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    Arosa Aesthetics

    5.0 (4 reviews)
    Closed 10:00 am - 4:00 pm

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    Reno Sparks MedSpa

    Reno Sparks MedSpa

    3.2
    (17 reviews)
    1.3 mi
    $$

    I never write reviews, but after visiting the office, I feel COMPELLED. I called the office and his…read morestaff told me it would be $950 for 3 PRP treatments. I had to pay $50 for a consult that wouldn't be applied to the treatments. I get to his office and he said no, $950 is for 1 treatment. I told him his staff told me the other price. He said he has new staff and they were wrong. Um, no, you should have honored that price! I took time off work and paid for a consult I would NEVER have gone to. I'm furious to say the least. He should have honored that price. I have no respect for people that don't own mistakes like this. I'll never go to this company for ANY services.

    If I could leave negative stars, I would. Scam! My husband purchased a laser hair removal package…read morefor me last Christmas. It was around $435 for full legs and bikini line. He was told it was for a series of hair removal sessions to ensure that the hair removal worked. I went for 1 session right after Christmas. I was told it would take about 30 minutes. 5 minutes into the session the machine quit working and had to be restarted. That took 15 minutes to restart. 5 minutes later, I was "done". The esthetician had it set on a 2 because the machine had been used all day long and kept breaking down. I was told I had additional sessions with my package and not to worry. Tried to schedule several more sessions. They were always booked or the doctor was out of town and I couldn't get in. I did finally get a session but was sick and had to cancel. Kept trying to reschedule. No returned calls. No answer at their office. If you call 30 minutes before they close, they just hang up on you. So unprofessional! Finally was able to speak to someone today who told me my package had expired. Then put me on hold and came back and said it was for 1 session and I would have to pay for more sessions. I explained you can get laser hair removal anywhere for less than $100 per session and this was a lie because my husband had purchased a package. They said the esthetician who did my service was no longer with them and they would let the office manager know about my experience. I'm certainly not holding my breath waiting for a call from them. The laser hair removal did absolutely nothing for me. It was maybe 10 minutes of actual laser on the lowest setting. I will never recommend this place! It's a total scam!

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    Arosa Aesthetics - medicalspa - Updated July 2026

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