On May 15, Baierl Acura charged me $198 at their EV charger for a charge that cost $26 on average…read moreat other locations that same day. They charged me more than 7.5 times what the competition charged. Think about that when you trust Baierl Acura to honestly diagnose a problem with your car and then charge you a fair price to fix it.

The visit to Baierl was terrible. There was no one to come and ask us if we needed help. The…read moresalesperson was rude and never followed up with us on a potential purchase. It seemed as if we did not fit the "mold" of who should purchase there. I immediately went to another dealer and bought a different brand.

Called about a car and the salesperson didn't know much about it, fair enough, since it was newly…read morelisted. CARFAX was provided and was great. The description on their page stated "very clean car". So I decided to check out the vehicle the next day. Arrived the following day. They have a bunch of "wow" and "awe" vehicles (H1 Hummer, Lifted 4x4's, Police interceptors, WS6's, LT1 wagons) all of which were overpriced but cool to look at nonetheless. After looking around we found a salesman up front and he showed us the car, which was around a building in the back. The car was in very poor condition, even for a 2004, trim pieces horribly faded, dents/dings on hood and doors, front bumper scraped, rear suspension rusted (volvos rarely rust), drivers leather seat cracking and extremely worn with a burn hole through it, center console lid broke. This was all observed within like 2 mins. Popped the hood and it looked like it sat in the desert for the last decade. Obviously told the guy I wasn't even going to make an offer. He scoffed at me and said he'll sell it. I was just really confused why they would put very clean car in the description, seriously makes me second guess their entire inventory. Update: their rebuttal to my review solidifies that they are deceptive and overpriced, avoid this dealer!

I purchased a 1987 Chevy IROC recently. I noticed the vehicle on-line (autotrader) with no…read morepictures. I contacted the dealership and got a quick response with pictures and a carfax of the vehicle. Bruce did a nice job explaining the history of the vehicle and I purchased the car without putting eyes on it as I live near St. Louis , I did have a friend near Pittsburg take a look at the car. There were a few things that didn't work as the car is 31 years old, however in great shape with only 23k miles. Bruce shared that information with me and the dealership was easy to negotiate with over the phone and included delivery to my home in the price. My experience was very good and I would recommend this dealership and would consider purchasing from them again. Bruce thanks for all your help.

I want to start off by saying I think Krebs is great. I also…read morewant to say that I literally live 10 minutes away from there competition jim sharkey. Everything from salesmen to customer service to service has been an overall great experience. My salesman helped me find the exact make and model car I wanted. I ended up getting a 2025 Jeep Grand Cherokee L Limited. They went and got car which was 300 miles away at another dealership. I had an issue with the if hub and while they were waiting for part they gave me a brand new jeep grand Cherokee as a loner. This might not sound so great but try getting a loner at jim shorkeey. I give them 5 stars overall. Everything was great and had not one single issue. I would highly recommend Krebs for all your cars needs.

Krebs has been nothing but great to deal with. From the sales experience to the service we have…read morecontinued to receive throughout our vehicle ownership---they have been extraordinary! Thanks Krebs you're the best!

I cannot give enough stars to the sales department at this dealership. My wife and I purchased a…read moreused Subaru here and after a day, we realized it was not a good fit. Even though it is not this dealership's policy to allow a return, they jumped through many hoops to take the car back without penalty and allow us to purchase a replacement vehicle with an even better deal. Many thanks to this dealership for their superb service!

Loyal Kenny Ross Subaru Customer!…read more I've bought my car and purchased my wife's leased car from Kenny Ross. Great employees throughout. Salesman to service! Service has been great prices with great deals and authentic Subaru parts. People wonder why they always have car trouble, but they go for the cheapest fix from mechanics that couldn't possibly know the nuances of every manufacturer. Kenny Ross Subaru has been and will be dealer of choice!

I had bought a 2015 Nissan altima there about 4 years ago- and i never had a single issue with it…read more But my family grew by 1 and I needed something bigger. I started the process online, I knew exactly what I wanted..down to year, miles, model. I looked around at several dealerships and #1 Cochran had the best price, biggest selection, and I knew their customer service couldn't be beat. I started the process online and ran my credit application so I didn't have to wait up at the dealership all day long with a toddler. Alan was super attentive to what I wanted, he got my requests down all the way from miles, model, color, and features. When it was time to actually buy the car we were there maybe two hours signing everything with the trade- in and new purchase. Highly recommend! Alan was great with communication, I loved that they text with simple questions and concerns.

