Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

I worked with Serg of Modern Flooring to replace my kitchen floor. He was great. He had two other…read moreworkers with him and the three of them worked together to remove 4 layers of floor - yes - 4 layers, replace the subfloor and then place a product that would work for our family. Serg took the time to work with me to find something that fit my preferences and my budget. He was very receptive to all the feedback I had and was very responsive and communicative. I would recommend Modern Flooring to anyone - also, they are currently expanding to offer renovations as well.

We had Serg and his crew replace several rooms floors with luxury vinyl planking…read more The house is 180 years old and there were a couple of challenges that Serg sorted out quickly and efficiently. The floors look incredible. Serg has an attention to detail that is exceptional. The while job took a week and Serg set the timing up so we were minimally inconvenienced. Did I mention the floors look incredible? This is the kind of service and fairness you hope for when hiring a contractor. I would recommend these guys in a heartbeat!​​

I took three Kilim rugs to be cleaned recently. I don't know how old the rugs are or when they were…read morecleaned last, one had some small stains , the others just needed to be cleaned before they were moved. Tiftickjian did a great job cleaning them, the stains were still there but now barely visible, the others looked brighter. They looked so much better. I don't know how the price compares to other places but I do know I trusted them with these beautiful rugs to not harm them and I was correct. I will definitely take them again when they need cleaning.

I was overcharged for a service. The fee was never discussed with me and then I received an…read moreoutrageous bill. I won't ever send any business here.

Brian and his crew are super professional and do gorgeous work. We had our floors refinished in our…read morehome and needed to move out for two weeks for this job. He made sure the job started and completed with the dates given months prior. The clean up was excellent as there was no dust lingering in our home when we returned. He was very responsive to come back for a small touch up. He takes pride in his work.

Outstanding work and great customer service. Brian Maloney and his crew sanded, stained and sealed…read morethe hardwood floors in my 90 yr old western NY house. The high quality of their work resulted in a total transformation of the home! I highly recommend Maloney Hardwood Floors.

Roger came into my home knowing I needed a simple repair and immediately started talking about…read moreripping through my walls and rewiring my house. The original number he came up with was something like 25K (for a call about a light switch). We seemed to have reached some sort of agreement; and since I'm facilitating selling my mother's house, I got them in touch. Things seemed fine with the lesser fix of 2K. Two weeks before the house goes on the market, I text him and he tells me verbatim "I'm not fixing your electric". Pièce de ré·sis·tance, he blocks my number. 1. My mom & stepfather flew out from CA and fixed the problem in about two hours (along with a bunch of other things him and his buddy Austin left halfway finished: those took several days). 2. I don't think Roger's even a licensed electrician, and if he is, he needs to go back to school. 3. And wouldn't ya know it, he charged me $150 to do less than nothing--He pulled out wires and plates, ripped off part of my door frame for some reason, and then just left them for me to deal with. I wouldn't let this guy anywhere near my house again.

Roger was helpful and straightforward about adding a dishwasher to our kitchen. Previous owners…read moreremodels to the kitchen made our original idea impossible (without another full remodel) but he built a separate cabinet and get the dishwasher installed. It's a completely functional fix until we're ready to do a full remodel.

I visited your Shaiden Dr store today 2/2/22 10am, your salesmen were helpful and courteous. I was…read morepurchasing 3 4x8 pcs cabinet plywood for about $140. I called in advance to find out if you could ripsaw the pieces so they would fit in my vehicle and was told "no problem". When checking out, I was informed that it was $6. per cut. I waited to talk to your manager about the cutting charge and a military discount, he ignored me. Leaving the cut plywood I left your store never to return !!!!! Home depot matched your price and honored my VIETNAM military service with a THANK YOU and a 10% discount. Jim Kemp

Went to Len co looking for a vanity, was pleasantly surprised to find a large selection of carpet…read moretile, doors and moulding. Woman that assisted me was very helpful. I ended up buying carpet tile for my apartments, tile, and vanity for my bathroom remodel. Moulding pricing is excellent too. I will be buying moulding here for years! Great place, much more than lumber.

Asked owner for trim threshold that was told to me by his guy Greg that would leave one and it…read morewasn't with the material told me wasn't part of the deal Ok I told him but his kid said they would handle it from original deal; their customer Service is not customer centric especially with their original installer from my original review. Arrogant sales man and does not listen Go else where or get Greg to do side work he the polite one

My husband and I have bought carpet and flooring from here for years. Never a complaint and…read moreexcellent people to work with!

This is not the review I wanted to write. I really liked Charlie, right up until he ghosted me for…read moretelling him that the spot in the doorway was lifted. February 18th Charlie started on my 856 square foot flooring project consisting of an alcove under the stairs, living room, dining room, kitchen, guest bedroom and hallway with 2 small closets. Removal of the old flooring and installation of the new, to include trim and quarter round on the kitchen island. I was to order all the necessary supplies. Everything went well with removal and most of the installation. Due to the house not being level, we had a small issue with the doorway to the guestroom. On March 3rd I told him, and we decided a transition strip would be a good solution. He finally came back on March 31st to fix that and install the stair nosing. When he went to install the stair nosing, we realized I ordered the wrong item. I told him I would message him when the right one came in. On May 12th I realized I had forgotten to message him so I messaged him to see when he could come finish that and he said he could probably come out around the 30th to the 1st. On June 1st at 7:44pm I asked if he was able to nail down a time to come out here. He said no later than Monday. Sunday June 8th, he asked me for pictures of the area because it had been a while since he had seen it and wanted to make sure he had all the right materials. I sent the pictures of the 2 spots that needed the stair nose and an additional text stating that there was a spot in the doorway that lifted and a picture of the area. That was the last time I heard from him. I texted Monday, Tuesday and today, all showing delivered but unread. My husband called him and it went straight to voicemail, then texted him and told me the imessages went from blue to green, showing he blocked him. He then called him using a VoIP number and Charlie answered on the first ring. When he said "hey, this is James" Charlie immediately hung up on him. We sent him a final text from a different google number saying "it's cool if you don't want to fix the problems and we won't contact him again, but it would've been nice to get an answer instead of being blocked" which was also ignored. The work that was done looks great but for the amount of money we paid him, we expected the job to be finished.Overall the work that was completed looks great and we are very happy with it. Unfortunately, not being completed as per the agreement cancels out the positive in this situation. I would normally give a glowing review for the work completed but as it is unfinished and we now have to hire someone else to complete the work we have already paid for I would not recommend him for future projects for anyone.

Cap Flooring helped replace my daughters bedroom carpets. Excellent job, fast response, and great…read moreprice for quality work. Definitely would recommend. Going to be calling them again for future projects. Thanks again!