I had the best experience buying my new truck at Titus Will!! I had lost my other truck to an…read moreaccident and wasn't sure about what to buy and when to buy. I started communicating with Vlad via text and he was so amazing and patient with me. He kept checking in with me weekly until I was ready to buy. He helped me choose the right vehicle and let me do everything online except coming in, signing my final paperwork and getting in my new Truck! He was such a compassionate ear and made this purchase the easiest I've ever had!! Everyone at Titus Will was so friendly! This will definitely be the only place me and my family will buy our vehicles!! DEFINITELY 5 STARS!!

Vladimir was VERY helpful!! I'm a first time buyer so my bank limited me to a newer model vehicle…read morewith low mileage. After some searching my dad and I went to the dealership and started looking at a Chevy Malibu which was a car model I knew I was interested in. While looking at the vehicle Vladimir came out of the dealership to help us! We told him it was my first time buying and he was very helpful! He was honest in informing me about the vehicle and was not pushy at all! The experience is had with him was relaxed and low pressure, and he allowed us to do a test drive of the vehicle and suggested a good path that let us test the handling of the vehicle! After signing the paperwork I slept easy and knew that I had dealt with an honest salesman. In the morning when my dad and I went to the bank all we needed was to cut the check. My bank called the dealership's finance several times and kept being hung up on. My belief is that because we decided to finance with my bank instead of the dealership's finance they were upset and decided to drag out the process. This was frustrating as my dad was only in Washington for a few days and I was hoping to spend as much time as I could with him. My dad decided to call Vladimir and explained the situation to him. After that we had no further issues with their finance and we were able to get our check from the bank! There were no hiccups with the payment for the vehicle and afterwards Vladimir was genuinely happy and excited for me that I had my vehicle! He answered all of my questions honestly and explained everything thoroughly and made sure I understood! An example is that I'm from Indiana where you have to go to the BMV and pay for your own plates and then they are shipped back to the BMV for you to pick up. There was a registration fee included when I bought my vehicle so I asked what it was and Vladimir explained to me that the dealership will reach out to the BMV and get the plates and all I'll have to do is pick them up from the dealership. He helped me with the MyChevrolet app and also put my temporary plates ok my vehicle and took a photo of me with my vehicle also! He's a great guy and I'd recommend asking for him when you go to the dealership!

Just bought a Mazda3 from Al. He was quick to respond and…read moremade the process easy. Will be checking out what they have next time I buy a car.

From the owner: Over 10 years in the auto sale business.read more

Best experience at a dealership ever. Worked within my budget, made sure I got what I wanted. These…read moreguys were not pushy at all! I felt like it was good friends trying to help me get what I wanted. Talk to Larry and Sam. They have multiple lots to pull from. I went to Lakewood and they dropped what they were doing to run to Sumner and back to get the car I wanted at a price that was reasonable to me. I will be coming back to them when it's time to trade in.

Customer service was ok until he learned I was affiliated with small business that was an…read moreopportunity to sell multiple vehicles...then it leveled up. Awful customer service once you sign the papers. Actually as you sign the papers (it's digital) the finance woman had me create an account with password on her giant desk-sized keyboard. I figured it was something I would need to access in the future so chose a familiar password. I wish I hadn't because the woman watched my every keystroke like a hawk (can't be discrete on a desk-sized keyboard). I immediately assumed she was watching to ensure my password met the requirements but after a couple seconds it dawned on me she now has the password to my bank login and more...and I had just handed her every bit of person information needed for security checks, short of my thumbprint. Instead of email or print your documents they email you a password secure file. Well I wasn't able to open said zip file to access my necessary documents for registration and tax purposes a few days later. I tried calling. No response. I left a voicemail. No response. I was referred to an email after calling multiple times. No response. It took weeks (no exaggeration, granted I wasn't trying every day) to finally get in touch with someone who got back to me only to insist I go through the financing woman that processed my sale...which is where I started. It was finally through the text notifying my license plates had come in, where I was able to speak to someone that could get me some but not all of my document copies of the sale (was requesting only 2 pertinent documents) I can't imagine if I had to go through this place for actual servicing of my vehicle etc. never want to deal with them again.

Worked with Freddy- very nice and helpful! Went above and beyond to help me. This was the best…read moreHonda experience I have had.

Incompetent service center. Poor job on brake work…read more Unplugged brake sensor which caused multiple sensor failure warnings and tried to blame it on a tire shop we used for a flat tire and lied about it. Not to mention they charge $89 to change a cabin filter. It's a 5 minute job. I know because I've done it myself more than once. P.S. You can tell a lot about dealership that doesn't comment about Yelp reviews. Their last comment was in 2020.

