Rocky has been the most helpful person! He is great and deserves a raise! Excellent customer…read moreservice! The service itself has been a small hassle, but Rocky has kept me confident that everything will be resolved and has been extremely accommodating and attentive to the situation! The customer service with this company is great!

Absolute Nightmare - From Yard Destruction to Billing Deceptions…read more I am beyond finished with Wyyerd. If you value your property or your sanity, stay far away. This company has proven to be nothing more than a repeat of the "Century Link" style billing fiascos and technical incompetence. The "Installation" Disaster: To start, their installation team completely trashed my front yard. I had just spent $500 to have shrubs removed and the yard professionally leveled. Wyyerd came in, trenched through the property to run the cable, and left it a total mess. Their "solution"? They sent someone out to rake some rocks. I had to shell out an additional $200 of my own money just to fix the damage they caused and get my yard back to a level state. Technical Failures: After two months, the service began "freezing" constantly. The most frustrating part? Speed tests show everything is "fine," yet all four adults working in this house experience the exact same connection freeze at the exact same time. It's clearly an infrastructure or equipment issue on their end, but they refuse to acknowledge it. The Bait and Switch: When they finally sent someone out to install a mesh system to "rectify" the freezing, the technician explicitly told me there would be no cost. I checked my very next bill, and what do I see? A price increase for that exact equipment. Zero Customer Retention: When I called to cancel over this unauthorized $5 charge, I didn't get an apology or even a basic attempt to keep my business. The representative was more than happy to just process the cancellation without a single question. That speaks VOLUMES about how little they value their customers. In a market with plenty of options, there is zero reason to put up with a company that destroys your landscaping, fails to provide a stable connection for working professionals, and lies about billing. Avoid at all costs.

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

5 stars for RELIABILITY, 5 stars for EXPERTISE, 5 stars for BEING ON TOP OF IT! YOU GUYS ROCK!…read moreLove this team! I love when companies take care of your needs and give you what you need and thats exactly what they did. They didn't try and oversell me on unnecessary items. They took the time to walk me through the issues we were experiencing and presented an economical fix. ALSO, Their response time is IMPECCABLE, after installation (total user error!!) I needed someone to come back, not only was my call returned almost immediately but they had me back in business the same day! Thank you Phoenix Communications! Thank you!

