This place is gorgeous, and the hourly salary employees are attentive.
Almost saw Ready Player One, we arrived a bit early. When we entered, I was looking for a typical box office, but instead you enter a room through a door, and "pay in advance." or so we thought. I asked if we could hang out in the waiting area, unsure why I asked. It seemed almost forboden It was an "unapproachable" venue, in my opinion. So, I typically ask "to be polite" not because I'm expecting a no answer. There were multiple large sofa seats, around the "bathroom" area. It "looked" like a waiting area, not a "museum" or something like that.
I can think of 100's of theaters and restaurant type buildings, I've waited for movies to start, in "waiting areas."
My wife also asked "can we take pictures" again unnecessary, but a polite thing to do. The snobby hostess actually said "no" to my wife. Huh? Everyone has phone cameras now, this was an atypical theater, and taking pics would be a normal thing to do. Why the hell would the response "no" ever be said?
Cut to chase, about 45 minutes later, after waiting, the same hostess came up, and said "I'm gonna have to ask you to leave." WHAT THE F!!!!
We were 30 mins from buying tickets to the nearly empty theater! Are you insane? With the amount of attendance of movies dropping every single year, why would you be chasing paying customers away?
Only thing I can fathom, is the dark haired women, must have been spooked by her equally atrocious upper manager. I saw the graying dishwater blond talking to her dark haired counterpart in the back, moments before she approached my family in the waiting area. I'm guessing she was told to tell us to leave. HUH? She stated, I thought you were "on your way out" not waiting for the next show. It was VERY CLEAR what our intentions were, at the beginning. I even stated that by my questions I asked, before we went to the waiting area, so she was full of shit!!!!
Wow, what a bitchy "good" time she provided for us. Even the Snack Bar hostess, said "she's kicking you out" after I stated to her "is there something special about that back room, that I'm not aware of?"
I got over it pretty fast, but trust me, that type of experience will not happen with a follow up Yelp! review!
UNBELIEVABLE!!!!!! read more