Wouldn't fix the obvious cracked pipe unless we tore out the entire shower, then never gave us a…read morequote. Charged almost $300 and Nothing fixed.

Our kitchen drain was backing up and we tried everything we knew to fix it. We were frustrated…read morebecause nothing worked. We called Duncan Plumbing and they came out the next day. They diagnosed the problem - improper fall (which we knew). They put in all new drain lines and everything now works properly. Josh and Zach did a great job and we recommend them.

I had a toilet issue and an outside faucet that when used leaked back into the basement. Both…read moreproblems were efficiently completed at a reasonable price. Very pleasant with individual and would not hesitate in calling for their services again and would highly recommend Aleen's Lake County Plumbing.

Came out the same day to look at my sewer line issue. Gave me a quote the same day, and came back…read moretwo days later to complete the job. Not an easy task as he needed to trench by our Generac generator. Very nice person and did a terrific job. Very fair price and excellent service.

I highly recommend this business. From the great customer service both from the office and the…read moreknowledgeable Tech who came out to handle my heating issue, 5 stars!

We had an issue with our toilet. I was given a quote of 800 dollars to fix the toilet and 1000…read moredollars to replace the toilet. After the toilet had been replaced. I priced the toilet at toto plumbing supply and the cost of the toilet was less than 400 dollars. The plumbers were at my home for 2hrs and 5 minutes. The work was done properly and the workers were pleasant and professional; however, my wife and I felt the plumbers were more interested in generating income than having a longterm relationship with a satisfied customer. The charge to replace the toilet was about 300 dollars per hour. We felt that the fee was excessive.

WyattWorks is extremely experienced; professional; responsive and thoughtful! My 92 year old…read moremother was having a major plumbing issue inside her home that required an emergency call to WyattWorks. A call late at night I might add. Quick background on my mom. She knows everyone in Wickliffe and is universally loved! WyattWorks didn't know my mom. They just know that she needed help: after hours. Wyatt was there immediately; and in a time of COVID 19, the technician followed social distancing guidelines. He also fixed the problem with courtesy, AND, the company gave her a very generous price break because of her age. In a time of need and in a time when compassion is needed, WyattWorks plumbing perfectly did their job!

I made an appointment for a monday, they cancelled last minute due to "a large volume of…read moreemergencies" which is fine, I can be understanding so I rescheduled for thursday morning. Waited until noon and hadnt heard anything yet so I had to cancel as I am not available in the afternoon. I will be calling a different plumbing service but have now wasted a week of time getting the job done. Poor communication, poor scheduling, only talk to an AI bot that texts you. do not recommend

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

My a/c went out on the 4th of July. I called them on the 5th and had service technician here on the…read more8th. Scott was very friendly and had manners enough to put shoe covers on before entering my house. The only reason I gave 4 stars instead of 5 was because I had an all day window appointment which tethered me to my house for the day. I asked again the day of my appointment, and they said there was no way to narrow it down.

Just another fab experience by Harry the plumber. I know...whoever says THAT? But I speak truth…read morefriends. Quoted, pre-scheduled, on-time, perfect installation of a new double laundry tub with a one-year warranty...and they hauled away of the ancient cast iron/cement beast that was leaking all over my basement laundry room. Delighted customer here!

From the owner: The price is Thrifty the service is Priceless…read more Complete repair plumbing and drain cleaning Complete drain service

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Had a extremely good experience. The technician arrived on time, quickly recognized the plumbing…read moreproblem, and defined the restore procedure really. The work turned into performed efficaciously, and the whole lot has been working properly considering. The most effective purpose I'm giving 4 stars in place of 5 is due to the fact the pricing felt a chunk excessive. Still, the exceptional and professionalism made it well worth it. Would clearly name them again for destiny plumbing needs.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

Once again, 1-Tom Plumbing of Cleveland saved me from a plumbing disaster! Jay, who fixed my toilet…read moreabout two years ago, came back and did a great job repairing my shower and cleaning the shower drain from my 85 year old house. He was fast and professional and explained the issue clearly. Now my drain is better than when I bought the house. Thank you for coming to my rescue and keeping me from having a tub that takes 10 hours to drain after a shower!

It started when my husband attempted to replace the sprayer for the kitchen faucet. Five hours…read morelater, time to call a plumber. My only choice for the past several years has been Kevin Zilke, Plumbers Ink, which is now under the umbrella of 1-Tom Plumber. Everything I had come to expect - quality work, prompt, efficient, complete clean up, friendly and knowledgeable, with the ability to explain the process, continues with the franchise experience. We cringed at the estimate, but smiled at the value. They take pride in standing behind their work. Zach arrived on time and respected my home and pets. My situation proved a little challenging, the drop in sink didn't quite drop in, but Zach was up to the task and made the necessary adjustments with stunning results. 1-Tom Plumber will continue to be the only plumber I need to call.