Phoenix Comm sold my client a projector screen to replace one they didn't like for their main video…read moreconferencing room. The screen that came was MUCH smaller than what was ordered by Phoenix Communications. Phoenix Communications refused to swap the screen out for what they quoted unless we paid them another hefty fee. I have a PDF of all communications to prove this review true. We were told that they would not make good on the quote AFTER they received payment. BUYER BEWARE!!!!! This company is VERY unethical. Please contact me for a copy of the email string. --Email string with person info removed-- 1 message Thu, Dec 20, 2018 at 11:07 AM To: - Cc: - Call me. Marty www.phxcomm.com On Dec 20, 2018, at 11:04 AM, Harry -email address- wrote: Will do. I'll be sure to post reviews and include this email string. Have a happy holiday season! Harry / Position / Company Phone: # Email: -email address- Website: Web Address Address: On Thu, Dec 20, 2018, 5:37 AM Marty Marty Email wrote: Hey Harry, Sorry for the aggravation here. Go ahead and find yourself a new company to work with. Take care and happy holiday. Thank you. Marty V.P. Sales & Marketing Marty Email www.phxcomm.com o 6027147145 Ext.103 c 6025266663 Phoenix Communicaons Solutions From†Harry††€mailto-email address-' Sent†Wednesday¨†December†19¨†2018†515†PM To†Shannon† Cc†Marty† Subject†Re†Company Name It's not projecting properly because the screen that came was waaaay smaller. Like a ton smaller. Since I hired you to do the work then I will have to eat the cost personally of a new screen. I expect the venders I work with to stand by there work and the products they order and install. We run our company with ethics over profit. We are more than happy to find a new venders to work with that has similar values. Please let me know how you want to handle the situation. Thanks, Harry / Position / Company Phone: # Email: -email address- Website: Web Address Address: On Dec 19, 2018 4:46 PM, "Shannon" Shannon Email wrote: Hi Harry, The screen I quoted was a 69 in Image Width : 92 in Screen Surface : ". That is the screen I ordered and Ryan was able to get it to fit their existing frame but when the projector was on it, it did not project onto the screen right. Ryan suggested a size up which is what I quoted you would cost about $175.00 more that's with no mark up my cost. I can go pick up the screen since Ryan left it up and just credit the customer back. Unfortunately, AV is not what we do everyday like cabling and phone systems and I apologize it did not work out well. Like I said I went off the dimensions of the existing screen and I just don't understand why it's not projecting properly onto it. Thank you, Shannon 12/20/2018 Company Mail - Re: Company Name From†Harry -email address- Sent†Wednesday, December 19, 2018 4:24 PM To†Shannon Shannon Email; Marty Marty Email Subject†Re: Company Name Guys, I have to figure out the screen situation at Company Name or i am going to have to switch AV/Cable companies. Can we get some resolution on this? It's been a really long time. Harry Position , Company Phone: # Email: Harry Email Website: Web Address Address: On Tue, Dec 18, 2018 at 2:06 PM Shannon Shannon Email wrote: Hi Harry, I can schedule a tech out on Thursday to check the conference room. As far as the projector, I did find another one but it was more expense and you said you may have to get some quotes from somewhere else to get a comparison. Thanks, Shannon From†Harry -email address- Sent†Tuesday, December 18, 2018 12:25 PM To†Shannon Shannon Email Subject†Company Name Hi Guys, Just wanted to check on the status of the Projector screen to see if its in yet. I also need a port fixed in a conference room. Could we schedule time for someone to come out? 12/20/2018 Company Mail - Re: Company Name Thanks, Harry Position , Company Phone: # Email: Harry Email Website: Web Address Address:

Absolutely horrible connection here in the Phoenix area. My connection here went from 5 G to LTE to…read moreSOS . Lost connection continuously. I called T Mobile and found out why. The technical center of T Mobile told me this area ( Phoenix Valley) is a challenging area. Which means they cannot provide connectivity at a continuous rate. They have 3 towers and one tower has been down for 3 months I found out from a T Mobile Tech. I can't believe the TV add for T Mobile, best connection of anyone " That Is A Out Right Lie" . If you are looking for a reliable carrier Don't get T Mobile.

Worst experience in my entire life as a customer, says a lot considering I'm from Arkansas…read moreoriginally. I do not recommend. VERIZON and ATT offer good good money for a swap. My phone bill will now be a $180 cheaper for all of the same devices on a new service.

Every time I've gone to this store I have been helped promptly. All staff I have interacted with…read morehave been friendly and very helpful. Most of the time my reason for stopping in gets resolved. If they are not able to help me, I've always been given good information on who I need to talk to. This usually involves a phone call to Verizon corporate customer service. This store is an authorized retailer and they are usually open later than the Verizon store near the intersection of Bell and Litchfield. This is very helpful since I'm very busy during the day and not able to get to the Verizon store during open hours. The actual Verizon store seems to be closing earlier now.

Customer service here was outstanding. My husband and I walked in and Malaken greeted us…read moreimmediately. We are two very senior citizens who knew just enough to upgrade our phones and network but not a clue how. She walked us through each step answering every question while never getting frustrated and believe me when I say every question. I observed many customers and all the staff seemed kind and knowledgeable.

