Fantastic bed, modern decor and amazing breakfast…read more We stayed in Milan for one night. The Magna Pars is truly a five star hotel. For starters, they are selling a nights sleep. And on that count they won the World Cup. I am admittedly a bit of the Princess and the Pea. The bed was fantastic. Fantastic!! Possible the best ever! The decor is modern and visually pleasing. The service is gracious. And the restaurant's free breakfast was so unexpectedly good. From the free presseco to the incredible fresh fruit and charcuterie/cheese at the buffet, everything was top, top quality. We did not eat at the hotel for dinner the previous night, and I think we made a mistake. I have NEVER said that, ever. The neighborhood is industrial/chic but felt safe with no trace of edginess. I can unreservedly recommend this hotel for vacation, with family or on a business trip.

Disappointing Stay--Not the 5-Star Experience Promised…read more We were truly excited about our stay at Magna Pars Hotel in Milan. The communication leading up to the visit was great, and I was looking forward to what seemed like a luxurious and unique experience based on the hotel's website, YouTube videos, and various online reviews. Unfortunately, the actual stay left us disappointed on multiple levels. We booked a family suite, but upon arrival, the room we received looked nothing like the photos online. Even the hotel staff agreed that the pictures were misleading, but we were told that "we booked what we booked" and there wasn't much that could be done. There was no manager available on a Sunday, which I understand may be part of local customs, but as guests, it left us feeling stranded without support. We even contacted American Express in an effort to leave early but decided to stay and accept the situation. Eventually, we were offered what was called the "presidential suite," which turned out to be just a basic room that honestly could have passed for a standard family room. The sinks were backed up, the tub's water stopper was broken, and by this point, we no longer had the energy to continue requesting service or complaining. The overall hotel experience also fell short of the polished image they present online. There was no bellhop available to help with bags, no friendly greeting or welcome as seen on YouTube, and no opportunity to create the personalized scent the hotel boasts about--apparently, the staff responsible for this is not consistently available, though that is not mentioned anywhere in their advertising. We never saw the rooftop either, as it was closed, something else that was not communicated in advance. Additionally, we paid for parking but had to retrieve our own car, which felt more like self-parking despite paying for what we thought would be valet service. To be fair, the two front desk ladies were very kind and seemed to genuinely care, though they appeared limited in what they could actually do to improve our experience. I also appreciate that a manager eventually stepped in via phone on Sunday to try and make things right by changing our room. As someone who travels frequently around the world, I understand that not every stay will be perfect. But I've learned that not all 5-star hotels are created equal, and sadly, Magna Pars fell short. The online presentation and photos create an expectation that simply isn't delivered in person. Overall, it was a disappointing and disheartening experience, especially considering the price point and the luxury image the hotel promotes.

This place was amazing from start to finish. Every single staff member was incredibly kind and…read moreprofessional, and the room (we stayed in an Atelier Suite) was absolutely perfect. When we arrived, our room wasn't ready yet since we had arrived early for checkin, so we had to wait a bit. We were pretty hungry at that point, and since our room wasn't ready, the app for ordering food wasn't working for us. But the guest relations team stepped in, took our order personally, and made sure the food was delivered right after we got into our room. Honestly, they couldn't have handled it better. The location is also great, with a beautiful view of Milano Centrale station. Without doing any research, we were able to hop on the airport shuttle and get dropped off just two minutes from the hotel, which was incredibly convenient. Breakfast was amazing too. They even had a DIY juicer, which I loved so much I actually wanted one for my home. I'm not even a dessert person, but I tried the pastries and they were so good. Everything about this hotel felt thoughtful and well done. The service, room, the overall experience, everything was perfect! No complaints at all. Highly recommend!

