The landscaping at this place has declined miserably. it seems they only cut the grass when they…read morefeel like it and it is really starting to show. I'm very very disappointed at the decline. very sad.

today is january 15, 2026. we have hotwire communication as our cable and it is free. problem is…read moreit never works. we now have been without yes your reading this correct for 5 days. yes, 5 days without a tv. you can not get any information from hotwire except we are working on your problem. you pay all this gd rent and this is the bull you have to put up with. i have lived at salem since 1980 (46 yrs). how i wish i could turn the clocks back to the way it used to be. this is unacceptable for the amount of money you have to pay in rent. its just soooo sad how salem has gone down hill so bad. and it seems like the offce could care less. so remember think real hard before you decide to move into salem harbour. (luxury apartments is a bunch of bull). just wish they had people that cared what is happening to this place. going down hill fast.

We moved in a little over a month ago and so far we've been massively impressed with the property,…read moreits management and the staff. Upon moving in the team had done an amazing job getting the apartment flawlessly clean and ready for us. The maintenance team responded within 24 hours to an issue we were having with a drawer and had it fixed within 20 minutes. We couldn't be happier with our new home.

Whoever the leasing agent is at the property today was rude and dismissive. We were looking for a…read more2br 2ba, which two rental websites said we're available now. We set up an appointment and when we got there the agent, rather rudely, stated there are no units available until September. When I explained there were websites indicating availability AND that we were contacted by the office to tour one of the available units, he told us we should go somewhere else to find an apartment. As nice as the pictures are, I would not rent here. If this is the reception a potential resident received, I cannot imagine how they treat people once they have the tenant's money.

The neighborhood is close to a lot of stores and the highway. The apartments are very spacious! The…read morestaff is very friendly, and I even got a gift bag when moving in! I'm looking forward to living here.

We met with Ms. Rachel and she directed us to the Ambassador 1 Apartments because a two bedroom…read morewill be available soon. We saw the model and loved it. We talked with Ms. Rachel's boss and he told us about the apartment and its many features. We applied and hopefully we will soon be residents. Mary and Barry Jackson

It's old, there's no renovated apartments or at least well renovated the cabinet doors fall off I…read morehave to keep drilling them back on if i don't lose the screws. The neighborhood is going down the drain the people l don't throw the trash in the dumpster, I pay 100$ a month to get my trash taken out which I have to take out myself because the lazy guy never comes to throw it out. This place is a nightmare and I'm moving out as soon as my lease is up.

I found another problem this morning and filed a complaint…read more The apartments here are old and have many problems. If you are going to move in, it would be better somewhere else. I too will be moving to another place. This is the actual complaint I am putting in. "This other drainage problem has not been resolved. The water in the washing machine is starting to smell. Please take immediate action. I have been ignored for four weeks."

Great little apartments with owners that actually care about the upkeep. Since Berger took over,…read morethey've installed new doors, new shutters, redone all the landscaping, pit brand new carpets on the staircases and a lot more! That's what makes me renew my lease here, the fact that it keeps getting nicer and nicer!

worst management stilling the people money and mice problem, I got cheated by them multiple time…read more no supporting staff, they behave like rude boss . they send an email before one hour today morning around 7 am to vacate the parking lot by 8 am , while i notice by 8.05 am the already kept the chain into my car , and started pulling my car infront of me , i was running behind but still they took my car , when i went to leasing office they told we can not do anything you have to pay $365, then i went with my friend by driving around 25 , i paid the cash money $365. and came back. i dont know if people goes for vacation they cheat more money any help is good for me. 2 one more thing while i went there (towing parking lot i saw one of member from leasing office he might be staying for his commission ) i saw once past couple of year experiencing i wnt many time for mice problem m they said you should not have food item at your house , will send the people for inspection . 3. while i moved out from one apartment to other aprement the kept deduction money for my both apartment . i might lossen money there too. when i was missed the payment on there deadline they were asked me to pat around $95 it was very next day after dealine.

