Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

The man provided a fast and accurate diagnosis. Pricing was fair. I am going to call them on my…read morenext concern

Very happy with the service we got. We had our Traine central air cleaned out last year by a nice…read moreand friendly young man. He really cleaned it out. checked everything. Not a half ass took the lid or cover off , wash it down really well with water. . He came in and answer all our questions. then program or thermostatic for us. we asked very nicely. And he showed how to program it. This company was way cheaper than Hale's. Hale's was rude. and Double C did a better job

Excellent customer service. Knowledgeable technicians. It was very cold and our heater was not…read moreheating. We had difficulty finding someone who was familiar with our system. We called Double C and they sent a technician out quickly. Brandon diagnosed the problem and got us up and running. Highly recommend.

Very happy with the quality, cleanliness, and communication from Alex for a full vent system +…read moredryer vent cleaning. The team went above and beyond calling out minor issues and asking for my input. It was great to see the attention to detail to ensure the system was properly cleaned while educating on me what they were doing. As a bonus, they only use natural products - no chemicals! 5 starts - great company!

House as 1 35 foot duct with 2 branches about 8 feet; 1 story ranch 1400 sq feet; Showed up 1st…read morething int he morning on June 4, 2024 20 minutes late on in a beatup white van with an assistant with dirty torn jeans and tshirt; told me he could not use his equipment on my HVAC (4 year old system) and took an small pot belly home depot air compressor and blew air in the vents without taking off the vent covers off, then turned on my fan; Put a intake fan on the living room floor supposedly to collect all the dust. Was at my home for 30 minutes total charged $350 (VENMO) and did not give me a receipt. I had to vacuum and dust all my back bedrooms for the next 2 days. I called and complained that I was not paying $700 a hour for this poor work. He said he charges the same regardless of house size or equipment used; asked for my email to send a receipt; was out of town and said he would call the next week to refund some money. Never called. Michael Humphrey

fast service, great work. service man very good and polite. explains what he is doing also explains…read moreentire charges.

I called Schomburg for an estimate. They were thousands of dollars higher than anyone else. After…read morebeing told no they keep calling and harassing me. Do not call them, you will be sorry.

Immediate help with an ice maker issue. Corbin was here exactly when scheduled, was polite and…read moreimmediately answered all questions we had. When he left, we were back in business with a working ice maker! This is another positive response to long-time services and products from Pence's. Highly recommend!

0/5 Beware of this company!!!…read moreI have spent almost $2000 since May to repair my AC unit. Each time I have been told it's good to go, which it never has been. Today, I called and asked for a portion of my money back, which the owner refused. I was fully taken advantage of as a single woman and left with no AC for me or my children, this entire summer. Think twice before choosing this local company!