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    Ark Angel Charters

    5.0 (1 review)
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    Services - Ark Angel Charters

    Boat charters

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    2 years ago

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    BOE Marine

    BOE Marine

    (17 reviews)

    When a project goes well, everyone is happy. It is when a project has a hiccup the true nature of…read morea company comes out. BOE did an install for me that worked, but not quite up to what was expected. The system installed worked great, except on rare occasions. Fortunately, the system issue did not limit the use of the boat. The system simply was not working to expectations. BOE stood by their instal, attempting to figure out what caused the intermit error. BOE reviewed their instal, ran multiple scenarios to replicate the error, and engaged the manufacturer. Many companies would have argued the system was working and the interment error was caused by something outside their scope, and did not limit the use of the electronics. BOE did not take that approach. They replaced a key component, which was not cheap, at their expense to ensure the system met expectations. I really appreciate doing business with a company that wants to make things work right!

    The good: BOE did a good job of installing $14,000 worth of new electronics on my boat. The tech,…read moreNeil, that did the work was great to deal with and does good work. The concerns: After providing me with quotes for my project, I confirmed the job, and then they increased their labor rates by $30 per hour, which added hundreds of $'s of labor to the final invoice. I was surprised that they did not honor the quotes they originally sent me. (Also be aware, all equipment is charged at MSRP.) It took almost two months to schedule and complete the work, including delays in starting the work. When I inquired about the schedule, the owner of the company, Emily, was put on the phone and was extremely rude to me. With that said, Alex did his best to provide good customer service but clearly had his hands tied. The miss: I asked for a quote to fix my trolling motor mount. Instead of fixing the mount, they added a quick release to the broken mount. When I pointed out the miss, they said that they don't fix trolling motors. At least I will have a quick release when I do finally get it fixed!

    Red Eye's Dock Bar - Crab pretZel dip

    Red Eye's Dock Bar

    (77 reviews)

    $$

    I hate leaving bad reviews--but this was unavoidable…read more Normally, I give a place at least three visits before forming an opinion, but after today's experience at Red Eye's Dock Bar, I just couldn't overlook the service. We were seated at 3:15 PM on a Friday. There were only three tables occupied and three servers working, so it wasn't even remotely busy. Unfortunately, our server, Sydney, disappeared--twice. After taking our drink order, she vanished for over 16 minutes before the drinks arrived. Then, after dropping off our food, she disappeared for good. We literally had to ask the bus girl, Aliyah, to go look for her. And bless her heart--Aliyah searched upstairs, downstairs, far and near trying to locate our server, but no luck. Meanwhile, the other waitstaff--including a young man working the other tables--were attentive and visible. It was frustrating to watch our table become the exception in what should've been a chill, easy service window. We shared our concerns with Sydney before paying. When I asked where she had gone, she told us she had been busy doing her chores--like cleaning bathrooms and things of that nature. That only added to my concern... If you're cleaning bathrooms in the middle of a shift, should you really be serving food and drinks? To be fair, the food was actually pretty good, which makes this review even more disappointing. I live nearby and usually frequent The Jetty or Libbey's, but I wanted to try something different. Sadly, this wasn't the experience I hoped for-

    EH. Came on opening day, which was also Cinco de Mayo. We got a table under the tent. Waited 15+…read moremins for someone to come and even offer water. We were actually gathering our things to leave, when someone came. When I asked was there any Cinco de Mayo specials or HH, we were told that after 6pm HH ends, but they had specials for the day. Those specials were $8 for all appetizers. Our waitress was new, so she said she would confirm. We ordered Apps, pending confirmation. Nearly 10 mins later, we get our drinks and ask about the price of apps and were told Apps were not $8, and the order was placed. This was frustrating because I def. would have gone with my original idea of a steak taco for $17+ instead of $17+ rockfish tender apps, that I didn't really want upfront. Since we were told apps were likely $8 we decided to just order from that part of the menu to try out different things. Sigh. This place was never really my go to on the Island. It was cool to check out after so many years. Was hoping for the "Cinco de Mayo" vibes that were posted on social media, and it just fell flat for me. But go - enjoy it for yourself! It's along the water. Crowd is probably mid 30s+ and the music is a mix of county/old school hip hop . plenty of surface level parking

    Ark Angel Charters - boatcharters - Updated May 2026

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