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    Aroi Thai

    4.1 (49 reviews)

    Order Aroi Thai Takeout or Delivery

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    AROI THAI ATMOSPHERE

    What's the vibe?
    Happy hour specials
    Good for groups
    Dogs allowed
    Outdoor seating

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    This is me trying to call back, after repeatedly being sent to voicemail

    I have never experienced such disgusting and blatant disrespectful behavior from a business owner in my life. Two days before this incident, I ordered from Aroi Thai. The food itself was a little on the bland side and I did end up adding salt to some of the dishes I ordered, but the woman working there was kind and even allowed me to substitute peppers for broccoli with no issue or extra charge. The food wasn't amazing, but it was good enough and I truly did want to support a small business trying to make it in this economy. Three days later, I ended up ordering from them again when they were running a Buy One Get One Free promotion on Uber Eats. I placed a large order of five dishes and received five free, which was great promotion. I made the exact same substitution request as before, requesting to substitute peppers for broccoli. Two minutes after placing the order, I received a call from the owner, Constantine. From the very first sentence, the tone was immediately rude and aggressive and I was told they would not make the substitutions. I calmly explained that this had been done for me just two days earlier. I even offered to pay any up-charge because I truly did not care about a couple of dollars. The owner was shockingly hostile and proceeded to cut me off, spoke over me, and hung up on me mid sentence. I called back thinking the call was a disconnected. I politely said I was happy to pay whatever the difference was required. He raised his voice, refused to listen, and hung up on me again. I tried calling again multiple times, but was immediately sent to voicemail. There was no attempt to resolve anything. No basic courtesy. No professionalism. Just aggression. My husband then called on his phone to inquire about the order and they hung up on him as well. Instead of canceling the order, they changed the Uber pickup time to two hours. Two hours for a pickup order is absurd. Out of curiosity, I had a friend call and ask how long a pickup order would take and to no surprise, she was told a pickup order could be ready in fifteen minutes...The pettiness and immaturity of manipulating the pickup time was completely obvious. When my husband called again from another phone simply to ask why they kept hanging up on us, as paying customers, Constantine then proceeded to tell him to "shut the f*** up" and started yelling at him. Screaming at customers over a vegetable substitution is beyond ridiculous, embarrassing and petty. At that point I was genuinely concerned about the safety of our food and how it would be handled, so I immediately contacted Uber Eats to cancel. After my husband left a negative review, they responded and tried to claim we were attempting to exploit them for free food. That accusation is insulting and untrue. I offered to pay the up-charge on multiple occasions. They also claimed they spent several minutes explaining things over the phone. The call logs show it lasted two minutes (not "several") and I got screenshots to prove it. The dishonesty on top of the aggression is what makes this situation even worse. If you cannot handle your own advertised promotion and speaking to customers with basic respect, without lashing out, yelling and swearing, you should not be running a business. The level of hostility and dishonesty from the owner was appalling. My five year old child has better manners. My biggest piece of advice is to please AVOID this place if you value being treated like an actual human being!

    Orange chicken is a must
    Paula R.

    I recently visited ROSS in Van Nuys and was looking for authentic Thai Food in the area. I came across to AROI THAI, which had great reviews, so I decided to stop by. I ordered the Thai Basil with Beef Tenderloin and extra fried egg, along with the Orange Chicken Rice Pot for my kids. A friendly man--possibly the owner--helped me with my order, and the service was excellent. The first bite of the Thai Basil dish instantly reminded me of the Authentic Thai flavors from my home in Thailand, where I was born. My children absolutely loved the Orange Chicken as well. The owner also offered us a sample of Thai Green Tea, which was incredibly delicious! The atmosphere was really cool, with lots of food and drink options to choose in this food court. I definitely plan to come back and try more dishes next time.

    Tom Yum - Soup and Pad Thai

    Food is so good over here and they cook it fast. nice service! 10/10 for sure coming back

    Isabella M.

    Their service was welcoming and friendly. I will say my review is not based on that. Although I was craving a seafood soup it was not flavorful it tasted like boiled water. Not to mention I ordered it mild. I found 2 long strands of hair found inside the fish, although I couldn't tell the chef because I took it to go and ate it at home, I couldn't drive another 25 mins to ask for a refund back. I've had seafood soup before but this wasn't as delicious as I expected. :/

    Pad Thai

    Service was great, efficient and very friendly. The open space allows for you to see in the kitchen and it was very clean and organized. The food is made fresh upon ordering. Overall great quality and great taste. I got the chicken pad Thai very spicy and it was so good, will have it again.

