I read the reviews and the pictures were nice but these accomodations were not up to par…read more. Several issues at check-in: - - staff were dressed casually - too casual - - most amenities were closed (signs posted) - - staff seemed contentious rather than helpful - - staff complacent with disregard for customer service Accomodations: - - although this hotel seemed to have been renovated, my room wasn't as clean / fresh Pros: - - Parking was plentiful I had high hopes...and...although it looks as though there were major upgrades - staff / accessibility to amenities needs work (literally)

The front attendant went the extra mile for me this morning and I am so grateful! We had a great…read morestay!

Arrived late for check in due to a delayed flight but the mobile app and communication with the…read moreteam through there made my arrival super easy. I paid for a standard room but received one with an extra lounging room which was such a plus! The location has a work area that was useful as I was traveling for work. The members at the breakfast area were SUPER friendly and complementary. The bar in the lounge is also a plus! Great customer service.

This hotel is an old hotel that has been remodeled however I do feel like everyone is very kind and…read morefriendly at this hotel from the front desk to the wait staff at the restaurant. The rooms were also very clean and upon arrival I got upgrades to a room with beautiful view of the mountains. Overall great experience as food was also pretty good. The only minor item was the leaking from the ceiling of the hotel but seems like the hotel was working on resolving that issue.

This hotel is very nice and I love staying here every time I came to Arkansas. There service is the…read moreabsolute best and they never let me down. There free breakfast is good and they have a nice fire place inside and great seating. (Pictures attached) Can't wait to come again.

Stayed at the hotel on a short business trip. It was close to restaurants. The room was clean. The…read morehotel was clean, and I thought I had a decent breakfast. I would recommend.

We stayed here for one night while passing through the area. The hotel was perfectly good, though…read moreI can't say anything stands out about it. Our room was comfortable and it was nice having a sofa in our room. We enjoyed the free breakfast the next morning; I especially liked the pumpkin spiced waffles and toppings that went along with them. I would definitely stay here again.

Nice enough hotel, but close enough to the interstate to be VERY noisy. Can't say that we would…read morestay here again.

My first time staying at a bed and breakfast and the Victoria was wonderful!…read more My husband and I stayed in the Camelot room. The drapes were hung so beautiful and the black chandelier is gorgeous. My favorite part is the bathroom. It has pink floral wallpaper and it's so quaint. The whole room was filled with such detail and intention. Michael is such a wonderful cook. There were homemade scones and cinnamon rolls served with eggs, bacon or sausage and they also had little parfaits. I had to have everything because it smells so delicious! Totally worth it to stretch my waistline. Joana mentioned they plan to open a bed and breakfast in France! With the wonderful couple hosting, you know I'll be there! Learning about the history of the Victoria from Joana was surprising! I'll leave yall with a cliffhanger so you can go and check it out or go back and hear about it from Joana or Michael.

So happy we decided to make The Victoria Bed and Breakfast our choice to call home for the one…read morenight we stayed in Bentonville! The location was perfect to walk to the downtown area. The B and B itself was welcoming, tastily decorated, cozy and comfortable. The pool and hot tub looked inviting although we didn't have time to try either. Killer breakfast in the morning with plenty of food. Fruit was the best and so fresh and delicious. Pastries were equally as fresh. The presentation and vibe of the dining area was nicely done. Breakfast order was cooked as requested and yummy. I am sorry we were able to spend more time, not only in the area, but at The Victoria. It takes a special couple to own and manage a B and B and Michael and Joana have it mastered to a fine art! You won't be disappointed to add this to your list of places to stay if you are in the vicinity.

