You will be satisfied with your experience!…read more We recently completed a large foundation project with Groundworks in Edmonds, WA -- a roughly $70,000 job involving permits, engineering reports, and significant structural work. Given the scope and importance of the project, I wanted to share a complete and thoughtful perspective. Overall Experience From intake through execution, the experience was strong. The consultation was detailed, the proposed solution was clearly explained, and the permitting and engineering process -- which took a couple of months -- was handled smoothly with consistent updates. The crew worked efficiently, and the quality of the foundation work itself was solid. The Consultation & Planning Our home sits on a steep slope, and an addition at the back had begun to settle. Groundworks sent out Jerry for the initial consultation, and he was excellent. Jerry was knowledgeable, energetic, and charismatic, and he took the time to clearly walk us through the problem, the proposed solutions, and what a job of this scale would realistically involve. He explained the engineering considerations in plain language, answered questions thoroughly, and helped us understand both the risks and the long-term benefits of doing the work properly. From an intake and planning standpoint, we felt confident moving forward. The Project The scope of work was extensive and involved foundation reinforcement along the entire back of our house, as well as drilling and post installation outside of the foundation to properly support a failing rear addition. Because much of this work needed to be performed beneath and adjacent to our back deck, deck access was required. We discussed these access needs ahead of time, and I even removed the top decking myself to reduce labor costs, based on our shared understanding of what would be necessary. A Miscommunication (and What Happened Next) While I was out of town during part of the work, a miscommunication occurred on site regarding what deck changes were permitted. As a result, the deck was dismantled more extensively than any of us had anticipated. This was understandably frustrating -- not because anyone did something wrong, but because the situation was genuinely complex and confusing. It was a conversation that perhaps should have been extremely clear about what was happening, but it wasn't -- and it wasn't the fault of any single party. Once the issue was identified and elevated, senior leadership stepped in, and this is where Groundworks truly distinguished itself. Leadership Response & Resolution We ultimately worked directly with Nathan Malsch, the General Manager, who was professional, attentive, and genuinely committed to making things right. Initially, we discussed a 50/50 split on replacement lumber for rebuilding the deck. Nathan went well beyond that agreement. Groundworks purchased more than enough lumber for a full deck rebuild, had it delivered directly to our home, and even provided a Milwaukee impact driver/screwgun set along with Milwaukee bits to help with reconstruction! That level of ownership was frankly unexpected and deeply appreciated. It wasn't just about compensation -- it was about leadership taking responsibility and ensuring we felt supported after a frustrating situation. Final Takeaway Large foundation projects are complex. What ultimately matters is how a company responds when challenges arise. Based on the quality of the work, the professionalism shown during consultation, and the accountability demonstrated by senior leadership, I feel confident recommending Groundworks. We ultimately walked away satisfied and appreciative of the effort made to ensure we were truly taken care of.

Exactly the result we were looking for. The workers were on time, informative and went above and…read morebeyond. They worked efficiently and steadily until the job was done. Would definitely recommend this company and the service they provide.

Thomas Strahl with Cascade Roofing met with us personally after we expressed concerns regarding…read moretheir finished product and was more than happy to come to a mutual solution moving forward. Thanks again for your help Thomas.

Got my roof done by these guys a couple weeks back, only got around to the yelp now. Service was…read moreexcellent, reasonably priced and very good customer service. Would recommend.

I want to first state that the work done at our house was excellent and timely and the field…read moreworkers were professional and kind. The issue and concern we have with Foundation Restoration is a lack of transparency. We had 32 posts replaced under our house and were given a "lump sum" estimate that we signed and agreed to. It was communicated to us that the work would take place from 10/31-11/2 (roughly 3 days). The job wrapped up yesterday and in total it only took them one full day and 3/4 of another. We received our invoice this morning which literally just had a one-sentence description of the work followed by the remaining balance. I appreciated their promptness in getting us an email and requested that we see an itemized breakdown of how our $8k+ job was delineated. All I was looking for was to see how much of the $8K+ was going to labor and how much was going to materials. After three different exchanges, they are still refusing to give any information. Our house was flooded last year and over the course of 8 months repairing our home, we have worked with numerous companies. EVERY company we have worked with has at minimum given us a breakdown of labor and material costs. I'm frustrated because I genuinely believe the cost for our project was estimated significantly higher than the actual cost and Foundation Restoration is unwilling to specify their labor/material costs so they can hide behind a "lump sum" estimate. For these reasons, I would NOT recommend Foundation Restoration.

We had Foundation Restoration come take a look at the crawlspace of our recently purchased home…read more They were incredibly professional and helpful throughout the entire process. If we ever need any more work done, they will be the first people we call!

Really impressed with the excellent work done by Mansfield Excavating & Landscaping as well as the…read moreprofessional & friendly services. They added a cement patio & sidewalk to my back deck with proper drainage materials and finish. This cleaned up the area from mud to magnificent! Would recommend 100%