Dan is a master at his craft; I needed a residential Ethernet smart box clean-up with multiple…read morerooms re-jacked and the difference is incredible. My wifi/hard-wired speeds had been inconsistent and generally very slow. I determined it was likely do to bad cabling from the previous owners, as well as the cabinet having useless, used cables everywhere. I HATED working in that room as it was a nightmare to work with. A picture speaks a thousand words so check out the before and after. He mounted everything in the cabinet very professionally, removed all the redundant and used cables (having to climb through a insulated tightly packed attic) and mounted my router on the outside of the cabinet for easy access and to provide maximum range/efficiency. My speeds on both wifi and hardwired skyrocketed! Even during PEAK hours I was getting well over what my cable company was 'guaranteeing.' Off-hours it is well beyond what is advertised by Cox. He was very thoughtful in his process. (planned ahead and had multiple solutions if he came across any problems.) Beyond the box he checked the Ethernet jacks in every room and re-placed them/tested as necessary. He does full residential and commercial jobs and for the amount of time he spent the price was beyond fair and MUCH lower than I was expecting. I cannot recommend this guy enough!

We had the Dans out to wire our house for ethernet and they did a great job. The worked late hours…read moreto get everything done and suggested things we had not thought of that really made things ultimately work in a more convenient manner. The job was done well and for a fair price. We will use them again!

Absolutely thrilled with the quick and friendly service I received from Kobargo! They helped me fix…read moremy computer and even trained me on how to be safe in my day to day activities on the web. During the process they made me feel comfortable sharing my information and were prompt in answering any questions that came to mind. I am on my computer all day long, I had no idea what kind of harm I could be attracting to my identity or business by careless clicking. I am so happy with the service I received and would recommend them to any business or individual who wants to put security measures into place. =]

From the owner: Kobargo is an IT Consulting and Network Engineering firm delivering strategic technology support…read moreservices, solutions, and guidance to help businesses profitably adopt cloud technologies and achieve growth goals.

I visited this T-Mobile store to upgrade my phone, expecting in-person assistance. I was told that…read moreupgrades must be completed through the mobile app. While the representative was courteous and apologized for the inconvenience, there was no effort made to guide me through the process or demonstrate how to use the app. If customers are required to handle everything digitally, it would be helpful for in-store staff to at least provide hands-on support when someone takes the time to come in. Otherwise, it leaves you wondering what role the physical store serves. I hope management considers empowering their team to offer more direct assistance, as strong customer service is what sets great companies apart.

This store is horrible and does not care or have empathy to clients. T-Mobile raised prices on…read moreolder plans that were promised to never increase ( note T-Mobile lies and is ok with it) . As a result I moved three lines to Verizon and need to return a home booster device to the T-Mobile store. T-Mobile states to return it to any T-Mobile location but this store refuses to help or accept the box back If you want a store that refuses to help clients and follow corporate guidelines - this is the perfect store for you. A store that the manager wants clients to pay extra fees and does not want to help

Absolutly love the service here! Switched from Verizon to cricket they made it super easy, it did…read morenot cost much, and I got an amazing Bluetooth speaker called the boombot, which can get pretty loud bet the best feature of it is that it can hook to any peicr of clothing or a belt so while I'm working alone outside I have some music! Great service and a great experience unfortunately I do not know who helped me but I went in 02/12/17 somewhere later towards closing they both did an amazing job!!! Keep it up!!$$

This store deserves a negative star after my experience! I've never written a review on Yelp but…read moretoday's experience was really disturbing. I called the store after getting nowhere with customer service because of broken English and thought that I'd reach out to vendors in my new state and neighborhood for assistance. Before I could even ask a question I was spoken over twice that they couldn't help me with ANYTHING unless I came into the store. I tried to ask a question and without even hearing me out let me know their store was waaay to busy for a phone question. Left wondering why they have a business phone in the first place, after being hung up on I tried to call back and received voice mail. Doesn't costumer service extend to ALL areas?? Are they THAT busy to not even allow me to ask any questions at all? Maybe go to a less busy store or at least one that has the common decency to treat a customer with some respect!! Wow. SMH