This insurance company is terrible! They never, ever return phone calls. I recently received a…read morecancellation notice on my car insurance policies, even though I had provided the information to Think Insurance before, they failed to provide it to the insurance carrier. Be sure to read the other reviews about their terrible service, they are accurate. It is shocking an insurance company would ever handle their business in such an irresponsible and unprofessional manner. I was able to quickly secure a new, competitively priced policy through AAA, it was so fast and easy! Be sure to call Brandon Caprine at AAA for insurance, he is very professional, pleasant and efficient. Brandon Caprine Insurance Agent| License Number: 4180344| Direct Sales Unit| Auto Club of Southern California| License Number: 0003259 3333 Fairview Rd. Costa Mesa CA, 92626 Caprine.Brandon@ace.aaa.com Phone: 866-841-0143 Ext: 1013697 Fax: 714-415-4904 Membership | Auto | Home | Watercraft | Personal Umbrella | Collector Car | Motorcycle

Stay away from this company. I was with them since October 2014 with my home and auto policy. I…read morehave recently closed my policies after almost 10 years with them. They set me up and I would only hear from them when it came time to renew each year. As the insurance industry went to complete crap in California, Think Insurance did not have my back at all. They sat there and watched my rates go up and up. They also sat there and did nothing as Mercury cancelled my home policy due to the age of my home, even though I provided documentation from contractors stating that my home was in good order. Think Insurance's solution was to set me up with another company that was more than double of what I originally paid. You can tell that the agents working there are just as frustrated as me. I completely blame the management who I asked to reach out to me at various times. They never did. Terrible management...terrible company. I just switched to a major insurance company and now I am saving THOUSANDS a year for much better coverage. Take the time to shop around and avoid this horrible company.

Thank you Carlos for being soo helpful in this stressful time searching for car insurance. He…read morehelped me get the lowest monthly rate. Even with my prior license suspension on my record. Great service, fast process

This guy told me my tags were ready i go to get them and when i get there he is instanly trying to…read morelock up and leave before i get my tags. Cmon carlos ur lacking u just lost a customer. Im taking my business to freeway insurance they are more efficient and dont waste my time

Roxanna is a GEM. She is one of the most involved, personable, helpful, patient, and kind agents I…read morehave ever had. She guides her clients to ensure that they have the best possible options and coverage. When it comes to agents and my previous experience there were two things that I noticed, lack of any communication and no follow through on their word. When I found Roxanna, I hit the agent jackpot, she has excellent communication, stays true to her word, and has amazing follow through. She is a blessing to the industry and we need more like her!

Amazing service from Edwin!! Strongly recommend him, he works fast, is super efficient and listened…read moreto all concerns. 10/10

Excellent customer service, the two girls there made it easy for me to understand car insurance…read more Shout out to them.

First time purchasing a salvaged car and didn't quite know the process. I came to ALE and they were…read moreable to help me. I had all the paperwork I was just missing the verification from the DMV. First day I came in I paid the fees which were very reasonable and a week later when I was able to take the car to the DMV I came back to finish the process and got the license plates and stickers the same day. My title came in the mail about a week later. Definitely recommend you coming to them.

My review is for the agents that help you via the website. I was having issues paying and an agent…read moreFernanda G not only helped me understand what my payment was, but also helped me for future payments in directing me to an easier way to process. As someone who has a lot of bills to pay, this insurance became less of a hassle due to their service.

Fernanda G was so helping and patient great costumer Service since I got insurance with them, the…read morecostumer service has been great

Hayward reached, via text (which I love) after I submitted a request for a quote thought the…read moreFarmer's website. My sisters recommended Farmer's and I am very glad that I did. Hayward is available via text 7 days a week. He answered all the questions that I had, walked me thought the policy and was nothing but kind, professional and polite. This is the first time I've used insurance with an agent and I would highly recommend him.

I requested many quotes from a lot of car insurance companies but Hayward was the only one to…read morereached out to me via text (no bots or automated texts) which made my experience the best. He gave me the best policy which was godsend. Hayward is available every day. I texted Hayward throughout the process where he was able to explain my policy in detail and answered every question I had. Hayward is very professional, courteous, and is always there whenever I have questions. Thank you so much for your service! I'll be sure to recommend you to my friends and family!

Love this place Agent Rosie helped me with everything I…read moreneeded Gave me a Great quote on my car insurance. Super Friendly. I recommend this Place!

I'm very grateful for the girl here, I've been going through a difficult time after losing my…read morefather, she was so kind and made the process smooth for us. Will be recommending this place to friends and family.

I have been working with Patricia ("Patty") at State Farm for over six years for both my auto and…read morehome insurance. She has always been incredibly responsive, patient, and thorough in helping me compare coverage options, find the best rates, and maximize available discounts. Her professionalism and dedication have made every interaction smooth and stress-free. Thank you, Patty, for your outstanding service over the years!

We rely on Asia at the Chino Hills office off of pipeline. 9096065991…read moreShe is VERY efficient, professional yet personable as well Asia follows up with E mails and explanations of insurance so we know what we are buying She goes well beyond doing a GREAT job Thank you Asia (if I could give you a 10 star I would for great service Sherry

I have been with KCAL Insurance for decades, and I have always had a great experience…read more Jessica is knowledgeable, professional, and highly experienced in her work. She answered all of my questions, addressed all of my concerns, and always responded to my emails and messages within 24 hours. I highly recommend Jessica to anyone looking for excellent insurance service. She truly cares about her customers and provides outstanding support. Thank you, Jessica, for your excellent service. Keep up the great work, and God bless you!

I'm Mrs. Cai. Barbara helped me apply for Medicare. She works at Huaxing Insurance in Diamond Bar…read more She was very professional and kind. I'm very grateful to her.

Great services, Xochitl was very informative and helpful to me when I needed assistance regarding…read morecertain plans. Was very patient with me and was very detailed. Excellent customer service.

Xochitl was so nice and helpful with getting me started with car insurance! She didn't have a…read moreproblem looking into several insurance companies to find me the best rate. Called for a quote and was insured in the same day! Thank you so much Xochitl!!