As an update, I received my DVD recording of the service and have shared watching it with family and friends. I am amazingly thankful to have such a detailed video which unobtrusively captured such a sacred and personal event. I got to see so much from both the video and stills that I didn't see during the service. Top notch all the way! read more

Arlington Media did a superb job of documenting and producing photographs and video of my husband's funeral at Arlington National Cemetery in November. The entire process - from initial contact, to contract, responding to questions, follow up, reminders, billing, and delivery of the photos and videos - was smooth, transparent, and professional. At the funeral itself (full honors), their professionalism, expertise, and obvious knowledge and respect for the cemetery and ceremony were impressive. They were discrete and respectful of the family, friends, and service members present. I sent a photograph and short tribute to my husband, which they adeptly incorporated into the video. The final photographs and videos are beautiful! I am thankful to have found Arlington Media. read more

Our service was delayed at the last minute due to family illness but Arlington Media was very accommodating. Excellent communication and very professional before, during, and after the service. The media semt had an extra touch of respect for our loved one. I highly recomend them. read more

I have contracted with Arlington Media on multiple occasions and there are not enough superlatives to articulate what great work Clifford does. From my initial phone call I could feel his kindness and compassion. His attention to detail and reasonable pricing are bonuses. I volunteer at the cemetery and often see him out there diligently covering services. Do not hesitate to contract Arlington Media to photograph or film your loved one's funeral. read more

Hugely grateful to Arlington Media for the video capture of my dad's internment. Spectacular job. Arlington Media filmed all the important things, long shots of our gorgeous national cemetery, they covered niceties of the solemn service, each element, each Marine Corps tradition. Arlington Media's video is capture of your service alone--canned stock footage is not mixed in. Such that--- you'll see a dozen things with video view, that you simply hadn't noticed. I was never in view of the bagpiper we hired, but AM had full footage of him. Plus, we were not close enough for the gun salute to see it all. Arlington Media has expert vantage point for the memorable gun salute. With such colorful and rich tradition for military burial, you want all family members to see it. Future generations can see honors shown to your beloved. It's thrilling to think of it. It's well worth the expense, the family would be happy to share the expense when the video is seen, it is superb. Consider a gift which will last for generations---better than flowers, this is forever. Arlington Media met us at the reception building. The service had been moved up an hour, but AM accommodated. Nice that they found us to warmly introduce themselves, relief to know that they were there, taking care of things. After the service, a follow up email explains the pricing and the 3 week production turnaround. Result exceeded my expectation. Well, maybe not because at some point, I thought--- they got this. Excellence became my expectation. Arlington Media videographers know where to stand, what to film, what the lighting conditions will produce. After spending some time with AM's website, I had the right expectation ---they got this. You'll be pleased with the results, don't hesitate. I was worried for under -buying or over-buying, because I hadn't seen the finished product. Then I realized--- this is like commissioning an artist, or a tailor, or a wedding photographer. You don't have your specific result yet, but have judged by an excellent sample portfolio. You are commissioning an artist. Arlington Media took the worry out by saying---come back at any time. Oh. So I can come back for additional disks? Oh. I can decide for a photo album afterall? Oh. I can recommend Arlington Media most highly. Only wish is that 47 years ago, when my brother-in-law, killed in service to his country, that video had been available. The family was shattered. Having a video of the burial would have helped dozens of family members. Future generations would see the dignified tribute. Can tell you by experience, make a cherished video memory. All of them, each Arlington Cemetery tombstone and niche---would that we have a film for each and every tribute. It can be said Arlington Media provides a public service, a quality keepsake, expertly done. We are enormously grateful to Arlington Media. ##### Had a few days with this video now, a few dozen people have seen it--verdict is the same, no matter the age of the viewer. Each person is bowled over at the stunning video. Thank you Arlington Media for creating this time capsule. It will mean so much to forthcoming generations. In Marine tradition, the last hands holding the comrade will be that of the Marines. Now we can see the tradition fulfilled. ^^^ May I? May I suggest to Arlington Media....can we find a way to contribute for others who may find the expense out of reach? Had no sooner finished the video, that I thought of a young family whose hero's honor service is not memorialized. If Arlington Media could provide a donation cup, maybe a quick "round up" contribution fee when the invoice is paid. Like a scholarship fund, let's treat a needy family with a group donation. No need to change your website, but give us opportunity to drop some money in the kitty. Young families of Our Heroes might need the help. Arlington Media touches lives with this poignant video keepsake. Let's make it available to everyone. Thanks to Yelp, too. Now finding such a good community service will be easy....just look on Yelp. read more