Grossly Deceptive Practices…read more Beware of the despicable deceptive practices employed at this business. I called about a newly listed used car and was led to believe by the salesperson Clark that I was first in line. As the car's time of availability changed, he called me to let me know so that I wouldn't miss the opportunity, and so I adjusted my schedule accordingly. I arrived before the agreed upon time, met with Clark, got the carfax and inspection report to read while I waited for the car to be finished at the shop, or so Clark claimed was happening. About 45 minutes later, another person entered the showroom, was shown the car unbeknownst to me (I hadn't even been told it was ready), and was allowed to purchase it. Only after that was concluded, about 1 hr of waiting, did Clark tell me "I am sorry, but someone else has bought it." Clearly I was just brought in just as backup and deceived as to my prospects of getting the car. The entire time, Clark was apologizing for the delay and explaining it as the car being finished when in reality he was waiting for another buyer and stringing me along. Disgusting. Even worse, the manager washed his hands of Clark's actions, indicating that this was in fact a tactic they employ. I strongly advise avoiding this disreputable dealership.

I was referred to #1 Cochran Hyundai of South Hills by a business associate in November 2010…read more I was looking to purchase a 2011 Hyundai Sonata Turbo SE. Upon arriving, I found that they had only one of these cars on the lot (they had just come out). The salesman told me that they had two more on the way, a white one, and a black one. I give a $500 deposit on the black one, and a week later my car arrived. As someone who used to sell cars, let me tell you that #1 Cochran is an honest dealership. Everything is 100% above board, no surprises, no tricks. In my case. I was purchasing a brand new model, one of the first ones made. In fact, the salesman later confirmed that I owned just the 2nd car of this type in Pittsburgh. Due to the demand, I was told that they could offer me a $500 "courtesy discount" but that was it. However, they offered me a $2,000 trade in allowance on a car that, in all honesty, was worth just $1,000. I am very pleased with the pricing and customer service offered by this dealership, and would be happy to recommend them to friends.

Ordered a part for my car last week through them that cost over $1,000.00 -it's the LED front light…read morepanel system for my car. I was told it would come in yesterday. called yesterday and today ...multiple times. They don't pick up the phone, they don't return calls or respond to an email. I can't drive my car to work because it's too dark and the front lights system is out. I can't get anyone to communicate with me. It's the last time I take my vehicle to them and I'll be contacting other Hyundai dealerships to try to get it installed.

Literally!!! The best car purchasing experience we've ever had! JC, Morgann and Mary made this…read moreeasy, no stress, and fun! This dealership is top notch!

Well let me tell you about Dale!!! Excellent!!!! Knowledgeable, professional, kind and honest! Man…read moreif integrity! I called and inquired about a C300, he went over the entire car via video! I drove from Ohio to Pittsburgh and I was not at all disappointed! He was great! You can tell he loves his customers! If and when you are in the market for a car do your self a favor see Dale! You won't regret it! The vehicle is beautiful. Overall great experience!

#1 Cochran Kia is really #1 for me and my family!…read more I took my 2014 Kia Optima in to have some details looked at and the manager let me keep my car there to check on the recalls. He called me right back to say that my engine had failed one of the test, and that it would have to be replaced! Naturally, I was worried about changing something so important on a car. He let me talk to the mechanic and said that Kia would replace the whole engine, for free, and that it would still be under warranty for the next 5 years. I was happy that they reassured me that everything would be fixed. The manager said that he didn't want me to worry, since I was pregnant and had a two year old, so he put me in a 2018 Kia Sorento until my car was fixed! I have never been to another dealer where they would care about your well being like that. I just got my car back the other day and it is running perfectly!! I would have NEVER known about my engine needing to be replaced if they wouldn't have taken the time to look into the recalls for me. They took responsibility and now I have a dealer that I can really trust and respect. Not only did they pay for everything to be fixed but they gave me a solid rental and had it done in a week. I would recommend this dealer to anyone. I will be purchasing a new vehicle with them in the future.

Took my car to the service department today for the front end shaking when accelerating. Scheduled…read moreonline for warrenty work. I recieved a call from Mike, who informed me that I "need tires and an alignment." I told them I would get them elsewhere but that didn't explain why the front end ONLY shakes when accelerating. After informing Mike that I would be getting the tires/alignment elsewhere he told me I owed $210 as a diagnostic fee. I never once was notified of any diagnostic fee and would not have agreed to the service if that was the case. He was very firm that I MUST pay the fee to get my car back and stated "My employees do not work for free." I called back and provided Mike with Pennsylvania Law, Chapter 37 Pa. Code 301.5 that States an "automotive shop cannot charge you a diagnostic fee if they did not make you aware of it before hand." Mike then stated "Mam, come get your car off of my lot now. I will make sure my employee can feed his family tonight." After leaving the service department, I contacted another local Kia dealership, in WV, and explained the situation. They were able to see my car immediately and determined that the cause of the front end shaking was caused by a faulty inner CV joint that is covered under warranty!!!! They also did recommend tires but stated that there was no way the tires were causing the issue of front end shaking ONLY when accelerating. BEWARE and know the LAWS!!! Crooked, trying to scam for a diagnostic fee when the car actually needed warrenty work!!