WEST COAST AUTO CENTER 14012 Pacific Ave Tacoma, WA 98444 UNITED STATES IS A JOKE . I had the worst…read moreexperience ever. I will never buy or purchase a vehicle from this dealership again. Beware of what you are buying from this company, as they will not provide information about the vehicle's condition. I purchased a 2019 Chevy Suburban, but they never mentioned it was a rebuilt title; thankfully, my bank caught it before they sold it to me. I ended up purchasing a 2015 Cadillac Escalade from Debbie and Adam, which was the worst experience ever. The car had problems; they had not done an oil change on the vehicle in over six months, and the car ended up not starting at the gas station. The manager said it was the battery, but after we jumped the vehicle, it was not the battery; it was the starter that needed replacement. They said they would buy the starter from O'Reilly and fix the issue in front of the gas station. This dealership is not the best place to buy a car. If I could give a NEGATIVE 5-star review, I would.

The car we bought had only have the engine oil and the radiator was only half full. The engine…read moreblew up on the way home. Buyer beware.

I purchased a used car and applied for a gap / service insurance through this dealership. later I…read moredecided to sell it and therefore contacted J J in February this year for cancellation, i went through difficulties with false promises from Kristy and decided to contact America guardian warranty services and the refund was made through this dealer, it's already three weeks now and I have not heard from them, I'm still waiting with frustration,

After reading the reviews about this place, and doing research on the cars they have, we decided to…read moregive it a try considering they have a great first time buyers, and I'm so glad we did! The salesman that helped us was Joon he was so professional and so nice, made the process feel like an absolute breeze! I took my car home and noticed something wrong, and spoke to Joon about it, next day Joon had me bring the car back and brought it to the mechanic & got it fixed at no extra charge to me! I would absolutely recommend JRS Auto Sales!

Experience: 10/10 The experience of buying a car was…read moreextremely comfortable, though it was long (as such purchases can take). We walked in and they were prompt about seeing to our needs and offering refreshments. It was raining outside and JR kept us out of the rain even when I requested a multitude of cars to view. Car Quality and Pricing: 8/10 We looked (and bought) a Toyota Corolla Cross LE. Very clean, checked the engine, and the made sure we left with a full tank of gas. I didn't walk in here with the intention of buying a car, but left with one anyways. The pricing could be cheaper but I'm happy with what we negotiated it down to with Minh Thien. Buying Process: 9/10 Who likes spending money? Not me. The process was long, but that was both because of the nature of the purchase (big purchases, iykyk) and because we weren't prepared to buy a car. Regardless, our agent was knowledgeable and thorough. Minh Thien double checked our paperwork, answered all of our questions (including my anxiety driven ones), and was open about asking more knowledgeable people when he wasn't sure about something. He made sure our circumstances (one of us was buying a house) wouldn't be affected by the car purchase. General rating: 10/10 Despite despising spending money, I walked out of here happy with the cost and quality. I liked the "Larson Difference" the Minh Thien explained to me thoroughly.

They've called me numerous times regarding some recalls that need to be addressed. Each time they…read morecall, I inquire about a loaner vehicle while my vehicle is being repaired. Each time they say they will have to have someone from service call me to schedule that and NOBODY HAS ONCE EVER CALLED. This has been ongoing for at least 2 years. SMH!

I purchased a 2024 Malibu from Enterprise Car Sales, Lakewood. I purchased Gap coverage. The car…read morewas totalled and 10 months later I cannot get Lakewood Enterprise to send the documentation to the insurance so I am forced to pay the gap myself. I call and get immediately disconnected. This is a corrupt company, I will not buy anything from these a-holes again.

Ok car accident in December rented from Enterprise next door. My associate and I were speaking…read moreabout the car buying experience (yuck). She said I can give your name to someone next door. I replied with Great, thank you. Received a call from, Chris the next day. I wasn't ready to buy a car yet however we talked about options and I viewed the website. Told him would call when I was ready. The insurance company finally paid off my car (financed). I didn't really want my credit ran and couldn't afford to pay for the. Rental returned it and went next door to see what was available. Great cars in the lot all clean and ready to drive. No negotiating all prices are listed and firm ( not a problem for me). Ok so this is what happened I told him look I don't want you looking for financing for no reason the other loan won't reflect paid. Showed him the payment being sent to insurance gave him my info and we found financing in less than five actually several banks approved me. The best part is the car that I ended up getting wasn't even the car I thought of buying - I drive a couple of cars and based on our conversation Chris pulled the car of my dreams in the front I drove it, loved it Went inside and made the purchase. I appreciate my Salesperson Chris for directing me in the right direction because I didn't see that car any place and it met my price point. Happy Driver

Trustworthy, reliable and fair prices at this establishment is what you get when you buy a vehicle…read morefrom Bones auto sales. Rocky is a straight shooter right out the gate. I report this as I have just purchased my third vehicle from him and look forward to working with him in the future. Great experience, fast easy and NO BS ! Dave H

This by far worst place to buy car. I was sold a lemon of a car, they took my down payment and…read morerefuse to help me. Car broke down after only have the car a month an half. The owner gave me some BS about how he did a complete check of this car. please stay away from BONES AUTO you will get rip off. the worst part he didn't even trying working with on get a new one. rating Big fat 0.