    Dan L.

    Amazing experience. I ordered a beef/chicken/shrimp plate with noodles and veggies. Everything was cooked to perfection. I am not really into Thai food but this plate blew me away. It included 2 home made gyozas and a zesty sauce. Fresh, well seasoned and very tasty. The price of $15 was great too. Btw the Chef is from Thailand so she knows everything first hand. Very friendly owners and fast service. A hidden gem inside the glass monstrosity. Highly recommended

    Thai Tea
    Reina D.

    I love their pad see ew! Their Thai tea and green tea are also very good! The food comes out quick too.

    Pad Thai

    A small but very cozy Thai spot it feels truly authentic, like being in Thailand. The Pad Thai is amazing: perfectly balanced flavor and super fresh ingredients. The Thai tea is sweet, creamy, and delicious. Friendly service and fair prices. A real hidden gem for Thai food lovers!

    Tom Yum - Soup

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    1 year ago

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    9 months ago

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    7 months ago

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    8 months ago

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    10 months ago

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    1 year ago

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    8 months ago

    Food is just ok. Their customer service sucks. Husband and wife owned and they are not nice....

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    9 months ago

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    2 years ago

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    1 year ago

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    8 months ago

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    1 year ago

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    8 months ago

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    1 year ago

    I absolutely love the eggplant with black bean sauce and the customer service is great!

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    6 months ago

    Food was really good; Male co-owner was rude. I stopped going there before they closed because of him. Kinda sad.

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    1 year ago

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    10 months ago

    This place is so good the food is awesome and the service is awesome I also love the Thai tea

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    1 year ago

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    1 year ago

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    10 months ago

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    10 months ago

    Food is really good here Tina is very nice and a great cook .

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    1 year ago

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    10 months ago

    FIREEEEEEE - So Good I want em to cater my wedding -- and I'm not even in love! Great service. Fast and convenient

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    1 year ago

    Our first time coming here! very welcoming and friendly. Food is delicous! Will be returning back soon!

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    Amazing Siam Thai restaurant

    4.7(95 reviews)
    6.3 mi•Tarzana
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    Amazing Siam is well, amazing! It is an exceptional restaurant with a cozy ambiance for a leisurely…read morelunch or dinner. I highly recommend this place. The food quality is artisanal and delectable and they are beautifully presented. My family always order the Pad See Ew, Green Curry, Crying Tiger, and Thai Iced Tea. The Pad See Ew and Green Curry are always good while the Crying Tiger is always a standout. Love the Thai iced tea, too! I suggest you order the Thai iced tea to go with the food at the same time or you might swill the drink until there is nothing left. Service was excellent. The staff exuded emotions of joy. If you see them smile then you smile back which equates to happiness. Food also comes out fast which is great especially when you are hungry. I like the interior. The lighting and mix of colors feel completely deliberate, structured and cozy. Honestly, environment can decide the mood. Price is reasonable for the experience you receive. The quality of food, the cleanliness, and the satisfactory service are all worth the price. Here is snapshot of my review: * Food Quality - Exceptional * Service - Exceptional * Ambiance - Good * Cleanliness - Exceptional * Price - Good Final Review: 5 Stars

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    I attended an elite event here a few months back. Well they got me back. I loved it then and I…read moreloved it even more the second time. I brought two more people with me and everyone said they will come back again and again. I got the same thing. The Kao Noodle soup with chicken. We dined in and I didn't finish it all. Which was great because I was able to take it home. Then after I finished it. I kept the broth and grilled my own chicken and added it to it. Just a fabulous dish. We also had the chicken pad Thai and a vegan noodle dish. Excellent levels of spice. Excellent service from the staff. I just love this place and honestly I'm not a curry noodle fan, at least I wasn't.

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    Waiting area has some nice and cozy seatings

    Dek Sen's By Rustic Spoon - Kao Soi Noodle Soup with chicken

    Kao Soi Noodle Soup with chicken

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