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Arlington Media sets the platinum standard for quality and customer service. They did an absolutely flawless job covering my mother's funeral and were incredibly responsive. I received much more information from them about how the funeral service would be conducted than I did from the cemetery itself. They made sure I knew they were ready several days in advance, and especially on the day of the service. The recording was professionally edited, and very moving. Thank you, Arlington Media. read more

Arlington Media was wonderful from start to finish. I also appreciated that they did not ask for payment up front, as due to Covid we had to reschedule twice. The images are wonderful, they really captured what happened that day. That being said, they did not intrude upon the ceremony and were always respectful. read more

Arlington Media is outstanding in all respects. The photos they took at my wife's funeral are Perfect! Everyone should use their quality service. read more

I would highly recommend Arlington Media. My husband was buried in November at Arlington Cemetery and Arlington Media produced a beautiful video, photos and even live stream of the entire service. They are highly professional and respectful and do such a great job without us even knowing they are there. They captured every angle of the service. The owner met with us personally before the service began and we knew we were in good hands. Both my family and I are very pleased with our choice of Arlington Media. We received the finished product in just a few weeks after. Thank you Arlington Media for giving us a beautiful keepsake. read more

After clearing up some communication issues in regard to turnaround time for the video, I can say it was worth the wait. The video is clear, and was edited to show the sincerity and formality of the funeral service. read more

Great still shots, ok video production, but customer service...NON EXISTENT. Hired these folks in August of 2013 to film my father's funeral at Arlington National Cemetery. Received email from them with pricing, etc., for the job. It cost over $1100.00 to get everything we wanted done. Based on their website, the quality looked amazing so we hired them. Met with Cliff Crittenden the photographer and videographer the day of the ceremony. We shook hands, he handed me his round business card and said "Mr. Murdock, we'll take great care of you, our people will be out in the field and we'll be hidden, respectful of your ceremony and the results will be great, thank you for your business" (paraphrased). And off he went. The ceremony proceeded, we did see a cameraman at the transfer point where the casket was moved from the hearse to the Caisson, but after that didn't really notice anyone around. Great I thought, these guys are pros. Following the ceremony, I returned home and several days afterwards, ceremony was August 27th, we received a piece of mail with a link to a website and a way to submit payment to them after we previewed and selected 25 4" x 6" pictures from the funeral. Video production we were told would take 7-10 days following payment to arrive in our hands. We paid the bill on September 10th. By October 1st I called and inquired. "Everything's been taken care of, when did you pay?" I resent payment confirmation to them again, made multiple phone calls and finally on October 22nd I received a package which had been shipped via MEDIA MAIL (not required or asked for) with the final product. At NO time did Mr. Crittenden ever call or say Hi, we messed up, we forgot to produce your video, or we took time off, or we were sick, or anything like that. In fact, if I had not badgered them into actually finishing their work, I think we would have been stuck with 25 4x6 prints and nothing else. My recommendation is this. Use them for your work, but do not pay them until you receive final product. Because if you pay earlier, you'll need to go back to your credit card company and file fraud charges to get them into action. I was on the verge of flying back east and going to see them in person as they were they only people who had a video copy of the funeral. Not pleased with their lack of respect and dignity towards the family, but their work is pretty great besides that. If they could just work on the personal interaction part, they'd be the complete package and I would go to bat to recommend them above and beyond all. I will say that some of the photos they took were nothing short of amazing. But...don't quote me 7-10 days for delivery and then leave me sitting and chewing my nails for 30 days waiting on you to finally ship something. That's just not right and therefore I rate you 2 stars. Michael Murdock, Disabled US Navy Veteran read more

