I had a very pleasant experience with SS office in Worcester…read more I actually had two appointments set up for the same day, one for a new card because my card had in correct name and one to sign up for Medicare. I had to go home and get my marriage certificate from my 1st appt but was able to complete both tasks when I arrived for my 2nd appt with Ms. Lebron who was very helpful, pleasant and experienced. I wish I had the name of the first rep who helped me with my card because she also was very helpful.

1st I want to aknowledge that I am fully aware that writing this review does absolutely nothing…read morebecause they don;t care at all . No one cares that they are rude and unhelpful. I received a call from someone there because someone retrieving my records realized i had three names. My maiden, Married, Divorced and then remarried they couldnt figure out that the three names were the same person. So this person made me an appointment and told me to make sure to tell them I DO need to provide them with divorce , marriage and my ID . I had recent surgery and I was not able to go to my appointment. after calling to reschedule and waiting 45 min to get a person she said Social security office can you hold. and then continued to put me on hold but it hung up. Went through this twice . finally got someone to reschedule who told me I don't need an appointment and I had to argue with him to just get an appointment. So I go there WITH an appointment still waited 45 min. My mother was with me who wanted to ask them questions because she has been trying to make an account and we have not been able to make one no matter what we did. So SS gave my mother a phone number to call. So you cant get a person with that number she gave me it just tells you what to do which we did all that but needed help. Nope they are useless there . Prior We put her phone number and all the needed info but when it came to verify it said they couldn't match the number . ok I put all the information in correctly but it couldn't match. Tried to make the appt to go to post office to verify identity but kept saying they couldn't find the information . even though mind you it had already sent 2 texts to her phone. I called to see if someone there could help. waited 30 min before someone finally picked up and he kept telling me to " follow the directions online" i kept saying that's why I'm calling because its not working and going in circles on line. HE HUNG UP ON ME. I called a second time to make appointment for her to go down there because doing online over and over and trying to make account was just a circle of frustration . and HE answered again i asked to make appointment and he said she don't need appointment and to FOLLOW DIRECTIONS online I tried to explain that its not working its a big circle not able to do it. and he very rudely said you just have to go online and follow the directions and HUNG UP ON MY AGAIN. Seriously? my elderly mother is trying to just make an online account and I ended up getting hung up on. So I called back to get his name because he needs to be reported, and sure enough he answered again and i asked for his name and HE HUNG UP ON ME AGAIN. this person needs to be reported but who would I call that would actually give a shit???? Needless to say my mother will be trucking down there tomrw to sit there for an hour for them to not help her. and she wont be getting an online account because I know they wont be able to help her with this but she is so frustrated she said she will just go down there. This place is a total total shit show . I understand they are busy. I don't care I worked in an ER for almost 20 years I know what its like to have a busy busy shift and I was NEVER rude to ANYONE in all the years working there I wouldn't go out of my way to help someone who was yelling at me or whatever but never would I be rude . I also worked in a medical call center so delt with rude people daily and still I was NEVER EVER rude to ANYONE. He needs to find another job this one is not for him. This whole place needs a class on customer service. Except the security at the door. They were nice as hell

I just wanted to thank PO . Berthel for helping me in an extremely stressful situation today on a…read moreSunday in reporting my lost property . You were so kind , professional , and helpful . Even when the man returned all my credit cards and social security you ran outside to make sure I was okay and that all was good . You have given me hope that good humans and help exists . Thank you for making my bad Sunday turn into a good Sunday . And thanks to all police officers in This area (I'm from CA and CT ) :) truly seem like a great police department after my experience today .

We (a large group of neighbors) have been calling the department all night about a massive party in…read moreour neighborhood. People running through the streets screaming, someone on a megaphone yelling for hours, music blaring, a huge light show that it shining into all of our windows. So far they have sent two cars that have driven by and done nothing. I called back and asked why the officers did nothing and the dispatcher became violent, saying "music isn't important. Stop calling us". This is a neighborhood filled with retired first responders. The current ones clearly have no respect for the ones who paved the way for them. My question is, why am I forced to pay these IDIOTS salaries via my taxes when they don't even do their JOB, which is to respond and cater to the public. Hence, "public servant". If you don't like your job, QUIT. Losers!

Wow! The main Worcester Public Library is amazing! It is large, open and airy-just lovely! The…read morestaff is welcoming and informative. Everything you would want in a library is available: books, study areas, sitting spaces, computers, internet access, and more importantly, an on-staff social worker. This is such a wonderful addition and should be available in more urban libraries. Kudos!