This has been our go to hotel in Milan for several years for a multitude of reasons. First being it…read moreis close to the train station which is our preferred mode of transportation when in Europe. We find the trains easy, comfortable and enjoyable to sit back and enjoy viewing the countryside. Back to the Excelsior, it was my wife's birthday and when we arrived which was late we were greeted like lost friends by the gracious and friendly desk staff. Anything you need, all you have to do is ask and they are eager to comply. Our rooms were nicely appointed, well stocked with all the necessary items to make you feel at home. We were there for several days then went to Positano and then returned to finish our vacation.the roof top bar is great for a snack or a relaxing drink. The restaurant offers some traditional as well as exotic dish's that are delicious. The greatest asset is the staff that are super friendly and accommodating. A great place to stay when in Milan.

Beautiful hotel in a great location in Milan. Breakfast was exceptional. Johar at the front desk…read morewas outstanding with taking the time to answer our questions and providing us with valuable information to make the most of our Milan stay. After finding out my wife and I were celebrating our 45th wedding anniversary, he upgraded us to an amazing suite. The Westin is lucky to have such a valuable employee.

A beautiful classic yet modern hotel with great service from beginning to end. Friendly staff who…read morespeak English well and are very accommodating and willing to help. 24/7 fitness center with a business center and Conference rooms. The king size bed was so comfortable and the pillows were perfect. Bathroom was a decent size with good lighting and we had a view facing the front of the hotel with the city in the back. We did the breakfast buffet for 25 euros per person.

My original review was from 2014. This review is based on our stay in November 2018…read more We were excited to go back to this hotel as we really enjoyed our first stay here. This time, the only positive I can give is that the staff members were really nice and there is a great grocery store across the street. Upon check-in, we walked into a packed lobby as there was conference going on. We were greeted by Laura at the front desk, she was friendly and helpful. Laura quickly got us checked in and told us that we could wait for our room in the concierge lounge. The lounge was the same as I remembered, dark, but it had a decent selection of non-alcoholic beverage. The ice situation was not great, just a bucket filled with melting ice that anyone can reach their hands into. And, every night, a group of pilots would sit at the lounge talking for hours, taking up space for other guests that just might want a few minutes to relax. The hotel needs maintenance. The carpets are torn and pieced back together, as is the wallpaper. The room felt dirty, there was mold build up in the bathroom around the sink and tub. At night we wanted to turn on the air, we were told that they turn the AC off for the winter. We opened the sliders which was a huge mistake, none of us were able to sleep between the constant noise of emergency vehicles and the mosquitos! Even though it was winter, we got eaten alive by mosquitos. We decided on the second night to just suffer through the heat. The morning breakfast spread is big with a lot of options, but it is extremely busy. The wait staff members were not friendly or helpful at all. The biggest thing that bothered me is what I will call the smoker's gauntlet. Every time we arrived or left the hotel, we had to walk through the covered area through tons of people smoking, it was absolutely disgusting. I have no idea why this hotel can't find another area and dedicate it to smokers. The location of the hotel is a bit far from tourist stuff, but it is a quick walk to the subway. Marriott needs to take a look at this property and put some money into renovating it.

Out of the 7 hotels we stayed at in Europe, the Marriott in Milan was somewhere in the middle. It…read morewasn't bad, but wasn't awesome either. I thought the porters were a bit slow. We received one of our luggage and waited around 30 minutes for the 2nd one to arrive. We were in a bit of a hurry because we were going out to dinner and didn't want to wait around for the second luggage. As you enter the main lobby, you can't help but look at their enormous white and pink chandelier. A bit odd as it did not match the rest of the décor. Once again, WiFi is NOT free here, but only in the main lobby area. Our hotel room was on the same side as the main entrance and facing the street. Right across from us is an apartment building I believe. We saw other folks out on their balcony. The bathroom also has a huge deep tub. There is also a fridge with drinks, snacks and a dusty bottled water (not free of course). The carpet inside is a deep blue with yellow/gold wallpaper. The door is also nicely detailed in (faux?) wood as well as the furniture. So it's more of a traditional style and not so much modern. The other negative that was really annoying was the elevators! They were on the smaller side and so slow! Breakfast is include and they had a lot of variety to chose from (waffles, eggs, bacon, yogurt, baked goods etc). One note I must make is that the staff felt a little more snobbish. I felt like I should have worn a nice dress or something fancier. All in all, Milan was alright and not sure if I'll ever be in the city again or this hotel, but it was a decent stay.

