Food was really good; Male co-owner was rude. I stopped going there before they closed because of him. Kinda sad.

Absolutely HORRIBLE customer service. Tried to place an order and this asshole Konstantin (the owner) was extremely rude hanging up before telling me to shut the F*ck up. You better check your boy Tina! He got bent out of shape just because we tried to substitute broccoli for bell peppers?! Didn't know it was such a strain even after we told him that we would pay the difference. Bottom line, he needs to change his attitude. In response to Tina: at no point did we ever ask for any free items. We simply asked for a substitute from bell peppers to broccoli and stated we would pay the difference. You're absolutely full of shit talking about a respectful environment. Respect went out the window once your husband told me to shut the f*ck up and yelled at my wife. Now it makes sense since clearly other reviews stated the same about that piece of sh*t Konstantin. read more

I was hungry and decided to try this place out for the first time, I usually don't eat out because of my diet but their chicken pop looks good so I decided to try it. The man who helped me didn't ask what I wanted or even greeted me but that was fine bc all I wanted was food. Price was marked $18.99 ended up spending $20 including a delivery service? which I find so weird and in this economy I better hope this food is good. I try it and it was so salty, the mayo was too much and the chicken was not the best. I ended up throwing the food away ): so disappointed because I love Thai food. I will say the lady is really nice (: Lmfao, Ty for the response! Still the flavor was just bad to me ,but again this is my experience, my taste buds and my review. It may be a best seller to you but it sure didn't taste like one! Thank you again for your reply (: read more

Aroi Thai - Chicken Pop - Thai Near Me - Panorama City, California

Their food are so tasteful and delicious don't forget about Thai Tea ice cream so good!! Highly recommended read more

I was looking for a Thai restaurant to eat, this location popped up. So I decided to go and try the food. The gentleman working there was not so friendly. He saw me waiting there in line to order, but ignored me. However, the lady who works there is very nice and friendly. She welcomed me with a smile and prepared my order. They have lunch special options which they are very reasonable priced. I ordered Thai Fried Rice which came with a salad. I really enjoyed the salad, dressing was so good. It tasted different than the usual dressing which made it yummier. Rice was good too and it was very flavorful. It was better than the ones I tried in other Thai places. For ambiance, there is plenty of seating area. It is easy to find a table. For parking, this location is street parking only. Depending on the time of the day, there are parking spots available. read more

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My friend and I were at Home Depot and wanted to try a new Thai restaurant and Aroi Thai popped up as highly rated. What a cool spot, a Chef's Kitchen with soooo many options. We stuck to Aroi Thai though and so glad we did. We got the green curry with crispy pork, eggplant with black bean sauce, and chicken wings. Both dishes came out HOT, right off of the stove, which we love. Pretty sizable portions for a lunch special that we appreciated. The chicken wings were perfectly flavored and crispy. The service was amazing. I wish I got their names. The man taking our order was so friendly and the chef in the back (who I think is the owner) was lovely. They let us sample their thai and green tea. Definitely coming back to order those as well. We can't wait to be back to try more items!! read more

