I read the reviews and the pictures were nice but these accomodations were not up to par…read more. Several issues at check-in: - - staff were dressed casually - too casual - - most amenities were closed (signs posted) - - staff seemed contentious rather than helpful - - staff complacent with disregard for customer service Accomodations: - - although this hotel seemed to have been renovated, my room wasn't as clean / fresh Pros: - - Parking was plentiful I had high hopes...and...although it looks as though there were major upgrades - staff / accessibility to amenities needs work (literally)

The front attendant went the extra mile for me this morning and I am so grateful! We had a great…read morestay!

Arrived late for check in due to a delayed flight but the mobile app and communication with the…read moreteam through there made my arrival super easy. I paid for a standard room but received one with an extra lounging room which was such a plus! The location has a work area that was useful as I was traveling for work. The members at the breakfast area were SUPER friendly and complementary. The bar in the lounge is also a plus! Great customer service.

This hotel is an old hotel that has been remodeled however I do feel like everyone is very kind and…read morefriendly at this hotel from the front desk to the wait staff at the restaurant. The rooms were also very clean and upon arrival I got upgrades to a room with beautiful view of the mountains. Overall great experience as food was also pretty good. The only minor item was the leaking from the ceiling of the hotel but seems like the hotel was working on resolving that issue.

Decent hotel but has some minor issue. Bug in breakfast area, Shower grout needs to be cleaned,…read moreChair needs to be reupholstered, stain on hallway floor.

This hotel is very nice and I love staying here every time I came to Arkansas. There service is the…read moreabsolute best and they never let me down. There free breakfast is good and they have a nice fire place inside and great seating. (Pictures attached) Can't wait to come again.

Booked for three nights while attending expansion opening of Crystal Bridges Museum. Absolutely…read moreconvenient to restaurants, shopping and activities. One block from I-49. Room was spacious, well appointed, cared for, clean and quiet (1st floor room). Breakfast was well supplied and staffed. All guest service agents at the desk were knowledgeable and helpful. Robin, in particular, was exemplary. The morning of checkout, facing a 10-hour drive home, a storm rolled in that would have followed me AND there was flooding already in my home state. Robin verified that the room was not booked and took care of everything necessary for my one night extension. She was personable, pleasant and professional. Will stay again if in the area in the future, guaranteed!

We stayed here for one night while passing through the area. The hotel was perfectly good, though…read moreI can't say anything stands out about it. Our room was comfortable and it was nice having a sofa in our room. We enjoyed the free breakfast the next morning; I especially liked the pumpkin spiced waffles and toppings that went along with them. I would definitely stay here again.

My first time staying at a bed and breakfast and the Victoria was wonderful!…read more My husband and I stayed in the Camelot room. The drapes were hung so beautiful and the black chandelier is gorgeous. My favorite part is the bathroom. It has pink floral wallpaper and it's so quaint. The whole room was filled with such detail and intention. Michael is such a wonderful cook. There were homemade scones and cinnamon rolls served with eggs, bacon or sausage and they also had little parfaits. I had to have everything because it smells so delicious! Totally worth it to stretch my waistline. Joana mentioned they plan to open a bed and breakfast in France! With the wonderful couple hosting, you know I'll be there! Learning about the history of the Victoria from Joana was surprising! I'll leave yall with a cliffhanger so you can go and check it out or go back and hear about it from Joana or Michael.

So happy we decided to make The Victoria Bed and Breakfast our choice to call home for the one…read morenight we stayed in Bentonville! The location was perfect to walk to the downtown area. The B and B itself was welcoming, tastily decorated, cozy and comfortable. The pool and hot tub looked inviting although we didn't have time to try either. Killer breakfast in the morning with plenty of food. Fruit was the best and so fresh and delicious. Pastries were equally as fresh. The presentation and vibe of the dining area was nicely done. Breakfast order was cooked as requested and yummy. I am sorry we were able to spend more time, not only in the area, but at The Victoria. It takes a special couple to own and manage a B and B and Michael and Joana have it mastered to a fine art! You won't be disappointed to add this to your list of places to stay if you are in the vicinity.