Such a nice modern hotel, located in a happy safe area with good restaurants and bars close by…read more I loved my stay there, easy to uber into the city, and taxis close.

Do not recommend. The staff is unprofessional and seems to have an issue with a certain demographic…read morevisiting their hotel. If you are a person of color then I recommend that you take your business elsewhere. Usually, I am a fan of NH hotels, but according to this particular Nhow they are not apart of NH hotels. The Nhow has a more modern and artsy concept. Once again, there are far superior hotels near the city center that will be more inclusive of its guests.

(December 2025) Great place, spacious room, easy 3 minute walk to Subway line M1, good…read moreneighborhood, supermarket within 10 minute walk, several cafes within 5 minute walk. Only slightly annoying thing is they have to buzz you into the gate every time you enter, but this is common and they do it for cars and pedestrians alike. other minor things: I couldn't figure out the shower temperature control. The handles were confusing. It stayed only at one temperature, but fortunately that temperature was warm enough. The ventilation system had a fan-only setting but it was a little squeaky. The room could use a lot more hooks to hang things on. Staff were very friendly and helpful and all spoke English, which seems common in hotels here.

I give this Hilton high marks. It is nothing special exactly, but a very competent hotel with…read moregreat staff. We stayed here to use Hilton points in Milan. The location is about 5 miles from the Galleria, which is--believe it or not--about a 30 minute taxi ride (and 25 euros). However, the hotel is a few hundred feet from the M1 Metro station which will take you right to the Galleria and the Duomo. There is nothing special within walking distance of the hotel, but there is a pharmacy, a cafe or two, and a supermarket. The room itself was decent sized for Europe, had a balcony, and a cold mini-fridge. The bed was comfortable, and I slept well every night. All in all, I would stay here again if visiting Milan.

Terrific hotel and even better staff! It's not every day that you are greeted and taken care of my…read morepeople who genuinely love their jobs. This hotel's staff - Xenia and Adriano at the front desk, and bar and restaurant personnel - understand what hospitality really looks like. We came to this hotel after a completely messed up day that included rerouted trains and plans redone on the fly, and the staff made it all better, for adults and kids alike. Rooms are a bit small, but we were not there much. Kids slept on bunk beds that need some TLC, otherwise very clean and nice accommodations. Terrific breakfast, too. As a bonus, there is a pedestrian area right around the corner from the hotel with some really nice restaurants, that are so much more authentic and less expensive than the tourist traps! We had a great meal at Ristorante Borsieri 39.

Started with day 1 when the hotel gave me the wrong room. They gave me two twins when the booking…read moresaid queen. I'm one person why do I need two twins beds? Tried to get it fixed and led with we are fully sold out, and nothing is guaranteed. Then why do you have multiple booking options on Priceline if nothing is guaranteed? I'm paying $225 a night, second room reeked of smoke, third room was fine... next day housekeeping showed up at 2:30 I was in the shower so I said not right now, go to front desk and say I'm out the shower can you send housekeeping. She tells me it's over for the day. Then argues I had my key in the room and that's why she didn't come. Hotel likes to argue.. I ask for two towels. Given one, ask for another, and she argues I'm one person. Excuse me? I am not allowed to take two showers? Victoria likes to argue. Well argue this complaint. Okay?

Loved this hotel. It was a wonderful sanctuary at the end of a long trip to Italy while touring…read moreMilan for the last couple days if our trip.

Came here for a 3 day conference and this was a great choice for a venue. My room was nice and…read moreclean; comfy bed and lots of space and amenities. On the first night, we took over the pool area for an evening of passed hors d'oeuvres; nicely decorated with an upscale feel. The hotel itself is pretty isolated; there's nothing to walk to for food, drinks, or snacks. Outside of the soccer stadium, there's not much around and you have to take a bus to the subway. Service was very good and the staff very accommodating.