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I have never experienced such disgusting and blatant disrespectful behavior from a business owner in my life. Two days before this incident, I ordered from Aroi Thai. The food itself was a little on the bland side and I did end up adding salt to some of the dishes I ordered, but the woman working there was kind and even allowed me to substitute peppers for broccoli with no issue or extra charge. The food wasn't amazing, but it was good enough and I truly did want to support a small business trying to make it in this economy. Three days later, I ended up ordering from them again when they were running a Buy One Get One Free promotion on Uber Eats. I placed a large order of five dishes and received five free, which was great promotion. I made the exact same substitution request as before, requesting to substitute peppers for broccoli. Two minutes after placing the order, I received a call from the owner, Constantine. From the very first sentence, the tone was immediately rude and aggressive and I was told they would not make the substitutions. I calmly explained that this had been done for me just two days earlier. I even offered to pay any up-charge because I truly did not care about a couple of dollars. The owner was shockingly hostile and proceeded to cut me off, spoke over me, and hung up on me mid sentence. I called back thinking the call was a disconnected. I politely said I was happy to pay whatever the difference was required. He raised his voice, refused to listen, and hung up on me again. I tried calling again multiple times, but was immediately sent to voicemail. There was no attempt to resolve anything. No basic courtesy. No professionalism. Just aggression. My husband then called on his phone to inquire about the order and they hung up on him as well. Instead of canceling the order, they changed the Uber pickup time to two hours. Two hours for a pickup order is absurd. Out of curiosity, I had a friend call and ask how long a pickup order would take and to no surprise, she was told a pickup order could be ready in fifteen minutes...The pettiness and immaturity of manipulating the pickup time was completely obvious. When my husband called again from another phone simply to ask why they kept hanging up on us, as paying customers, Constantine then proceeded to tell him to "shut the f*** up" and started yelling at him. Screaming at customers over a vegetable substitution is beyond ridiculous, embarrassing and petty. At that point I was genuinely concerned about the safety of our food and how it would be handled, so I immediately contacted Uber Eats to cancel. After my husband left a negative review, they responded and tried to claim we were attempting to exploit them for free food. That accusation is insulting and untrue. I offered to pay the up-charge on multiple occasions. They also claimed they spent several minutes explaining things over the phone. The call logs show it lasted two minutes (not "several") and I got screenshots to prove it. The dishonesty on top of the aggression is what makes this situation even worse. If you cannot handle your own advertised promotion and speaking to customers with basic respect, without lashing out, yelling and swearing, you should not be running a business. The level of hostility and dishonesty from the owner was appalling. My five year old child has better manners. My biggest piece of advice is to please AVOID this place if you value being treated like an actual human being! read more

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I recently visited ROSS in Van Nuys and was looking for authentic Thai Food in the area. I came across to AROI THAI, which had great reviews, so I decided to stop by. I ordered the Thai Basil with Beef Tenderloin and extra fried egg, along with the Orange Chicken Rice Pot for my kids. A friendly man--possibly the owner--helped me with my order, and the service was excellent. The first bite of the Thai Basil dish instantly reminded me of the Authentic Thai flavors from my home in Thailand, where I was born. My children absolutely loved the Orange Chicken as well. The owner also offered us a sample of Thai Green Tea, which was incredibly delicious! The atmosphere was really cool, with lots of food and drink options to choose in this food court. I definitely plan to come back and try more dishes next time. read more

Aroi Thai - Orange chicken is a must - Thai Near Me - Panorama City, California

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Food is just ok. Their customer service sucks. Husband and wife owned and they are not nice....

The owner of this place treats people with such disrespect. Do not waste your time. Anyone who yells at woman shouldn't be in business. Edit to add: Just to be clear there was a simple request made to switch bell peppers to broccoli. Our friend offered to pay the difference and explained this was offered this week when she was in the premises. The owner said "that was special" and hung up the phone. Our friends both called back (husband and wife) to which the owner told our friend to "Shut the F up". Maybe you should learn how to deal with your customers with some respect before you claim that you "deserve respect". Yelling at a woman, slamming down the phone and yelling expletives is disgusting customer service. Seem like we aren't the only ones you treat this way.. read more

Stumbled cross this place while waiting for my matcha. My friend and I were reading the menu and the tom yum fried rice caught our eye. As a Thai person i hadn't see this item on the menu and my usual go-to Thai spots so we said why not. We ordered it, and the person who took out order even included 2 gyozas and some candy. Sweetest person, she took the time to answer any questions we had. The fried rice ended up being delicious. We want to come back and try other items soon. read more

Their service was welcoming and friendly. I will say my review is not based on that. Although I was craving a seafood soup it was not flavorful it tasted like boiled water. Not to mention I ordered it mild. I found 2 long strands of hair found inside the fish, although I couldn't tell the chef because I took it to go and ate it at home, I couldn't drive another 25 mins to ask for a refund back. I've had seafood soup before but this wasn't as delicious as I expected. :/ read more

