efficient heat…read morepump hybrid system that we are thrilled to have. Our heating is now comfortable - with appropriate humidity levels and real control over the two zones in our home. Mr. Valenti was patient and expansive answering our many questions during the proposal phase, providing information that enabled us to complete the upgrade and stay within our budget. The work included a redo of our zoning controls, so now each operates independently and as needed, with new thermostats that tailor system operation to our zone preferences. Mr. Valenti completed the work on schedule and with minimal disruption to our household routines. We are quite pleased with Mr. Valenti, his candor and professionalism during the proposal process, and his execution of the work. We look forward to further collaborations with Mr. Valenti for other upgrades in our home and the ongoing maintenance of our system.

Anthony is our go to person for HVAC. Long story short,…read moreour heat pump decided to retire in the middle of the 2021 winter season (out of nowhere). I left Anthony a message and he quickly responded to my call and scheduled a time to check out the unit within days. After assessing the unit, he explained that the unit is dead and provided me with a few recommendations, replace what's required or the entire unit. He was very patient with me and explains the pros and cons. At the end, I decided the right thing to do is to replace the entire HVAC unit since the original unit is more than 13 years old. He helped replace my thermostat with Nest and even found a vent that was not connected and fixed it! Anthony is very thorough, professional and made the entire process very easy and not stressful! Price is very reasonable!

We called Joey to help us out when our (very old) boiler failed us. Joe was extremely helpful in…read moreletting us know what was going on, what our options were, and how he could help. Ultimately, we needed a new boiler. After seeing some of his past work and speaking to former clients, we hired Joey and his team for the boiler room gut renovation of our dreams. High-efficiency products installed quickly and correctly. Since our first project, we've hired Joey and his team several more times for additional HVAC needs and upgrades. We won't be hiring anyone else for the foreseeable future! Thanks, Joey!

Joe, Milton and their crew are AMAZING!!!!! Started the work right away for a very good price and…read moredid exactly what we were looking for (velocity air cooling and heating), and this was not an easy job in our 100 year old Tudor house. Such hard workers and kept us in the loop every step of the way. They finished the very difficult job in the time promised and the work was done expertly and with the utmost care with prompt service and great communication!!! We are so thankful to these guys and cannot recommend them enough!! This job was not an easy one and they did an epic job!!!! They will be the first company we call as they take care of a multitude of household electric, plumbing etc!! Thanks guys!!!! Do not hesitate to call them!!!!