We came there on 02/09/25, Only two workers and a huge line, USPS needs to have more Staff.read more

Would never recommend this post to anyone. The worker plus supervisor on 01.17.26 in the morning…read morewas extremely rude. I wanted to scan my packages which I do daily at my own post office and they would not allow me and the supervisor said go back where you come from then. The rudest customer service I EVER experienced. I went to the main office and they allowed me to scan my own package and they indicated they need updated training and better customer service.

Customer service is always friendly, fast, and knowledgeable. No complaints with the system they…read morehave in place. Parking is ample, and the place is easy to find.

I went on a Friday. It was the last business day of the month. I booked a 4:30 appointment for an…read moreID service and got there at 4:20. I did not have to wait long after my appointment time to be seen, because if I had my anxiety would have been through the roof, which means I was probably seen somewhat near my appointed time. I had all my forms complete and documents organized the night before which made the window interaction go very smoothly. There was ample seating, albeit not very comfortable, but at least I was able to sit down. Everything, machine wise, behind the counter was functional so there was no delay. Scan the code when you enter so that you can check in, and then what for your appointment.

The Division of Motor Vehicles in Lorton, Virginia was excellent today. It was well staffed,…read moreefficient and with very friendly employees. My husband was there to obtain a REAL ID. We were turned away from the Woodbridge office after an extended wait time a few weeks earlier. They were insistent my husband have his social security card, even though the letter states it is not required. We provided the same information today and were in and out of DMV within 15 minutes. High praise to the management and employees of this facility for providing us with a pleasant experience. DMV normally only gets negative feedback. Sandra

The staff at this library are pleasant and helpful. Julia Rader was nice and she provided the best…read morecustomer service. I signed up for a library card. I plan to come back to this library. I hope all staff members would model their customer service style from Julia.

I am cheap, that being said where else could I find books, both physical and digital, DVDs and…read moredigital music for free? Clean establishment, helpful staff and lots of items on hand and even more that are accessible by making a request.

When I walked into the doors of the library to sign up for a new library card, I was very surprised…read moreby how small it was inside. Despite its size, it was packed with moms and their little ones for a story time morning. It was easy to sign up for a card with my license. After my information was in the system, I received my card, a magazine that talked about upcoming library events, and an insert that described how to access digital content. They let me know that all library patrons will have to show proof of residency every five years in order for a card renewal. I also learned about the fee structure for any fines. Luckily, they have a system set up to email and/or text you with reminders, should you want them. Since this particular branch is so small and seems to cater to little ones and their parents, I would probably go to another PW location if I needed to do research or was looking for a variety of academic texts. However, I do appreciate the nice service when signing up for a card and learning more about the PW library system.

This location needs a serious update. It's basically a quick stop to pick up books. Very little…read moreselection and services (no place to relax or for children). If I really want to browse and check out books I go to Chinn which is larger. It would probably be more beneficial to close this location and build a larger more state-of-the-art library in Dale City. Psst -- Prince William take a look at the Germantown, MD new library -- gorgeous~!