"Get Lucky" - Daft Punk with Nile Rodgers…read more We spent the weekend at Embassy Suites in NW Arkansas, not for a Razorback game, but to see my musical hero/icon/legend Nile Rodgers and CHIC, along with Billy Idol. Nile Rodgers has been on my bucket list, so it did not matter that we had to travel from Hawaii all the way to Arkansas via Dallas, (a 5.5 hr drive each way) then fly back the next day after the concert. I chose this place because the hotel is right across the street from the Walmart Ampitheater (Walmart AMP) and walking distance. Keep reading toward the end for a BIG SURPRISE. SERVICE: Mariah was at the front desk checking us in, and she was from Hawaii! Very nice girl. We got texts daily asking how they were doing. Housekeeping came by really late, like after 3:30 PM after we got back to our room from sight-seeing so we turned down the service as we still had nice fluffy towels. THE ROOM: The 2-room corner suite was really nice and spacious and clean. It came with a bar, microwave, fridge, full sized mirror, two queen beds, a chaise lounge, TVs in both rooms - and a cracked window in the anteroom which was taped with green masking tape. The bedroom faced the interstate, which was noisy through the walls. I could hear the cars/trucks speeding by, but I was tired so it was more like white noise. The A/C was loud, but at least it worked. Didn't really hear any neighboring room noises. BED: a bit soft, but clean and comfy. Pillows didn't smell like BO, like most places I've been. PERKS: free hot breakfast every morning, different fruits. Fresh Omelet station. Lots of choices. Coffee was strong and good. Very good. Lots of seating, even in the bar area in the morning. One of the best free morning breakfasts in any hotel I've ever been in. PARKING: $10 a day extra for hotel guests. Lots of open spaces. Embassy managed to keep the concert parkers out on the day of the concert. BIG SURPRISE: I got to meet Nile Rodgers!!! He was trying to get breakfast when I interrupted him. His plate was still empty but he graciously agreed to take a photo with me. I also went back after 30 minutes and we casually waved at him and he called us over to his group. He threw his arm over my shoulder and gave me a hug, he held my hand in another photo. He was one of the nicest celebrities I've ever met - very humble and genuinely friendly. I was over the top dying inside!!! The man I came to see was staying at the Embassy Suites! It's no surprise that musical celebrities may be staying here, especially if they are playing at the Walmart AMP, as it's right across the street and convenient. So if you want to see your favorite musician at the AMP, book a room at the Embassy Suites and you may get lucky!! Return factor: YES. In the future. Maybe. Don't think Nile is going to play in AR again any time soon (he is usually in Europe).

Great place to stay with an awesome breakfast in the heart of the the shopping district and the…read morepromenade area as well as the amp, which is a Super concert venue.

Trendy hotel with a lobby bar and options for breakfast. You can order a plant based sandwich and…read morean oatmilk cold brew! This vegetarian was surprised and very happy to discover these options! Without a car it was nice to be able to get something to eat and drink in the morning. I didn't explore the pool area or the fitness center. The staff was friendly and the location was good. Will definitely stay here next time I'm in town!

From the photos on the hotel website, I was expecting a clean, trendy, comfortable experience…read more While the hotel staff was very friendly. Our hotel room was dirty. The sheets smelled used, and the rooms air conditioning played its own heavy metal song all night every time the fan kicked in. I would take a pass on this one and look for something a little more comfortable if you want to sleep while you stay at the hotel.

A neat idea to have an art museum over a hotel. Right in the heart of downtown. Free parking is…read morejust right around the back of this building. The art changes a handful of times a year. Worth a look. It's free.

We planned a trip to Bentonville with some friends to come and see the Crystal Bridges Art Museum…read more Everyone we spoke to recommended that we stay at the 21C and we certainly did not regret the choice. The hotel is centrally located right off of the town square and within walking distance of Crystal Bridges, The Momentary and pretty much every place we wanted to go the whole weekend. In fact, the only uber we took was to the Coler Mountain Bike Preserve to hike one morning. One interesting thing of note was that our friends arrived the day after we did and after they checked into their room they sent us a photo asking if our room looked the same. Our room was lovely and spacious and swathed in neutral colors. Theirs..... was not. I joked that maybe their room was an art installation. Turns out that it was! We asked about it at the front desk and room 333 is an art installation that the computer assigns at random. It was only odd that they weren't tipped off when they checked in. Still a large lovely room and a funny story to tell when we got home. Good restaurant/bar inside of the hotel and a great gym that is even outfitted with Peloton bikes. Would happily recommend this hotel to friends that were planning a trip to Bentonville.

Customer service was great. I would like to see money put back into the hotel. Really clean the…read morefurniture, make sure things work before renting the room and more cleanliness. Also repairing areas.

1. first room had ants horribly! 2. second room the bed had…read moresuch a large dip in the middle it was impossible to sleep. 3. we left a few items in the room. I spoke with the front desk and i was told if we emailed a shipping label, they would ship the items back to us as we live 5 hours from hotel. Sent shipping label, confirmed with front desk staff they received it. Contacted front desk on 3 different occasions to follow up on if the items had been shipped and got the run around each time. From our end, the items have still have not shipped and it has been a week the hotel has had the shipping label. Staff is is very dismissive and unhelpful any time I call to follow up.

This was the cleanest hotel I've stayed at maybe ever! Our room was clean and smelled amazing! The…read morestaff were friendly and they even made more hot breakfast items this morning when they only had about 15 minutes left for breakfast. We enjoyed the grab and go style breakfast. Plus this hotel is in a great location with quick access to multiple restaurants within walking distance. Our bed was a bit hard but still very comfortable. We would definitely choose this hotel again!

Cute little hotel. Great breakfast options and super clean facility. Love that they have a fitness…read morecenter.