Don't be discouraged by the unflattering photos of this perfectly located hotel in a corner of the…read moreGalleria Vittorio Emanuele II. The quirky and original design, with high-quality cabinetry framed in aluminum studs, features good lighting and a very comfortable, radiant-heated bathroom with orange grout between light blue tiles. Enthusiastic, very courteous staff members could at times follow through more. (Cream for the in-room Nespressso coffee had to be requested three times, and the call from the desk for an early-morning taxi to Cadorna station for the Malpensa Express failed). The internal, courtyard-facing room was quiet, a blessing considering the construction noise on the external side. For the price, however, the room is too small, accommodating not even a reading chair. (A slightly smaller bathroom would have yielded a far more comfortable room.) Also not expected was the malodorous sewer gas from the bathroom sink (also encountered at the Hotel Ripa Roma). Is that a flaw in the Italian sanitation system? And as Rebecca H. of Westchester County observed on Oct. 24, 2022, the digital thermostat seems to have a mind of its own and doesn't retain the requested temperature, so that the room was often too warm.

I have just returned from Milan from where I had an extraordinary experience at Room Mate Giulia…read more I have never had a more satisfying hotel experience. Perfect location right near the Duomo. Fresh contemporary design. Spacious, highly functional rooms. Incredibly friendly and helpful and on it staff including concierge Sara and Andrea. A lovely breakfast and lobby bar service. I will be pursuing this concept wherever I travel! With Great Appreciation, Larry

Pros: - super attentive and helpful staff…read more- central location, literally steps from Galleria Vittorio Emanuele II and the Duomo - well-appointed rooms, lovely Cons: - super close to Galleria Vittorio Emanuele II and the Duomo, meaning VERY challenging to get a taxi or an Uber, cause it's so congested. Any time I tried to order an Uber, the pickup point was a 5-10 min walk away - (this will probably resolve itself within a few months?) when we stayed there, there was active construction (i.e. jack hammers throughout the day, literally outside the hotel) Overall, would I stay here again? sure. But I also might try a smaller hotel in the Brera zone which would be less congested and more quiet.

Outstanding stay - incredible location, exceptional service, beautiful hotel and amentities - one…read moreof our favorite Park Hyatt's to date We had an incredible stay at PH Milan - which began at check-in when Gulio took so much time and consideration making sure we received the room we wanted. The room itself was beautiful and feature rich, the cocktail bar is fantastic, and breakfast buffet was one of the best we've been to. The service is what really puts the PH over the top - everyone from front desk to concierge to bell hop went above and beyond and knew our names - we felt very taken care of here. In addition, they were exceptionally accommodating of our toddler, making sure he was well taken care of (and even giving us a full bottle of milk our last night when we were in a pinch!). Will definitely stay here again, probably the best PH we've stayed at yet

The Bvlgari restaurant and staff are friendly and the service is exceptional…read more The food is flavorful and just right. I had the sea bass. It was delicious! It was the best piece of fish I've had in a long time. Overall, the Bvlgari brand is an important part of Italian culture. Their Milan hotel symbolizes their attention to detail with a timeless elegant appearance.

I am a big fan of BVLGARI and I own a few bags and jewelry from this brand but I was deeply…read moredisappointed in their restaurant. This review regards their restaurant by Niko Romito but we got mixed feelings about this hotel in general. Me and my husband wanted to start our wedding anniversary with breakfast at BVLGARI. When we approach hotel security told us to get trough the outside to the restaurant patio instead of letting us in trough the hotel lobby, probably because we are not hotel guests. OK. We were greeted by waiters with very serious faces, nobody smiled. Everything was so stiff and sour that I was afraid to place my cup in the wrong spot because waiter would replace it lol. The place itself felt very snobbish. When I went to bathroom I almost was followed by the staff. 2 egg benedicts with alaskan salmon, coffee and detox juice cost us 100 euro, which I have no problem to pay if it's worth it. But breakfast was below mediocre. The eggs were cold, instead of english muffins was just round of white toast with 0 side dishes. Charging 34 per plate for "egg benedict". I think people in Milan maybe buy it but we have much better egg benedicts in USA. The size was absolutely unacceptable for 34 eur per plate, boring presentation and bland flavors. Also detox juice for 18 eur absolutely absurd. They just put this prices because they can. It was nothing extraordinary in this food nor even presentation. I give them credits for nice BVLGARI dessert with anniversary candle. That was very nice of them but overall experience was very bad because of service and food. Now I definitely know I wouldn't like to stay at this hotel if everything here is so snobbish. We stayed at many 5 star hotels in the world - Ritz, Fairmont, Four Seasons.... but this uncomfortable feeling I got for a very first time.

