Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

Had speedy and very efficient service!! price was very reasonable. Definitely will use them again.read more

I'm new to the area and just moved in to my new house. I knew my water heater needed to be replaced…read morefrom the inspection, and when I first started looking for a plumber, the price quotes seemed high, and very high. I put my project on Yelp, and Dragonfly was one of the first companies to respond. They contacted me by phone (no AI messaging system) and were very polite and professional. They sent someone out that day, and the price they quoted was actually very reasonable. They happened to have an opening the next day, and I had my new water heater installed less than 24 hours after I first saw them, and for a price I could actually afford. Every person I dealt with at this company has been kind, personable, and knowledgable. This is a small local family owned business, and now I have a plumber I trust for any future needs. They also do HVAC, and I plan on using them for that, too. It's such a relief as a homeowner to have a great company to work with, and I highly recommend these folks. What a great experience!

Very Helpful, was informative and did a great Job. Everything works great. Will definitely use…read morethis company again

We have used for the maintenance of our systems, last year Zach came and did a great job friendly…read moreand knowledgeable he told us we would be needing to replace AC, because of new freon standards, system is 13 years old. no pressure just information. A very nice young man and knowledgeable... We will ask for him to come again.

DO NOT USE CLIMATE CONTROL!!!!!!! Climate Control sent out a…read moretechnician, Charlie, when our AC went out. Once he "thought" he knew what was wrong, we agreed to the $250 diagnostic charge to investigate further and "find" the real problem. At first it was a faulty switch, then it was a leak, then we needed 10lbs of refrigerant...everytime he went out and came back in, there was something else wrong. Charlie was pressuring us into buying a new unit...we said no, just do what you need to get it working today. The repairs would cost about $4000. I felt like he was more of a salesman than a repair man. We told him not to do any repairs and leave. We then called a small locally owned company to ask for a second opinion. There was no leak, it did not need refrigerant, and was a quick and easy fix. The inside was full of grass clippings, causing the unit to shut-down as a safety feature. All it needed was to be cleaned, and it did not cost anywhere near $4000.

Premier Comfort has been nothing short of awesome! Stephen (owner) came out for us on a Saturday…read morebecause it was the only time that really fit our schedules to take a look at our AC - in FEBRUARY! Here's the scoop... we'd had another HVAC provider out to the house a few times to troubleshoot our AC during hot months (when we actually USE the AC lol). First time they topped off the Freon, and put some dye in the system to determine if we had a leak. Second time they came out the Freon was low again so we definitely have a leak - but couldn't find the dye to identify the leak. Topped off the Freon and went about their way, with a warning that we may need a new system. Third time they came out, same story... so I requested a quote for a new system. Y'all, it's pushing FOUR MONTHS later, and I can't shake a finalized quote out of that company despite at least a half dozen texts and a couple phone calls to touch base. Fed up, I called Premier Comfort and oh baby am I glad I did! Again, they came out for us on a Saturday and I was just expecting Stephen to take a look around to gather what I needed to put together a quote for a new system... thats what I asked for after all. What I got was above and beyond. In the course of chit chat, I told Stephen about our previous issues and he asked if he could take a "quick look" to figure out what the problem was. He checked everything the other guys checked. Then he checked about a dozen other things the other guys DIDNT check. Then, this bulldog of a craftsman asked if we could go check it the outside unit to see if he could find the problem... in FEBRUARY when it's SINGLE DIGITS outside... to try and find a problem with the AC! Dude is knocking snow off the AC trying to troubleshoot it! LOL! About three minutes in I told him this could wait for a warmer day (I couldn't feel my nose), but Stephen just smiled and said he was okay. At five minutes in (I couldn't feel my FACE lol) and more reassurances (read: begging) that this could wait, Stephen relented and we went inside to gather the info he'd need for the quote. The fee he charged for the house call was WAY more than fair, to the point where for the service he just provided, I actually felt guilty about it. I even offered to pay the man more money, but he wouldn't accept it. And that quote I requested? The one I couldn't get from the other provider for four months and counting? Stephen had it in my hands in TWO DAYS FLAT! Communication has been outstanding... we're currently putting the finishing touches on the quote and shooting for an early spring install. This is of course a major purchase, and I had tons of questions - Stephen has answered them all in a timely manner and has never lost patience with me. The prices of the new system was right in line with what I was expecting, so that was great too. People, Premier Comfort has absolutely been the gold standard in every possible way and I can't say enough great things about them. But don't take my word for it - reviews here on Yelp are light (I think I'm the first), but I CHALLENGE you to look up reviews on them on the platform of your choice (Google, etc) and find a single complaint anywhere. In the Internet age when everyone is quick to jump on review sites and gripe even over the most ridiculous little things? All you're going to find is five star reviews and people gushing just like me about how great Premier is. That's saying quite a lot, and not only do they meet those expectations - in my experience they EXCEEDED them. Hire with full confidence and watch the magic happen. You'll be damn glad you did.

From the owner: Offer Residential and Commercial, service, maintenance and installation for their heating and…read morecooling systems, along with the following specialties: - Mini Split Installation - Maintenance Plans Available - Kitchen Hood Ventilation Installation - Indoor Air Quality Solutions

if you have lots of money these are your guys. Way overpriced than the others here in Lawson. I…read moreguess they have to pay for their radio spots and sports arena . Plus, rude mom wife call them to central ready for the summer last year and they wanted at least 100 dollars more than the other reliable person in town. And probably do about the same job. But I will never know cause Hale's is too high priced for my blood. The other local people did a fantastic job. And the service man was very nice and friendly. Even helped us set up our programable thermostatic,

Morgan is an extremely polite and professional tech. He arrived on time and fixed my AC issue…read morequickly. house is already cooling off. Thanks Morgan you are a lifesaver. I would recommend Hale's to anyone having an AC issue.