The guys came out to unclog drains and toilet lines in one of the bathrooms,. They were very…read moreefficient. They wore shoe covers which I loved, and did the job in a timely manner. Very pleased with these 2 young men, and with E. Dake.

Dan and Jeff stopped by to give me a quote to install a water line in the refrigerator cubby of our…read morenewly remodeled kitchen. 5 minutes later they offered to do the work right then. The quote was so reasonable that we gave the ok. Literally couldnt have been 30 minutes and they had it done. Valve tucked in neatly so the refrigerator went back flush. This is not my first experience with this company and it won't be my last! Outstanding customer service again! From the front office to the field! They do it right! I know from personal experience how difficult it is to have that consistency with all touch points in a service related business. These folks do it well! Thanks again for your help!

I'm new in town and need some work on our new house and they were the ones who came first…read more They totally impress me from the beginning with their professionalism and teamwork. If I need anything more done they will be the first and the only one I call. I would definitely recommend them to anyone looking for AC or heating or plumbing work. It's hard to find this kind of quality work and someone who care about their work as they do. I got lucky on my first call.

Well if you are prepared to spend close to $1000 for a clogged toilet on a Sunday call them…read more Originally quoted $195 service call and $350/hour. Well clog is gone but now toilet doesn't work and still need a plumber. I think this is called taking advantage during an emergency. My bill was $777 for 1 hour.

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Finding Steadfast was a blessing. It is hard to find a business with nice employees who do a good…read morejob. From responding to our initial request to answering our questions to the appointment itself everyone was nice. This appointment was for our furnace but we wouldn't hesitate to use them for plumbing needs as well. Yes, we would recommend them. Thanks to all.

They installed my tank less water heater, and have been back for routine maintenance and another…read moreunrelated issue. Dennis is polite, knowledgeable, and dependable. Pricing is good, too. Will be happy to work with Parsons in the future.

Amazing customer service! Friendly, knowledgeable and…read morereliable! Professional company, my plumber for life. Easy to get an appointment and worth every penny!!

Amazing response. Great service. Have all the equipment to get the job done. Highly recommended…read more Honest with customers.

Anyone needing sewer work in Ashtabula or Lake counties should definitely call Bobby's Sewer and…read moreDrain Cleaning. Once I realized we had a clogged sewer line and called them, they came out same day, snaked a camera down the line, diagnosed the problem (broken pipe) and identified a remedy. They teamed up with Holbrook Sewer and Excavating who laid 50ft of pipe the next day. Mission accomplished. The work done was first class at a very reasonable price. I you need sewer work done look no farther, this is who to call.

Fantastic experience again. Thank you for working around our schedule and the technicians were…read moreprofessional and thorough.

I'm so lucky Scott and his team came out as quickly as they did. He was very knowledgeable and…read morequickly solved my problem. Awesome Customer Service! They will be my go to if I have any issues in the future.

Thank you for the work you did at Shalom Home for women and children. God bless you and your…read morebusiness!

Excellent service. Joe showed up on time, asked if he should wear a mask, very courteous and…read moreknowledgeable. Replaced my hot water tank without any problems. He fixed several other things as well. I would highly recommend Troy's Plumbing!

helped sort out an emergency backup before coming out to snake the lines . saved a boatload of…read moremoney there and will pay the non emergency price to fix the problem--most helpful.

Wouldn't fix the obvious cracked pipe unless we tore out the entire shower, then never gave us a…read morequote. Charged almost $300 and Nothing fixed.