When we were making arrangements to bury our dad at Arlington National Cemetery, we wanted to make sure that future generations of our family would know about our father's achievements and how he had served our nation. Arlington Media fulfilled our wishes. The Videography was professional and the editing helped to tell the story of the service. If are burying a loved one at Arlington I highly recommend that you hire Arlington Media, the quality of the video far exceeds the cost and the memories will last a lifetime. read more

Cliff and the Arlington Media time are absolutely exceptional. They delivered every service without any issues on the day of my father's internment. Because a lot of my father's friends are overseas (not able to attend due to COVID travel restrictions), Arlington Media delivered their online video streaming services on time that morning and with no disruptions. You can trust them to physically position themselves in the right place at the right time from the chapel to the gravesite so that you can focus on the actual service and your loved one. Day of interment, Arlington Media did everything right. Post interment, the delivery of the photos and the final edited video took a bit longer than expected to be delivered. For both the photos and the final edited video (the video took several weeks to produce), it took until I called them to get a status for them to say it will be delivered the next day. Had I not called, it may have taken longer for those items to be delivered. Regardless, this does not make or break our experience with Arlington Media - we have the highest regard for what they do and recommend that you choose their service. read more

Our family just received the links for my Father's Interment Ceremony at Arlington National Cemetery (USAF, Full Military Honors Ceremony), and all I can say is "wow." Arlington Media met and exceeded all expectations of the final "product." I contacted Mr. Crittenden only about a week before the ceremony. I left him a VM message in the morning and he called me back, same day- at 8:30pm "apologizing" for taking so long to get back to me. Now that we live in NC (the south), I forget how prompt and professional D.C. businesses are. I was pleasantly surprised to receive a call-back from him same day. He was polite, kind, and clearly outlined expectations, pricing, final product options, etc. I didn't ask many questions, as I was (and am) still a mess over my Father's passing. I tried to pay him (most businesses take your money before delivering anything), but Mr. Crittenden informed me that he would not take a dime until *after* the Interment, and *after* the work was done. What I did find out was that the credit card was run, I think, on or around the day of the Interment. And yes, wait time was about a month (a little less), but editing takes awhile. And I certainly didn't want him cutting any corners just to rush a product that, honestly, I will have for the rest of our collective lives (and generations to come) to view. So in sum, they will charge you around the day of the ceremony, and for us, it took roughly three weeks to receive the links for both photos and video. On the day of the ceremony, I met with Mr. Crittenden about an hour before the Chapel service. He introduced himself, and handed me his card. Then he started working (setting up equipment, figuring out the best angles to video the service- what he was doing became evident once you receive the final product). There are two video cameras, so you have two angles to view the ceremony. There were closeups of the eulogy and Chapel service, and the second camera was set up by the Chapel main entrance/exit, so you could see all of the extreme detail that goes into a full military honors ceremony. Product quality- amazing. I paid three times as much for wedding photos (photos only) and they didn't even come close to the quality and artistry that these photos and video possess. Like another Reviewer stated- when you are actually participating/attending an Interment, you miss a lot of the detail of the ceremony that our Servicemen display. You're waiting in the Old Post Chapel while your loved one is being carried from the Hurst to the Chapel. The level of detail is breathtaking- every step is choreographed, and sadly, you miss all of this unless you hire excellent professionals who can blend in and capture every single angle. Mr. Crittenden (who was our videographer) and his photographer did it all- they took excellent still shots, and the video (coming from two video cameras) were amazing. The transitions between Chapel ceremony and burial ceremony were magnificent. I believe Mr. Crittenden and his photographer literally jogged the entire 1 1/2 mile distance (from the Chapel to my Father's gravesite), recording and photographing everything: the horse-drawn carriage, the band, the Honor Guard- just everything- with perfection and dignity. We were all in the Limo traveling this distance, and, as I looked out the window, I could see Mr. Crittenden jogging the entire distance with his equipment. I was impressed. Of course, I forgot everything until I received the link last night. Viewing the video took me back to that day. And it did not make me sad, like you would think. But rather, when I saw the video, it makes me so proud of my Father. What a priceless momento that has been captured. I've only seen my Mother cry three times in her 80 years of life- once at the Interment, and once when she viewed the video. It brought us both to tears. I forwarded the links to my Father's old Friend who was unable to attend, and he later told me he was in tears over the video. It's that good. I cannot recommend Arlington Media enough. Let me address some of the customer service criticisms. Mr. Crittenden is a quiet, reserved type of individual (I think- I don't really know him personally). I always found him very polite, extremely accessible, and 100% professional. But he's not a chatterbox. But he is 100% professional- and he produces. Some people may not mesh with your personality, but that doesn't mean they don't do good work. So if you find yourself wondering if Mr. Crittenden will produce an excellent final product with your hard earned money (because yes, it does cost a lot), all I can say is an emphatic "yes." This experience was worth every penny- after all, how can you really put a price tag on some of the final moments you'll ever spend with your Father (or loved one)? Arlington Media delivered an excellent product, and they did so within a reasonable time period. Again, I give them the highest rating- you will not be disappointed. read more