Worcester Public Library has a Program Called The Talking Book Library for the vision impaired. The…read moreStaff are knowledgeable, friendly, and always willing to help navigate the confusing resources needed or just to order an audio book. They have started to show audio descriptive movies (helps to narrate any action that is missed during the movie). Admission was free , in an air conditioned room . The Movies are shown at the Worcester Public Library in the Banx Room at 2:00 . The up coming schedule is: Tuesday July 15 The Book Club Movie Tuesday August 12 Going In Style I would really recommend taking in a movie and helping to keep this program going it is very important to share with the community some joy and safety. If You have any questions regarding this or any of there services : Talking Book Services Worcester Public Library Worcester, MA 508-799-1655

Worst registry to go ! I have never seen such unprofessionalism take place all in one place in my…read morelife . There is no customer service to be found so rude even to my 17 year old son. Go to the Southbridge location or Leominster but not Worcester are they seriously paid to be unkind to everyone that walks in the front door! Changes need to take place. Please and thank you! I would give 0 stars

Needed to get a new registration and plates, which must be done in person. This was my first visit…read moreto this new location, which is in an old strip mall. They took over some defunct retail space, which is a good idea, as it offered a lot of space and plenty of parking. They opened a few minutes early, and I found myself in a line of about 20 people, the gentlemen in front of me lamented that their website advertises Senior hours on Wednesday at 9am to 10am, but this didn't seem to be enforced. I'd say about 75% of the people looked like seniors. The line moved quickly, within 5 minutes I was given a number and told to have a seat. There is an abundance of seating, the space looked neat and clean. They have large flat panel screens and a clear announcement of each queue number that is called. About 30 minutes later my number was called. The woman who assisted me was polite, professional and knowledgeable. Five minutes later, I walked out with a new registration and plates. Overall, a pretty good experience!

I visited this station for it's historical significance. Although not the original station (built…read morein 1875 ) in town, this building was completed in 1911 for the Boston & Albany Railroad. At it's peak, 140 trains were making there way through this station, daily. Over the years it has served a variety of railroads and switched hands multiple times. As routes were moved away from Worcester, ridership decreased and in 1972 Amtrak boarded up the building and began to use a much smaller brick building nearby as it's station. By 1992 a group of locals began efforts to rehab the old station to it's original beauty. After several years of effort and planning, during which the building was purchased by the Commonwealth of MA, the building finally began restoration and in 2000 the building reopened to railway passengers. A small part of the station is set aside for rail passengers. Here you'll find a map of commuter rails and a MBTA ticket kiosk. There is no Amtrak customer service available here. You can purchase Amtrak tickets originating at this station through their web site. There is a small waiting area, a Worcester public library book vending machine, a police substation and a QR code that will link you to a walking tour of the Blackstone canal area. There is an elevator up to the platform level and ramps down to the bus level. Three vending machines are available for snacks and beverages. Public restrooms are older but clean enough as public restrooms go. The main part of the building is a beautiful vaulted hall that can be rented out for private events. This area is closed off during event and open to the public when not in use. There are also two dining areas off this main hall and a parking garage next door. The official website has information about renting the event space. Another example of the beautiful historic architecture you will find in this historic city.

I have been going by this train depot my entire life ...like 100's of thousands of times. I lived…read moreright up the street for a few years in my childhood and most of my life it was boarded up and in disrepair. About 20 years ago they decided to remodel it and spent millions of dollars to renovate it and bring it back to its glory. Every time we would drive by I wondered what it looked like inside and think that I needed to check it out someday. So a few days ago as we drove by my husband said "do you want to stop and check out Union Station?" YES!!!! There is a parking garage directly behind it with easy access into the station. The station is HUGE (well, not as big as the NYC!) and we walked throughout checking everything out. The station was pretty quiet on a Saturday afternoon and everything was closed (restaurants, coffee shop, police station etc), there was just a handful of people either waiting on a train or bus. The architecture was absolutely beautiful as most buildings built in this era were. I have no idea how well the ticketing and schedules work, but it is definitely a beautiful building worth checking out.

The Court is a disaster. The Judges are rude and don't even bother to hide their biases. Most…read moreclerks are good, but there are a few that have a huge ego and are not very competent. It takes forever to get anything done and time is wasted on trivial things. Some retirements from Judges that are clearly not fit to be there should happen to improve this poor excuse of a court.

Place is a joke, telling you you have to take a day off of work for something that isnt even worth…read moreyour time. Hilarious. My time and yours is worth more than that. Just ignore them and they will go away. There are better states to live anyways.

Much nicer then their former location, around the corner on June St. The have a little retail store…read moreinside to the right as you walk to the rear of the building to the counter. Parking is easy and I was able to take care of my business quickly and painlessly.

Was in on Saturday afternoon. Forgot my debit card but had it registered on my phone. The guy…read morebehind the counter told me there was no way possible to manually enter my card- which is a complete lie. Also told me i only needed two stamps for my letter i was sending... went to another post office and it needed 7! This guy was rude and lacked customer service skills.

Many family members are buried here, never had any issues. Most recently my Mom passed in Aug…read more There was a miscommunication and once brought to their attention, they took full responsibility and not only rectified but went above and beyond. This is a family run business and they genuinely care about your feelings.

The staff at Worcester County Memorial Park were compassionate and understanding during a very…read moredifficult time. The grounds are beautiful and serene. It feels good knowing our loved ones truly rest in peace.