today is january 15, 2026. we have hotwire communication as our cable and it is free. problem is…read moreit never works. we now have been without yes your reading this correct for 5 days. yes, 5 days without a tv. you can not get any information from hotwire except we are working on your problem. you pay all this gd rent and this is the bull you have to put up with. i have lived at salem since 1980 (46 yrs). how i wish i could turn the clocks back to the way it used to be. this is unacceptable for the amount of money you have to pay in rent. its just soooo sad how salem has gone down hill so bad. and it seems like the offce could care less. so remember think real hard before you decide to move into salem harbour. (luxury apartments is a bunch of bull). just wish they had people that cared what is happening to this place. going down hill fast.

maintenance team is atrocious, absolute zero customer service from those working the front office,…read morecommunal areas are always dirty. I've unfortunately lived here for 6 years due to proximity to work but this place is not worth the money.

My husband and I just moved to the Northeast Area, we were transferred for work. We really like…read moreour townhouse so far. There are a lot of children in the community and we feel at home. We have a townhome with a new kitchen, washer/dryer and 1.5 baths. The staff was very helpful and we are happy we chose to move here.

We moved in a little over a month ago and so far we've been massively impressed with the property,…read moreits management and the staff. Upon moving in the team had done an amazing job getting the apartment flawlessly clean and ready for us. The maintenance team responded within 24 hours to an issue we were having with a drawer and had it fixed within 20 minutes. We couldn't be happier with our new home.

The neighborhood is close to a lot of stores and the highway. The apartments are very spacious! The…read morestaff is very friendly, and I even got a gift bag when moving in! I'm looking forward to living here.

We met with Ms. Rachel and she directed us to the Ambassador 1 Apartments because a two bedroom…read morewill be available soon. We saw the model and loved it. We talked with Ms. Rachel's boss and he told us about the apartment and its many features. We applied and hopefully we will soon be residents. Mary and Barry Jackson

It's old, there's no renovated apartments or at least well renovated the cabinet doors fall off I…read morehave to keep drilling them back on if i don't lose the screws. The neighborhood is going down the drain the people l don't throw the trash in the dumpster, I pay 100$ a month to get my trash taken out which I have to take out myself because the lazy guy never comes to throw it out. This place is a nightmare and I'm moving out as soon as my lease is up.

Just moved in 5/31. In only 40 days time, we've had maintenance out SEVEN TIMES. Some issues are…read morerepeated This is the second time in 2 days my air conditioning broke. The first time they took a week to get here to fix it. Upon moving in, The back door was broken, a shower handle was broken off and missing. Water came pouring in through 2 windows over an outlet in 2 different rooms. There is no light in either bedroom. And this is a "newly renovated" unit? 1900 a month for nothing to work?????

Great little apartments with owners that actually care about the upkeep. Since Berger took over,…read morethey've installed new doors, new shutters, redone all the landscaping, pit brand new carpets on the staircases and a lot more! That's what makes me renew my lease here, the fact that it keeps getting nicer and nicer!

This was by far the worst apartment complex I have ever lived in. From the beginning, there were…read moreconstant hidden fees and surprise charges that were never clearly explained upfront. Management is completely lacking in transparency and seems more focused on squeezing extra money out of residents than actually maintaining the property or providing decent service. Maintenance requests take forever to get addressed, if they get addressed at all. Simple issues drag on for weeks, and communication is terrible throughout the process. Every year this place has gotten noticeably worse -- poorer upkeep, worse management, and an overall decline in quality while rent and fees continue to increase. The staff acts indifferent to resident concerns, and trying to get clear answers about billing or policies is frustrating and exhausting. For the amount they charge, the living experience is nowhere close to acceptable. There are far better places to live that actually value their tenants and maintain their property properly. Honestly, moving out was the best part of living here. I'm incredibly relieved to be done dealing with this complex and would never recommend it to anyone looking for a stress-free place to live.

I loved my apartment since I moved in 2024. No problems and I love the office staff until the 2nd…read morebad snow storm we had My daughter slipped outside our apartment, as soon as It happened I personally called the office myself but the office was closed already for the weekend. At the time of her slip and fall none of the walkways were shoveled, the snow just began to accumulate on the ground so it was not shoveled or salted yet. About 2 hours passed I went back outside to get my grand daughters toy out of the car and noticed they must have received my call because they came by and the walk way was cleared and salt was down. Monday came and gone, mind you I have a lot of health issues and with the cold damp weather my COPD, diabetes neuropathy, and my arthritis is very bad those of you who have these issues will truly understand and with 2 deaths of people I knew passed away all in the same week so I kept telling my daughter she needed to follow up with the front desk and she didn't. I placed another call to the office the following Monday. Somehow in the middle of the call right about 5:59 pm we get disconnected. I attempted to call back twice, no answer but the front desk closes at 6pm, how convenient. My daughters fiance and I drove to the office, lights out door locked. It's now Thursday and all I hear is crickets. I hope I catch my neighbor outside because he has the door camera and I want to see if he has it saved I don't understand why all this trouble. She slipped and fell, and she is very sore still. I am hoping she is okay. Since all this happened I put in 2 maintenance calls for my toilet and no one has addressed that or returned my call either. I can see if we are troubled tennants but we aren't, we never missed rent always pay in advance, never cause trouble. So if considering moving here just keep that in mind. All I know is once our lease is up we won't be back here again. Frustrated tenant.

Nice large well maintained 1 bedroom apartments safe community good value for the price leasing…read moreagent was very accommadating

One of the best places that we have ever lived and we have moved often from east to west. Nice…read moreview. Very convenient to everything including a cute mini downtown. Close to all the highways. And very quiet. It's really a hidden gem. Maintenance are always polite. Bo the maintenance guy will always help you with everything. Very respectful neighbors. Upgraded space from kitchen to carpet. To Frankie Thank you very much for everything from the day we came in to the day that we are about to leave. You've been really helpful and a doll. Bo and Frankie you guys make our living here for the past 3 years a very pleasant experience. Keep doing what you do. Matt and I will always be grateful. We were hardly home due to us traveling so much for work but when we are home. Just sipping a nice drink on the balcony hearing the sound of the river and passing boats makes everything worth it. Will never forget this place, the people, the neighborhood, our place and the management. Will always hold a place in our hearts - Matt and Ed Donovans FYI the best ever margaritas and mojitos pitchers is right around the corner. The Cantina a short 10 minute walk

I lived at Knightsbridge apartments for 4 years in a renovated unit. Yes the walls are thin but…read morearen't all the apartment complexes? I came from Village Square up the road and this was a far better experience. Barbara was always quick to respond to my emails. Any maintenance requests I submitted were taken care of immediately. They always took resident complaints seriously. Pest control services was included. Where do you get that? They continuously work hard to keep the property looking like an enjoyable place to live. I recently moved out to be closer to work. The move out process was so smooth. I didn't have to do much, just clean the place. Barbara was so sweet during my walk through. I would highly recommend living here! They treat you well!

Worse place I ever lived walls and floors paper thin. Neighbors very unfriendly. Forced to move as…read morea senior because the neighbors destroyed my property and cursed me trough the floor when I came in all the time. Front office did nothing till I stood up for myself and I was the one forced to move. Sorry I ever lived there