The selection was great. Prices awesome. Heard great reviews on orders being handled in a timely…read moremanner. Good to hear customer service at this company is top notch. Thank you to awesome employees.

I would not recommend! I've ordered from them once before & had no issue, how this time around I've…read moretried placing 2 orders & both were canceled after 4 hours. First order I was told they were "out of stock" by the rep, which by the way took HOURS to get ahold of! She didn't even give me the chance to give my order number before she immediately said they're out of stock, so whatever. I tried to order different pairs this time, 4h later -- canceled. Again. You cannot get ahold of their customer service unless you're willing to wait hours, and when you do, they're completely useless. I will not be trying to purchase from them again, I'd recommend finding a different shoe company. This company is awful.

Stop by every year on a fishing trip. Great selection of hats and t-shirts. Lots of shoes and stuff…read moreto look at. Reasonable prices too. Really like this store. Staff is super friendly and offer military discount.

I love this store. They have excellent quality items & good sales. For a smaller store they have a…read moregreat selection of Shoes, jackets & sporting apparel. We stop in when we are in town to purchase an item. It's a tradition for us now. In a world of Amazon shopping, I love supporting a local, small town business!

Great prices and helpful staff. I love shopping at DSW! Android pay made it even faster today…read more Their selection changes often, so it's worth a visit regularly. Their clearance is amazing and conveniently organized by size.

My favorite store for shoes. Lots of good deals in the clearance section.. my last 3 Nike's I got…read morethere for about $30 each and they retailer $80+ so super happy about that.

We have been to several Mast General Stores in various locations and knew the original store was…read morelocated on our weekend travels. We like Mast and always enjoy the products and atmosphere. We drove on our road trip to Johnson City, Tennessee from our home near Winston-Salem. It was getting late so we noted the location and decided to stop on our return trip home when we anticipated we would have more time. We arrived in the early afternoon of the Thanksgiving holiday weekend and after following the line of cars to the back parking lot, we were amazed to see how many people were there! The small front parking area was full and the much larger rear parking lot was almost full. We did not think it was possible that everyone was visiting the general store, partly because it looks much smaller from the outside. As we walked toward the rear porch entrance, there was a Boy Scout Troop making kettle corn with a large kettle, butter, sugar, salt and corn and stirring it with a big paddle. It smelled delicious and we knew we needed to buy some on our way back to the car. After entering the building, we could see the entire parking lot contained all those people inside the general store, it was very busy but it appeared they had an adequate amount of employees. Mast features outdoor gear, home decor, knives, shoes, clothing, gift related items and food. They also have a large barrel candy area. We picked up a few things we felt we could not live without. On our way out, we purchased a bag of the kettle corn from the Boy Scouts and enjoyed munching on it while also supporting a good cause. It was so delicious with the combination of butter and sugar. A definite treat that we hadn't eaten in a long time. The original store is a must stop if you are driving through the area. We also recommend stopping at any of their other locations as well. They have many items you may not find elsewhere.

When in this area, you "just gotta" stop here and wander through. My wife ended up with $24.99 Teva…read moreflip flops, well made, supportive, and cushioned with the toe/foot strap a geometric pattern, so yes we bought them. Away from that small shoe building, half each for men and women, we went to the main building a seemingly turn of the century wooden floored building where there is a candy section and, yes, I bought some old time candy, which was $5.99 a pound as I recall. Lots of old time kitchen utensils, ceramic cookware, kid's toys, hunting and outdoor wear. Then to the main hiking and hiking shoes for men where they had some which were 25% off. Jim, a clerk, came up as I was looking around and politely asked if he could help me find something in the Keen shoes I was poking through. Told that I was looking for an 11 1/2 size, but there were no half sizes. As sometimes shoes can run a bit large he asked if I wanted to try on an 11 and he would go look for an 11 1/2 if the 11 would not fit. I had just determined that the 11 wasn't for me, and Jim came back. Now you know how I came to purchase my Keen Targee IV WP MEN, size 11.5 at 25% off. Checking us out was another friendly, chatty and efficient employee (as all of their folks are) named Rhonda. Like I said, you "just gotta" visit, and maybe spend a few bucks. We did!

Great, low pressure shoe store. Kind of like walking off of Main Street in Mayberry, NC and…read moregetting some real friendly service and honest to goodness help. Great store to go to and a pretty decent selection of shoes as well.

My family has had property in the area for more than three decades and for all those years we got a…read morevariety of shoes at the Friendly Shoe Store. Now I take my two children and wife there too. Tap shoes for baby girl, hiking shoes for my son. Great selection, fantastic prices - probably West Jefferson's best kept secret. We love shopping there rather than visit chain stores and we go back every time we are in town.

Today around 6 I stopped by Beaty's as I always do on Fridays to find some perfect shoes. Today I…read morewas trying to find some for an upcoming vacation. I found a pair I really loved, but was confused about the European sizes. My phone was dead so I ask the associates working, "Kendall and Monica" if they would be so kind to search their phone for me so I could find out if I was purchasing the correct size or what size I may need! They were so kind and willing to help me! I ended up purchasing 5 different pairs of shoes. I would have not been able to make my purchase without their help. I'm so grateful they went above and beyond with their willingness to help me! Thank you Beaty's for not only having an amazing show selection, but also for having employees that are willing to go the extra mile to ensure their customers are happy and able to find what they need! I highly recommend Beaty's for the price, shoe selection, and their wonderful employees such as "Monica and Kendall".

Love love love this shoe store. Pick up amazing deals here and lovely staff. I'd tell you the…read moreamazing prices I've paid for at this place but I hate to many people knowing about this gem, just kidding, it's a true treasure hunt place for shoes and a favorite place for out of town guests who always visit when in town.

Stopped in today just to check out this store which was located next to my actual destination. The…read morelady working the counter was very nice and helpful. I just took a quick walk through as I wasn't really there to shop. The selection of clothing was good and solid name brands. If I were in the market for outdoor work clothes this would be a great place to check out Great selection of boots!

Great selection of hiking shoes. I bought a pair of Merrill's there and I absolutely love them. The…read moreprice was competitive with Amazon and they came with a free pair of socks.

Tried to return a pair of shoes here today and they refused to take them back because they said…read morethey had looked like they had been worn. I only had the shoes on long enough to try them on and find out they didnt fit and they refused to return them for me. I use to work at a clothing store and if they looked bad I wouldnt have even tried to bring them back to them but there was nothing wrong with them.

My wife used to go here to buy SAS Shoes which are the most comfortable shoes on the planet (I wear…read morethem too, only them, and they are the only shoes that are so soft they require no breaking in at all). But the owner has told her (despite *his own employees* who told her that they were the best sellers in the store) that he is discontinuing all his SAS Shoes. This is a guy who obvious doesn't care about his customers. (He did say "Well, we can order anything you want." Duh, how do you know what you want if you can't try them in your store???) So we went last week down to Johnny's Shoe Store in Kingsport, where they not only have a nice selection of men's and women's SAS Shoes ON DISPLAY, but they also have really knowledgeable salespeople who can help steer you towards a good selection. We are both done at Southern Shoes. I would stay away if I were you. There are too many competitors that *actually seem to value the opinions of both their employees and their customers.*