I had a great experience working with Milon Anderson at Titus-Will Chevrolet. From the beginning,…read moreMilon was honest, courteous, helpful, and never once made me feel pressured. I told him what I was looking for and what was important to me, and instead of trying to push me toward something else, he listened and went to work. He followed through and came through for me with the right truck. I especially appreciated Milon's straightforward and respectful approach. Buying a vehicle can sometimes feel like a high-pressure experience, but that was never the case with him. He made the entire process comfortable and enjoyable. Milon is a hardworking young man with a family, and I was very happy to give him my business. If you're looking for someone who will listen to what you want, treat you honestly and respectfully, and work hard to earn your business, I highly recommend asking for Milon Anderson at Titus-Will Chevrolet.

My family and I came in last week looking to trade in my Jeep Compass for a hybrid vehicle, and…read morefrom the very beginning, Vladimir was incredibly helpful. He took the time to walk us through all of our options, answered all of our questions, and even showed us a few EV options we hadn't considered. We ultimately decided on the Jeep Grand Cherokee Hybrid, and Brandon was more than helpful in working out the best deal. He made sure we got the best possible APR and monthly payment while staying within my budget, which made the entire process feel easy and stress-free. We left feeling really excited about our new car, and we truly appreciate the time, effort, and care that both Vladimir and Brandon put into making this a great experience. I would recommend them to anyone looking for a new vehicle

Buying a used car can be stressful, but this dealership made the entire experience easy and…read moreenjoyable. From our first conversation to the moment we drove away, everyone was friendly, professional, honest, and never once made us feel pressured. Their communication was excellent throughout the entire process. They were transparent, answered every question we had, and took the time to make sure we were comfortable with our decision. It's rare to find a dealership that genuinely values integrity and customer satisfaction the way they do. They went far above and beyond to earn our trust, and it was clear they stand behind the vehicles they sell. That gave us real confidence, especially since this was our daughter's first car. The vehicle came with a clean history, thorough documentation, and the peace of mind that comes from working with people who truly care about their customers. If you're looking for a dealership that treats people with respect, communicates well, and believes in doing business the right way, I highly recommend them. This was one of the best car-buying experiences we've ever had.

Just bought a Mazda3 from Al. He was quick to respond and…read moremade the process easy. Will be checking out what they have next time I buy a car.

Customer service was ok until he learned I was affiliated with small business that was an…read moreopportunity to sell multiple vehicles...then it leveled up. Awful customer service once you sign the papers. Actually as you sign the papers (it's digital) the finance woman had me create an account with password on her giant desk-sized keyboard. I figured it was something I would need to access in the future so chose a familiar password. I wish I hadn't because the woman watched my every keystroke like a hawk (can't be discrete on a desk-sized keyboard). I immediately assumed she was watching to ensure my password met the requirements but after a couple seconds it dawned on me she now has the password to my bank login and more...and I had just handed her every bit of person information needed for security checks, short of my thumbprint. Instead of email or print your documents they email you a password secure file. Well I wasn't able to open said zip file to access my necessary documents for registration and tax purposes a few days later. I tried calling. No response. I left a voicemail. No response. I was referred to an email after calling multiple times. No response. It took weeks (no exaggeration, granted I wasn't trying every day) to finally get in touch with someone who got back to me only to insist I go through the financing woman that processed my sale...which is where I started. It was finally through the text notifying my license plates had come in, where I was able to speak to someone that could get me some but not all of my document copies of the sale (was requesting only 2 pertinent documents) I can't imagine if I had to go through this place for actual servicing of my vehicle etc. never want to deal with them again.

Best experience at a dealership ever. Worked within my budget, made sure I got what I wanted. These…read moreguys were not pushy at all! I felt like it was good friends trying to help me get what I wanted. Talk to Larry and Sam. They have multiple lots to pull from. I went to Lakewood and they dropped what they were doing to run to Sumner and back to get the car I wanted at a price that was reasonable to me. I will be coming back to them when it's time to trade in.

Stopped by S Tacoma Honda due to my cars signaling of service since being back in state. Calling to…read moremake an appointment was done by calling & arranging w an automated phone service, checking in was pretty easy. Kenji was the service advisor I worked with and was great; showing me their recommendations and service options. The dealership was nicely set up with their usual setup of seating, coffee/tea, and rental car options. They were fairly quick too, more than I anticipated on weekday morning. Will be back soon!