GREAT hotel for new hotel users. Good thing it is downtown so it is really a good view from…read moreapartments in the hotel. The atmosphere is AMAZING! Free breakfast, free drinks, free snacks, And it is so much fun at the pool! The downside is the pool is crowded and the pool water is unclear. It's still fun though. Also a downside is that kids kept spraying we with their pump water guns. It is nice and there is nice people and the elevators are so cool lol! You can see through a glass window and see the 1st floor. It reminds me of that one level of the backrooms in london. It's free in the middle and spacious, and on the outside it's hotel rooms! The people are nice there, and I reccomend bringing your own soaps in the showers because the shampoo body wash and stuff are locked to the wall. I can't really pump it either. Bring your own shampoo and body wash. This hotel is so good because there isn't no bed bugs, the bathrooms in the hotel are clean, and RIGHT when you check out the housekeeping lady or man goes to your room immediately. I see them all the time. This is crazy!!! Another downside in the hotel is because the pool smells like salt and bleach. The pool is really like sea water. Also another downside is that they removed the hot tub. Either way though I have to say about this hotel is it's so good. It's good like really.

spent 3 nights at this hotel with 2 rooms booked and had toilets backing up on the floors "fixed" 3…read moretimes. and was with out hot water for 2 days thuraday evening and no hot water back until Saturday around noon. was told I would be compensated with Hilton points for the inconvenience. I was given 5000 points per room which is the equivalent to about $15 off our stay per room. I have reached out to Hilton and the property multiple times and just keep getting ignored. The points didn't arrive in my account until he next day. and was told it was to late to complain because we had already checked out.

The accommodations were great. The room was in great shape. Any time we needed something from the…read moredesk or from housekeeping, they jumped on it quickly. Great customer service by Vanessa and Joselyn.

average stay overall. It's your standard Aloft, if you've been to one, you've been to this one…read more Nothing really stands out. Biggest downside is the location. No dining or convenience spots within an easy walk, so you'll need to drive for anything. The bar was also a letdown had the most limited selection I've seen at an Aloft. It gets the job done, but that's about it.

We checked into the hotel on Friday, 5/15 and checked out on Sunday, 5/17. We are from Tulsa,…read moreOklahoma, we drove to Bentonville for this hotel and to experience the Bentonville nightlife. Let me tell you, this hotel is located in the absolutely perfect spot if you are there for the nightlife. It is right in the heart of downtown Bentonville. And to our surprise, the farmers market that spans for blocks, every Saturday 7a-1p, is literally right outside the front doors. Okay, lets get down to it. Beautiful hotel with fun and artistic decor. Beautiful, clean, large rooms with all the amenities; even robes and a Nespresso maker. More than most hotels. Nicest staff on earth, even the cleaning crew was delightful. I truly felt like a guest of honor at this hotel. It also has the cutest restaurant and bar inside. They restraurant offers room service too! You just can't go wrong with this hotel. Look it up before you go, they have some great Tik Tok reviews. 10/10 across the board!!!!

Talk about a different hotel experience. I've never stayed in a hotel where the art was the main…read moreattraction. Don't get me wrong the rooms, showers and bar were Greta hut just being able to walk around and explore art, that cycles every few kk that was great. Especially the penguins which are at each location in various colors that the town actually votes on great experience

1. first room had ants horribly! 2. second room the bed had…read moresuch a large dip in the middle it was impossible to sleep. 3. we left a few items in the room. I spoke with the front desk and i was told if we emailed a shipping label, they would ship the items back to us as we live 5 hours from hotel. Sent shipping label, confirmed with front desk staff they received it. Contacted front desk on 3 different occasions to follow up on if the items had been shipped and got the run around each time. From our end, the items have still have not shipped and it has been a week the hotel has had the shipping label. Staff is is very dismissive and unhelpful any time I call to follow up.

Beds are horrible will never stay at a Candlewood again. I could feel every spring in the Mattress.read more

This was the cleanest hotel I've stayed at maybe ever! Our room was clean and smelled amazing! The…read morestaff were friendly and they even made more hot breakfast items this morning when they only had about 15 minutes left for breakfast. We enjoyed the grab and go style breakfast. Plus this hotel is in a great location with quick access to multiple restaurants within walking distance. Our bed was a bit hard but still very comfortable. We would definitely choose this hotel again!

Cute little hotel. Great breakfast options and super clean facility. Love that they have a fitness…read morecenter.