Our stay at the Una Maison hotel in Milano was a five-star experience!…read more The Una Maison is conveniently located in central Milano, just footsteps from the Duomo di Milano. We were able to walk to major tourist sights, restaurants and boutiques. Anything that could not be accessed on foot could easily be accessed by subway, bus and tram. The hotel immediately feels luxurious from the moment you step into the lobby. All of the staff were so welcoming and immediately offered us beverages and snacks. The lobby is decorated very modern, but not stuffy. Jars of candy in the lobby gave the hotel a fun and playful vibe. Our hotel room were absolutely incredible! Our spacious, modern-style room was luxuriously decorated and included a large bedroom with desk, a sitting room, a massive closet and bathroom. Our spa-like bathroom included designer toiletries and the most heavenly smelling bath salts. The beds were so comfortable. Once I slipped into the hotel's bathrobe and slippers I was tempted to never leave our room! There is no sit-down restaurant at the hotel, but they do offer room service in the morning. Since we had an early flight we decided to take advantage of room service and enjoyed breakfast in our sitting room. Breakfast included our choice of coffee or tea, juice, eggs, breakfast meats, fresh fruit, yogurt, cereal and milk, and pastries. The pastries weren't the best, but everything else was fine. If you wish to skip room service there are plenty of cheaper breakfast options near the hotel. If I ever have the chance to visit Milan again I will definitely stay at the Una Maison.

Great hotel near the main cathedral (duomo), shops and restaurants. Primo location! Booked…read morethe junior suite and it was spacious and comfortable. The A/C system worked fine. Hotel staff were very friendly and helpful.

Front Desk staff service staff was very good. Walter, the head Concierge, is amazing. Indy (I'm…read morenot sure of the spelling) was a fantastic server in the restaurant.

Delightfully spectacular stay. The accommodations are lovely and soft and sweet. Wine, water,…read moreflowers, fruit and chocolate are common to find upon arrival. Such a lovely stay. Such lovely memories.

We had a good experience here and found the staff very helpful and accommodating. They were able to…read morestore our luggage for the day as we arrived early and our room was not ready yet. They were also able to store our luggage for a few days as we left to visit another city and returned later in the week. The hotel is located close to Via Montenapoleone and the main shopping areas in Milan. It is only one stop away from Duomo as well. They can reserve fixed price taxis to both Linate and Malpensa (120 euros for Malpensa, while reserving an Uber in advance would have been about 145) airports. Our initial room had a very small and cramped bathroom. The second room had a much larger bathroom though, the shower did not drain well so it sometimes smelled a bit musty. Beware of mosquitoes if you leave the door to the outside/window open as there was no screen.

Just booked 3 nights again at this wonderful hotel. We stayed here about 3 years ago and didn't…read moreeven check other hotels in Milan this time as this one is in a perfect location to everything there is to see and do in Milan. Clean rooms and friendly staff. A definite 4 star hotel.

This place was amazing from start to finish. Every single staff member was incredibly kind and…read moreprofessional, and the room (we stayed in an Atelier Suite) was absolutely perfect. When we arrived, our room wasn't ready yet since we had arrived early for checkin, so we had to wait a bit. We were pretty hungry at that point, and since our room wasn't ready, the app for ordering food wasn't working for us. But the guest relations team stepped in, took our order personally, and made sure the food was delivered right after we got into our room. Honestly, they couldn't have handled it better. The location is also great, with a beautiful view of Milano Centrale station. Without doing any research, we were able to hop on the airport shuttle and get dropped off just two minutes from the hotel, which was incredibly convenient. Breakfast was amazing too. They even had a DIY juicer, which I loved so much I actually wanted one for my home. I'm not even a dessert person, but I tried the pastries and they were so good. Everything about this hotel felt thoughtful and well done. The service, room, the overall experience, everything was perfect! No complaints at all. Highly recommend!