Aroi Thai - Thai Near Me - Panorama City, California

5-Star From the moment I stepped into Aroi Thai, I knew I was in for something special. Every dish we ordered was a masterpiece. The Pad Thai was perfectly balanced with just the right amount of sweetness and tang, while the Green Curry had a rich, creamy texture with a delightful kick of spice. The Tom Yum soup was bursting with flavor--zesty, fragrant, and incredibly satisfying. What really set this place apart was the attention to detail and the quality of ingredients. Everything tasted fresh and made with love. The staff was incredibly friendly and attentive, making sure we had everything we needed without being intrusive. Whether you're a longtime Thai food lover or trying it for the first time, Aroi Thai is an absolute must-visit. I can't wait to come back and try more of the menu. Don't forget take to go their Signature Thai Tea or Thai Green Tea! Highly recommend to try! 5***** read more

We discovered this amazing food court last week. Today's star of the show was Aroi Thai. Her lovely food stall is just big enough to give you good vibes! Our chef was kind and generous. She let us know that order would be ready shortly upon arrival. That gave us a chance to walk around and see all of the amazing other small businesses. Once we received our order of chicken pad thai, fresh veggie spring rolls, thai tea and yellow chicken curry, she also offered us samples of her Thai green tea. We plan to come back soon. The food was delicious and it feels so good to support these local food stands. Next time, we'll park in the lot since street parking was not very available in the evening. The place is hard to find at first, but now, it can't be missed. read more

Service was great, efficient and very friendly. The open space allows for you to see in the kitchen and it was very clean and organized. The food is made fresh upon ordering. Overall great quality and great taste. I got the chicken pad Thai very spicy and it was so good, will have it again. read more

Aroi Thai - Pad Thai - Thai Near Me - Panorama City, California

Amazing experience. I ordered a beef/chicken/shrimp plate with noodles and veggies. Everything was cooked to perfection. I am not really into Thai food but this plate blew me away. It included 2 home made gyozas and a zesty sauce. Fresh, well seasoned and very tasty. The price of $15 was great too. Btw the Chef is from Thailand so she knows everything first hand. Very friendly owners and fast service. A hidden gem inside the glass monstrosity. Highly recommended read more

Aroi Thai - Thai Near Me - Panorama City, California

I love their pad see ew! Their Thai tea and green tea are also very good! The food comes out quick too. read more

Aroi Thai - Thai Tea - Thai Near Me - Panorama City, California

Thought I'd give this place a try after reading all the good reviews. Tried the orange chicken with rice, too much breading on the chicken and over sauced, had a hard time actually finding chicken. Maybe their other dishes are better, I should have gotten their garlic chicken as it comes with no breading, lesson learned! read more

Just had the grilled chicken bowl via DoorDash. It was so bland and flavorless. No love was put into this food, the ingredients barely passable as food. Chicken hard and chewy with no flavor. Dont you guys use sauce or anything???For 30$ all in I feel totally ripped off. read more

A small but very cozy Thai spot it feels truly authentic, like being in Thailand. The Pad Thai is amazing: perfectly balanced flavor and super fresh ingredients. The Thai tea is sweet, creamy, and delicious. Friendly service and fair prices. A real hidden gem for Thai food lovers! read more

Aroi Thai - Pad Thai - Thai Near Me - Panorama City, California

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The food was absolutely delicious! Everything was fresh, flavorful, and beautifully served. I'll definitely come back again highly recommend this place! read more

Aroi Thai - Tom Yum - Soup - Thai Near Me - Panorama City, California

I absolutely love the eggplant with black bean sauce and the customer service is great!

Love this Thai place!! It's in a little food hall building with a few other vendors but this and the teashop are my go to. I highly recommend the yellow curry and you can always change the spice levels. And their Thai tea is not too overpoweringly sweet. Great customer service aswell. Parking is just a bit tricky so going for just takeout works best imo. read more

This place is so good the food is awesome and the service is awesome I also love the Thai tea

It was mine and my friends first time here we got the the pad Thai lunch special. It was delicious we devoured it in 10 minutes. The dumplings were crunchy and tasty! I definitely recommend coming here the service was amazing as well! read more