Photographer was present during ceremony but never intrusive. Thumb drive was delivered to us in a very quick manner. Presentation of the thumb drive was extremely tasteful and a beautiful keepsake. My father, the soldier, would have been very pleased with Arlington Media handling of his family. Thank you. read more

These pictures were stunning. There was so much going on that day that I was so glad to have this to watch. I really didn't even notice the photographers at the ceremony. It was worth it to have these pictures and video read more

Excellent job, contracted by phone for video coverage of my dad's ceremony with full military honors at Arlington National Cemetery. They were professional, arrived to meet us prior to ceremony and did a beautiful job providing us a lasting memory of his service and his final resting place. Received the videos within 3 weeks and they were excellent. Highly recommend. read more

This is definitely a memory you want professionals to document. I give Arlington Media my highest recommendation. If you've never attended a service such as this before, please realize that from the view of the processional, you will likely not be able to see much of the exceptional care and detail your sailors, soldiers, airmen, or marines take in the conduct of the service. But these media professionals can discretely capture these moments for you from several different angles. You will get so many photos and video segments of the service member detail, band, caisson, and attendees that you would otherwise just not be able to take in. Our experience: We contacted Arlington Media about 10 days before the Navy Full Honors Internment service in late July 2016. They had another service that afternoon but were willing to accommodate us. They were exceptionally professional, clearly outlined our options, and were ready and waiting with cameras set up to capture every scene throughout the service. We received the link to the photos (which is the option we selected) within 2 weeks of the service and the video arrived shortly there after. We have family that are overseas and were unable to be there, and we are so grateful that we have the video and photos to share with them. And into the future the grandkids will have this amazing documentation of the pride we have for our family member's service to his nation. This is a gift well worth the reasonable cost. read more

I did, in fact, receive a personal apology from Mr. Crittenden. I'd like to say that I had no issues with the quality of work. In fact, the DVD we eventually received was extremely well done. Before the ceremony, he had already placed cameras and microphones in the awning above us and in other places that allowed him to capture the chaplain's words, the flag folding, the gun salute, and the bugler. He himself was present but far enough away so that he was unobtrusive. The filming began as our party drove to the site and included the removal of the cremains from the lead car. The DVD arrived in a nice case with a picture of Arlington and a flag-draped coffin with my father's name, rate and rank, the date of the ceremony, and the section and grave number. Since Mr. Crittenden is now interacting with the families directly, I'm sure you'll be very satisfied with the results. read more

Thank You for doing such a wonderful job memorializing a very special event for our family. In September you photographed and videoed the burial of my father, a retired Army Colonel. The Full Military Honors burial at Arlington National Cemetery was something that my father had expressed that he really wanted. He was a very humble man and rarely asked for anything, but this is one thing he really wanted. The fantastic photos you took will help us celebrate not just this special event, but the memory and life of a man we all loved very much. The photos were all very well done, with great lighting and composition. They really captured the true honor that this special burial exhibits. The video is also very well done. Using two cameras gives great varying perspectives to the ceremony. The editing and production are superb. Lastly, the photo books we ordered came out very nicely and those who received them have commented about how special they are. Thank you again for preserving a very special day for our family. Your work will allow us to continue to honor and remember a special man who was a wonderful father, husband and friend. read more

All the folks who received the DVD's really appreciated them. I had no problem with the logistics or the payments.