Thanks to Liz for helping with my order. She was awesome and order was handled with ease. And thank…read moreyou to Randy for delivery. Most definitely do business with this store again. Leonor Aguirre

I bought a $75.00 thermostat from the location in Port Aransas and had in my car and was in the…read morearea of this particular ace hardware so I decided to take it in and get a credit. The dark haired women at the counter was the rudest person I have come across. I asked her if I could return it and get a store credit. She looked at the receipt I had and said "this is over a month old,a month and 2 days, and we don't take items from the mustang island store."Completely wrong they do she just wouldn't do it and told me to bad I can't take this back. So I said well can't I get a store credit I'll come back and get it here. NO SIR! I cannot help you. You took to long so it's yours have a good day I have other customers. Totally wrong and completely false. Never go back again. Home Depot, Walmart or Lowe's would have all done that with no question. So much for supporting local businesses!!!

Here me now, believe me later. Ace is the place with the Helpful Hardware Woman!…read moreStaffed with great ladies, I had to stop in for a tool. Long story short, the AAA guy that replaced my dead battery Monday didn't tighten the negative cable. I had a brief scare when after a great breakfast at Port Aransas Cafe,my truck didn't start . These ladies lead me straight to a tiny vice grip that was perfect. Mucho Gracias ladies

They have all your beach needs at arms reach! Not to mention the Shimbumi!!!!! BEST SUN SHADE…read moreEVER!!!! Pricey but worth every single penny!!!

Great selection of cabinet hardware! Very friendly and knowledgeable staff! I like to shop local…read more I WILL shop here again. If you have any cabinet hardware needs (handles, pulls, hinges, drawer slides, or tools for installation) they have it! The best part is they are significantly less expensive than the big box stores!

I was looking for high pressure hose fittings and they helped me find all three fittings that…read moreworked with my existing quick connect! Greeted when walking in and helped immediately.

Hardware, parts, irrigation, plumbing, lawnmowers, blowers, paint, cat and dog food, collars,…read morecages, oh my! One of the oldest Hardware stores in town and family owned since 1970. They repair all power equipment, lawnmowers, chainsaws... you name it. They also have a huge selection of dog food, cat food, and pet accessories, collars, etc... Also carry Purina Cow Feed, Oats, Corn, Everything Wildlife wise as well as deer feeders, protein feeders, quail feeders. Helpful friendly staff, and very knowledable about what they are selling.

dont purchase their upcharged items based on their so called excellent experience that you will…read morereceive from the parts and maintenance department, because you wont. As for any kind of customer service, this is non existent here. they will be buddy buddy with you especially on the high ticket items, but when things go wrong with the item thats where it ends. if you questions them on anything you'll get the good ol' it is what it is and or go else where next time if you dont like it. just speaking on behalf of my own experience with them.

I really wish I got the girls name but I got there at 8:30 and they treated me like it was 8 AM…read moreThey weren't in a hurry to just get me out of there. They took their time they help me find the blinds I needed and even offered to cut the ones that didn't fit. Employees were crawling all over the place. I had people asking me if they could help me left and right, which was so refreshing. We live in California and we bought vacation home out here. in California, you can't even find an employee We have to fetch our carts from the parking lot. Nobody would ever dream to offer to bring me one like this lady did. It's just unreal. We love it here so much.

Worst service and place in Corpus Christi tx Just purchased…read morea big 12 drawer cabinet plus over 300.00 on other materials and the cabinet would not lock and was damaged. The supervisor blew me off when I started to talk with him, he just mumbled we got it and kept walking. I waited with no reply and the register clerk finally let them know I was still waiting. A lady came by got my name walk off. I still know nothing and I am over an hour waiting. This is just one of many sad stories and not once did anyone say I'm sorry! Buyer be ware!!!

This Bridgeport on Southport Ave store has improved, Emilio, John, Roy, Courtney, Nadia, Jody,…read moreFlooring, Lawn & Garden, Lumber, Rental, Plumbing, Electrical and every department has turned this store around, keep up the good work. Better service means more customers. Please keep more staff working, so we can get help and buy more! I would like to see improvements in security, maybe hire off duty police/law enforcement. We even got a new store manager Lisa! Ps. make sure you follow up with complaints, this was a big issue in the past. Make it safe and clean and more people will shop here :)