Absolute rip-off artists. DO NOT go here…read more The service desk staff are paid on commission, and they will "recommend" repairs that are not necessary. The technicians and mechanics in the back know what they're seeing. The service desk takes that information, decides what they can use, and repackages it into a message designed to create concern and get the customer to authorize additional work, even when no repair is actually needed. The techs/mechanics will contradict the lies of the service desk staff, who are sales guys, not tech/mechanics. It is dishonest, manipulative, and clearly designed to separate customers from their money. There is a reason they try to prevent the tech/mechanics from interacting with customers. It's YOUR car, you should have the right to speak to person who makes the observations and can speak about the issues. I have seen service desk staff completely tell a different story to a customer than what the tech/mechanic tells them. If you make the mistake of bringing your car here, ask the service desk these questions directly and firmly: 1. Is the repair you are recommending 100% necessary? 2. Is the part you are recommending I replace currently NOT functioning? 3. If I take my car to two independent mechanics, will they agree that this repair is necessary? (They will try to create concern saying another mechanic can provide the same type of warranty they can). 4. Have them put the problem, the recommended repair, and the reason you say it needs to be done in writing by way of a written quote. Then tell them you'll think about it and leave, provided the car is safe to drive. The only time I personally would authorize additional work on the spot is if they explicitly tell me the problem is critical and the vehicle is unsafe to drive. And even then, I would want them to put that statement in writing. If you push back, expect some line about Honda backing or warranting its work in ways an independent shop supposedly can't. Again, that's beside the point. It creates another concern they can use to manipulate the customer instead of answering the simple question: Does this part actually need to be replaced or not? They are highly commissioned. In my experience, they are dishonest. And there is a reason customers deal with commissioned service desk staff instead of being able to speak directly with the technicians and mechanics who actually inspected the vehicle. Do not blindly trust their recommendations. Get everything in writing. Take the quote somewhere else. Get a second opinion. Also, see how they respond when you ask to speak to the tech who works on your car. They have time to talk to the service desk, and the customer can easily be brought into that convo. More to come...

This business sells crappy cars that break as soon as you drive away. This is a BUYER BEWARE only…read moregood for scrap parts car lot. We bought a used 2007 Jeep Commander that the alternator went out within hours and upon mechanical inspection we were informed it was illegally jimmy rigged to run and run long enough with the new battery they installed to mask the issues and it ran enough to get it off the lot and it died on the freeway.

They took my money and gave me my Jeep but I never got my license plates. Looks like I will be…read moregoing down to the licensing agency myself to get them. This place sucks. Do yourself a favor and avoid them at all costs.

After reading the reviews about this place, and doing research on the cars they have, we decided to…read moregive it a try considering they have a great first time buyers, and I'm so glad we did! The salesman that helped us was Joon he was so professional and so nice, made the process feel like an absolute breeze! I took my car home and noticed something wrong, and spoke to Joon about it, next day Joon had me bring the car back and brought it to the mechanic & got it fixed at no extra charge to me! I would absolutely recommend JRS Auto Sales!

I purchased a used car and applied for a gap / service insurance through this dealership. later I…read moredecided to sell it and therefore contacted J J in February this year for cancellation, i went through difficulties with false promises from Kristy and decided to contact America guardian warranty services and the refund was made through this dealer, it's already three weeks now and I have not heard from them, I'm still waiting with frustration,

Have worked with Jovany many times and is always super helpful and knowledgeable. Have him…read moresearching for a specific Sequoia trim level for my family.

From the first moment we stepped in to Toyota of Tacoma to put the reserve down on our Grand…read moreHighlander, we felt very welcome and like family. We live in Sammamish, so Tacoma wasn't the first place we thought of looking. However, after we went for a visit, I can't imagine going anywhere else. We worked with Kylee, Anthony, Bob and Kerry and all were absolutely incredible to work with and so friendly. The low-pressure, family-type atmosphere throughout the whole process made this dealership stand out from any we've ever worked with in the past. The buying process was very smooth and they were able to find me a rate that beat anything else I could find. Regardless of the drive time, Toyota Of Tacoma will be where we continue to visit when in the market for another vehicle.

I purchased a 2024 Malibu from Enterprise Car Sales, Lakewood. I purchased Gap coverage. The car…read morewas totalled and 10 months later I cannot get Lakewood Enterprise to send the documentation to the insurance so I am forced to pay the gap myself. I call and get immediately disconnected. This is a corrupt company, I will not buy anything from these a-holes again.

My sales consultant was Brenna Labriola. Very knowledgeable, great personality very friendly. On my…read morecar shopping trip today. Stop there first. look at a few other dealerships on South Tacoma Way. At the end of the day went back to Enterprise Car sales and ask for the same sales consultant. Worked with me. She did make a sale today. Thank you. Brenna. I love the no-haggling. Best price on the block, for an almost brand new car. If I was to ever buy another car again it would be through Enterprise car sales Tacoma Washington

Trustworthy, reliable and fair prices at this establishment is what you get when you buy a vehicle…read morefrom Bones auto sales. Rocky is a straight shooter right out the gate. I report this as I have just purchased my third vehicle from him and look forward to working with him in the future. Great experience, fast easy and NO BS ! Dave H

This by far worst place to buy car. I was sold a lemon of a car, they took my down payment and…read morerefuse to help me. Car broke down after only have the car a month an half. The owner gave me some BS about how he did a complete check of this car. please stay away from BONES AUTO you will get rip off. the worst part he didn't even trying working with on get a new one. rating Big fat 0.