I loved my apartment since I moved in 2024. No problems and I love the office staff until the 2nd…read morebad snow storm we had My daughter slipped outside our apartment, as soon as It happened I personally called the office myself but the office was closed already for the weekend. At the time of her slip and fall none of the walkways were shoveled, the snow just began to accumulate on the ground so it was not shoveled or salted yet. About 2 hours passed I went back outside to get my grand daughters toy out of the car and noticed they must have received my call because they came by and the walk way was cleared and salt was down. Monday came and gone, mind you I have a lot of health issues and with the cold damp weather my COPD, diabetes neuropathy, and my arthritis is very bad those of you who have these issues will truly understand and with 2 deaths of people I knew passed away all in the same week so I kept telling my daughter she needed to follow up with the front desk and she didn't. I placed another call to the office the following Monday. Somehow in the middle of the call right about 5:59 pm we get disconnected. I attempted to call back twice, no answer but the front desk closes at 6pm, how convenient. My daughters fiance and I drove to the office, lights out door locked. It's now Thursday and all I hear is crickets. I hope I catch my neighbor outside because he has the door camera and I want to see if he has it saved I don't understand why all this trouble. She slipped and fell, and she is very sore still. I am hoping she is okay. Since all this happened I put in 2 maintenance calls for my toilet and no one has addressed that or returned my call either. I can see if we are troubled tennants but we aren't, we never missed rent always pay in advance, never cause trouble. So if considering moving here just keep that in mind. All I know is once our lease is up we won't be back here again. Frustrated tenant.

Nice large well maintained 1 bedroom apartments safe community good value for the price leasing…read moreagent was very accommadating

One of the best places that we have ever lived and we have moved often from east to west. Nice…read moreview. Very convenient to everything including a cute mini downtown. Close to all the highways. And very quiet. It's really a hidden gem. Maintenance are always polite. Bo the maintenance guy will always help you with everything. Very respectful neighbors. Upgraded space from kitchen to carpet. To Frankie Thank you very much for everything from the day we came in to the day that we are about to leave. You've been really helpful and a doll. Bo and Frankie you guys make our living here for the past 3 years a very pleasant experience. Keep doing what you do. Matt and I will always be grateful. We were hardly home due to us traveling so much for work but when we are home. Just sipping a nice drink on the balcony hearing the sound of the river and passing boats makes everything worth it. Will never forget this place, the people, the neighborhood, our place and the management. Will always hold a place in our hearts - Matt and Ed Donovans FYI the best ever margaritas and mojitos pitchers is right around the corner. The Cantina a short 10 minute walk

Worse place I ever lived walls and floors paper thin. Neighbors very unfriendly. Forced to move as…read morea senior because the neighbors destroyed my property and cursed me trough the floor when I came in all the time. Front office did nothing till I stood up for myself and I was the one forced to move. Sorry I ever lived there

Please don't bother. I live here with my family. We thought it would be a nice community, but was…read moresadly disappointed.  I wish we could give zero stars. This place is very disgusting, including the staff.  The property manager Shaivanie is the rudest person I've ever met and the maintenance person is very lazy,  They send emails out complaining about people's parking, removing things from balconies, etc,  but don't clean up the property. They let used dog trash bags hang from the trees in back like Christmas tree ornaments. Then send emails to the residents about not doing it, but don't try to clean them up or provide a dog trash bag disposal. There is 1 recycle and 2 trash dumpsters for the whole complex. So if you live all the way in the back, you have to either drive or walk 10mins to it. Then when you get there you see the below pictures. Very disgusting!!  Never cleaned. The walls are paper thin. You can hear your neighbors coughing or whatever. Definitely not worth almost 2k for a 2 bedroom. So if you don't mind roaches, mice, filthy trash area, overpaying for thin walls, dog trash bags thrown everywhere and horrible staff, then by all means come here. If not, then PLEASE STAY AWAY!