Yesterday, I needed to place a large flooring order I arrived near 2. I had been there the…read more previous week and bought a few samples to show a customer. Customer chose and on this day I wanted to place the order. I go to the flooring department desk and wait, then i go to the pro desk area. There are 9 employees having a large time. One employee ask to help I said I need to place a large floor order. You need to go to flooring. Ok, but I've been there and no one is there. Well all of our computers are being used up here I'll call someone to meet you. First, none of the large time happening employees were standing in front of any of 10 computers actively doing any computing and no other customers were in front of me. I went back to flooring and sat down 20 minutes before I called the store from my cell phone to ask for help. Finally Desiree came up. She was able to make my shopping experience worse. I mis-pronounced her name and she was happy with a upside down smile to help me know that twice. But again all I need is flooring and they sell flooring right? Read this conversation Her: We don't have enough to complete your order. Me: Okay can we order? Her: it doesn't show up in the system. Me: but here is the pic of the bar code from right over there. Her: we only have 20 boxes Me: can I order online? Her: it's not in the system I doubt it. You can buy our 20 boxes, and go to the 2 other stores and pick up what they have to complete your order. Me: can I call the stores in advance and have it ready. Her: you can try but it's not in the system. Me: if it's not in the system why are you telling me the inventory of other stores? I have no idea what is true. Because i left with no flooring and will go to another store and ask my customer to choose from a different stores selection. I mean it's just another trip to a customers home and repeat the selections process and back to the order department. It will not be the floor dept of "d pot" Thanks Home Depot for showing me the correct pronunciation of "Desiree" only cost my company $350 in wages for lost time. READ MY REVIEW FOR THE LOWES experience. There is a big difference in training. This is alone set in place from the culture set in place from management.

This is such a great place to have in Rockport! They've got all your hardware needs. The store is…read morewell lit, clean, and well organized. I love that in a hardware store. I was impressed how clerks wander the aisles, ready to answer questions. When I asked where an item was, they didn't just point me towards the aisle, they put down the price gun, and walked me across the store to find what I was looking for. Their service is top notch. They have plenty of cashiers at the front, for a speedy checkout. Also, they have a friendly return policy, which was also appreciated! Parking is easy- this used to be a Wal-Mart. So there's plenty of places to park. I highly recommend coming here for your home improvement needs!

The service. ,1.) The men in the lawn area, are not so…read morefriendly. 2.).The girls upfront aren't so friendly. They seem like they don't want to bother. Specifically the older woman. Very piss poor attitude.Then there's a very tall girl. She watches every movement (as if we are stealing). 3.)

This is a very large building with massive amount of merchandise, however it's not overwhelming…read moredisplayed. I mean that you get a comfortable experience and don't feel as if merchandise is going to "leap into" your cart. Customer service is different sometimes as floor associates must be busy in the back with merchandise. Clerks are very friendly and knowledgeable.

Got a 20% off coupon via text but when I show up to get my $6 off the $35 purchase, they said "No,…read moreyou gotta fill out this card & you'll get points". Points for what? Sad because the employees are nice but you can tell the place is dying - you have to force open the patio doors to get to the garden area - they don't even have plants anymore, just brick & mulch. Next time I'm going to Lowes

We purchased an oven from Lowe's and scheduled delivery and installation. Unfortunately, the…read moreexperience has been one problem after another. Our original delivery did not happen because of a communication issue involving outdated contact information. We worked with Lowe's to correct everything and rescheduled for the next available date. We tried to be understanding and give Lowe's the benefit of the doubt. Then, the night before our rescheduled delivery, we received a late-night text from the installer saying he would not be able to make the appointment due to a vehicle issue. We were supposed to receive our oven the next morning, and we are now being told we have to wait another week for the next available appointment. What has been most frustrating is the lack of ownership from Lowe's. We have spent hours trying to get help and have repeatedly been passed around rather than having someone actually take responsibility for resolving the issue. I even contacted Customer Service and waited on hold for over 10 minutes before the call dropped. No one called back. When I called again, I was told they could not help me. When I asked who could assist with escalating the situation, the representative ended the call without providing any additional contact information or resolution. We understand that unexpected things happen. Installers have vehicle problems, and we are not unreasonable about that. What we are disappointed by is how Lowe's has handled the situation and the complete lack of effort to make things right. We have been loyal Lowe's customers, but after this experience, we are seriously questioning whether we would purchase another major appliance from the company. We are not looking for perfection. We are looking for accountability, communication, and some effort to make a very frustrating experience right.

The fulfillment person Vera was very unhelpful. She basically argued with me. Do not order anything…read moreonline from this store. Total nightmare