Aroi Thai - Pad Thai - Thai Near Me - Panorama City, California

This might be one of the best Thai places in Los Angeles. We ordered the chicken pad Thai and yellow curry and they were both absolutely amazing. We ordered mild heat because we're not Thai and don't have death wishes, but I'm sure it would be great because even the mild comes with a good slow burn. Also some great tea's, had a Thai iced tea and a sample of the Thai green tea, both simply delicious. Will definitely be making this a go to, great service and a very friendly lady with a talent for cooking. read more

konstantina: i complained about: 1. the leaky plastic container with a slit. 2. the dry, stuck together noodles and leathery chicken with zero flavor because all the sauce was gone. 3. the hard, dry and no taste dumplings. your customer service response was to attack me, blame me and punish me for complaining. when i pointed out your bad customer service policy, instead of admitting your many errors, you went all narcissist and doubled down, proving that it's a mistake to patronize your place. you are doing worse instead of better. read more

Just came here for the first time; the customer service was great! The food was amazing and tasted great! Definitely coming back here again. Super clean and nice ambiance ! (: read more

Aroi Thai - Thai Near Me - Panorama City, California

Great service ! They are very kind here. I ordered a thai tea and a chicken pop rice bowl. Very affordable prices as well. The food was very good. Would definitely recommend (: Thank you ! read more

Aroi Thai - Thai Near Me - Panorama City, California

First time trying this spot, I went on 7/03/2025. Staff was very friendly and helpful when I was not sure on what to order. I had the beef pad see ew and a matcha milk tea. The pad see ew was fresh and had a nice spicy flavor to it (you are able to choose how spicy you want it). I will say the noodles were a bit overcooked for my liking. The milk tea was delicious (I was able to sample both flavors and they are both really tasty). They have lunch specials, which is nice. Overall, a positive experience. read more

Aroi Thai - Beef pad see ew with gyoza and a matcha milk tea. - Thai Near Me - Panorama City, California

Food is really good here Tina is very nice and a great cook .

Their peanut "sauce" is literally just crunchy peanut butter and they are way overpriced and the owners leave confrontational replies when you're honest about your experience I'd rate them 0 stars if possible I'd recommend ANY other place in that food court read more

I just came back to leave another review because I really want this place to succeed ! I've been craving this spot since the last time I had it about a week ago. Some people just deserve endless support and this spot is one of them. Definitely my wife and I new go to Thai spot read more

I visited this area and was looking for a drink. I saw that this place had a promotion--buy one, get one free--so I decided to order a Thai Green Tea for pickup. When I picked up my order, the owner was so nice and even gave me free whipped cream. This is a Thai restaurant, but they also have drinks. It would be great to order food and drinks together next time. The environment is cool--it's like a food court with many restaurants and lots of delicious food. Great vibe! read more

Aroi Thai - Thai Green Tea with Whip Cream - Thai Near Me - Panorama City, California

Had a great experience at this Thai food place recently. As an athlete, I really appreciate meals that are both satisfying and clean--and this hit the mark. The food was super fresh, packed with flavor, and felt clean and nourishing without being heavy. Service was friendly and the vibe was relaxed. Definitely going back. read more

Aroi Thai - Entrance sign. - Thai Near Me - Panorama City, California

Our first time coming here! very welcoming and friendly. Food is delicous! Will be returning back soon!

My bf and I went for the first time 10/10 lady was super nice. The food was amazing got the pop chicken bowl with spicy mayo so good and the green Thai tea was so good will come back read more

The food is pretty gross to be honest. My boyfriend and I just ordered today, 90% of the food went right back into the trash. The green curry is spicy water and unusually green for show, DO not order. The pad Thai, doesn't taste like the American nor the authentic version and the shrimps are not deveined; at least my dog ate the shrimp. The sweet sticky rice is only subtly sweet. You will need to add sugar to taste. The Thai tea boba, is cold milk and flavorless. read more

First of all customer service is everything and the owners of this restaurant are really nice and personable so thats a plus. Every single item I have had here has been 100% delicious. My girlfriend is vegan and they have quite a few options for her and she loves all their vegan dishes. The Thai basil chicken is incredible, Thai tea and green tea are the best ive had at any Thai restaurant. I just tried a new drink they have which was very interesting. It's called "Longan" which is like a sweet tea (not too sweet) and I couldn't describe the flavor but it kind of tastes like lychee. They have really good fried rice but best of all are the CRAB RANGOONS!! delicious. Honestly just go try their food. Best Thai food spot I've tried throughout Los Angeles! read more

Food is fresh and tastes good!!! Staff are nice and place is clean! Will definitely recommend this place to my friends! D