What a stunning luxury hotel. I treated my mom to an evening here with AMEX benefits and had a…read moreblast. This hotel is in the perfect location right next to Milano Centrale train station. Upon arrival they took our luggage and check-in was an easy process. The benefits came with a free room upgrade so we decided to wait for a two twin room. We arrived around noon and left to explore. When we came back around 4pm, our room still wasn't ready so we went to their spa. They did send our luggage to the room though. Their spa is absolutely amazing. You already have access to the facilities if you're staying there. They were closing them December 1-10 for maintenance so we were only able to enjoy them for November 30th, but still used the facilities to the fullest. We booked two massages too. My favorite was the salt room. They also had a pool, saunas, and steam rooms. The privacy was next level, it felt like we had the whole space to ourselves. I also loved the abundance of snacks and water. I booked the relaxing massage and had an incredible experience. If you have time, I highly recommend a massage here. As for the room, it was huge. It was very "modern" 90s. The light switches weren't intuitive. I loved the bathroom! It was also very spacious. We had a courtyard room (Room 342) so it sorta felt like we had a room with no windows based on where the window was placed. The beds were fine. We made the most of the room and enjoyed our stay. The complimentary breakfast was phenomenal! There was a HUGE variety of choices for all types of breakfast from sweet to savory to all around the world foods. We adored breakfast. We ordered our coffees (love that they had non-dairy options) and then enjoyed the buffet. The hotel was so charming during our stay, not only because the incredible staff, but because they had all their Christmas decorations out. The tree at the lobby was so beautiful (someone had a photoshoot in front of it). I'd recommend staying here for a night.

Fantastic hotel in an excellent location steps from Duomo. Very attentive staff specially laetitzia…read moreand Francesca. Our room was roomy yet cozy with a second bathroom with shower and bath on the second story. The rooms come with breakfast down in the dining room or delivered to your room. The breakfast is quite a spread ! We will definitely stay there again.

Hotel Spadari was so very perfectly located in City Center to meet our tour, see the sights and…read moreshop to our hearts delight! We could easy return to our room for a break during our day. The hotel staff are all so VERY professional, friendly, warm and attentive. Concierge was outstanding and helpful. The beds extremely comfortable and the bathroom so clean, modern and has great products such as soap and shampoo. The in-room bar was well stocked to include the cold water waiting for us each day!

The good: -The room…read morewe got was huge - The room was mostly clean minus the moldy caulk in the shower - Located right across from the central train station The Bad: - A king bed to them is 2 small beds shoved together (that's not how that works) that was incredibly uncomfortable. -They had all AC turned off (saving money?) so my room was between 75-77F each night and made sleeping very difficult - The breakfast buffet they have is one of the worst. Their coffee is offensive to all of Italy. Completely unremarkable food that isn't worth the price. -For how big the room was, the shower was SO small. The handle was insanely temperamental and it's a few centimeters between getting burned to death or frozen. Overall I would not stay here again or recommend it.

The worst experience we had for our hotel in Italy! Reasons:…read more1. Cold room in the winter The max temp the room can go is 24C when we called them to increase the temp they just said No! rudely. The room is cold even during the day and not needed to say coldest at night. I come from the US, and among all the hotels I went, this is the coldest among all!!! 2. Unfunctional radiator The radiator which warms the room is behind the curtains to when you close thecurtains at night, the warm weather would go outide. So cold nights!! Useless!!! 3. 2 twin beds sold as king bed They charged us for king bed when they put 2 twin beds next to each other. You cant even sleep in the middle as it is so uncomfortable. 4. Small sized trash cans We could not even find the rooms's trash can at first so small can under the table and dont let me start on the can they put at the bathroom sooo tiny.