The Retreat is a relatively quiet, safe, well-managed, well-maintained complex. Management is very…read morefriendly and always responsive to maintenance issues and repairs are completed within a very small timeframe. Management is also very attentive to concerns of the community. There is a privacy fence that makes the area more secure. For example, my wife never feels unsafe walking a dog at night. The pool on-property is also very well-kept and a nice place to hang out. For the most part, neighbors are friendly and aren't annoying. The only concern I have is that people are way too lax with their dogs. Dogs are allowed to wander off-leash and no enforcement exists. I've had dogs growl at me as I walked to my room because they weren't supervised. Combine that with the fact the breed restrictions aren't enforced (meaning you see quite a few pit bulls), and I do feel the environment is right here for an accident involving someone's dog, or worse a dog-related Injury. Overall, this is by far one of the best complexes in Conroe and should be at the top of your list.

I could write a novel about my experience with this place. I can start by saying don't waste your…read moretime or money here because they will get you for every penny. Moving in this place seemed like the perfect started apartment for me while I'm in college. I was in the smallest one bedroom apartment they offer (550+ sqft.), but at a bit of a pricey amount of rent ($950). It was a nice establishment so I didn't question it being a little too much. The first year here I had no issues but after that everything started going downhill. I moved in with one pet paying the set 250 refundable and 250 non refundable deposit. I acquired a second pet the next year. Before I had time to go report my new pet to the office maintenance decided to tell them for me, as I received a nasty email from the office about finding my second pet. I go up to the office to explain the situation, when they tell me all I have to do is pay a second payment of $500 deposits split like the first set. Everything had been taken care of so I thought. Recently I had moved out only to find they took 250 from me claiming they only took a total of $750 instead of the $1000 deposit I made. The lady on the phone was rude and bitter in explaining to me that there was no way I paid $1000 it should have only been $750. If I would have known this to be an issue I would have certainly kept the money order stubs to prove to them that they stole the additional $250 I gave to the for the refundable portion of the deposit. The other issue I had with this place was the neighbors and community. I've had packages stolen off my doorstep since the office no longer holds them for us. I've had the cops called on me twice for listening to music not at high volume, but because the lady who just moved in hated that I played music past 8pm. The cop was extremely rude and lying about the frequency he has been called on about my music saying this was the 3rd or 4th time, threatening me with tickets etc. in almost a year and a half of being there no one ever had an issue with me until cranky Karen moved in next door who didn't like the young girl with tattoos staying up past 9pm. Then to top it off some lazy new move in began putting there trash near my apartment because they didn't want to walk to the dumpster. My neighbors automatically assumed it was me dumping trash there so it started getting placed right outside my door step. I made two very elaborate signs asking in the most assertive way to please stop dumping your gross garbage by my apartment. It took this complex an entire month to get this under control. Their awful method was to threaten the entire building of being fined. I've also had issue with vehicle break ins, towards the end of my stay at the retreat someone broke into my car going through every compartment throwing my stuff around stealing my stuff. For being "a gated community" anyone could come in if they sat at the front for a few minutes to follow someone in. The gates were also broken for weeks on end allowing complete access for non residents to come and go. The last issue I have with this place is how they drain your pockets. You would imagine if you renewed your lease somewhere it would be the same or possibly cheaper right? Nope they went up after the first year. About $100 more to my rent for this tiny hard to breath in apartment. After that I realized I can't deal with this anymore it's overpriced for something that should be 800 a month tops. So about a month or so out before my lease ended I decided not to renew for that rate. I was ready to leave for good. Then I get the upsetting news that I have to give them a 60 day notice?!? How am I supposed to know or even remember that from the lease? 30 days sounds reasonable but two months? So unfortunately I had to stick it out there for two additional months paying the insane month to month rent of $1150 for a tiny uncomfortable 550 square foot apartment. If you're thinking of moving in here, unless you have cash to burn and don't really care about your thing being broken into and stolen go for it.

My husband & I have lived at Riverwood just over one year…read more We still love it here. I like to take advantage of the social events at the Clubhouse and I use the gym on a regular basis. My less sociable husband enjoys the pool practically every day in May-October! We have a dog park, and lots of friendly neighbors walking past our patio with their pets. The maintenance team is wonderful - fast response, friendly & efficient, as is the management office. I highly recommend the apartments & community at Riverwood!

I wouldn't recommend moving here for several reasons. 1st, rent is cheap bc the apartments are…read morecheap, you will hear everything your neighbors do. Doesn't matter which floor you're on, you'll even hear from the apartments beside you. 2nd, you will hear the highway all day and night. Honking, sirens, motorcycles racing, accidents, all day long! 3rd, the buildings look pretty on the outside, but they are very old! The pool has a black slime that consistently returns, the carpets haven't been replaced in ages and as apartments are re-rented they remove the carpet and change the flooring to vinyl which doesn't help the noise issue. 4th, they rent to people with large dogs...big breeds and aggressive ones too. Expect to see dog poop everywhere, management will pick it up when it's reported, but they do nothing to fix the problem. 5th, there is very limited parking bc the office does nothing to monitor vehicles. I have 1 car and still struggled to find any parking near my building. When I spoke with the office about the issue, I was told I could pay for a covered spot, but they wouldn't do anything else. Finally, the office is habitually finding ways to charge more and make it as inconvenient as possible for the renter to pay, especially when moving out. There were fees for anything they could think of and then made it impossible to pay online, which then forced me to waste personal time and pay more fees for a cashier's check. There are too many other, newer, better located places in Conroe that are offering amazing deals. I actually broke my lease here because I couldn't stand the issues listed above. The place I moved to is brand new, I'm the first occupant. I have more living space, zero noise, more parking, bigger pool, more amenities, and I only pay 120.00 more a month! Totally worth the move!

Tried to get an apt here for my Mom. Their story kept changing. When I asked about sec 8, which my…read moremom isn't, and if younger residents could be living there they would not answer. Also asked about drug use and again they could not guarantee it would not happen, GO SOMEWHERE ELSE!!!

We moved to Texas at the end of May and started our search for an apartment. We found our home in…read morethe Conroe Senior Village. The manager was warm and welcoming. The complex is beautiful and quiet. The manager is responsive and quick to any issues that arise. She treats us all like family. The best manager ever!

Jerome Washington was absolutely delightful to work with! He jumped on my project and kept at it…read moreuntil we found the perfect property. He was available, responsive, and just super nice to work with. I would recommend him all day long!

This company is amazing. They contacted me immediately after I messaged them and that set the…read morepattern for the rapid service I received all along the way. I appreciated being listened to, and my needs being quickly perceived and matched with likely apartments. Copious information was provided to assist my research. The process of making contacts was facilitated throughout. And I have ended up with the perfect apartment! My experience was awesome.

I can't say enough positive things about my decision to move to Hilltops back in 2019. Everything…read morefrom an apartment so quiet, it seems like I am living in a house as I can't hear my neighbors at all, to all of the friendly neighbors that reside here. Maintenance items have always been taken care of. Security is a non-issue as not only is the property gated, but everyone watches out for each other. Theft and vandalism are non-events here. Brooke has been absolutely fantastic to deal with, from the first time visiting the apartment, to moving in, to taking care of any little requests that I have. Being customer centric is an understatement for Brooke. When I moved in to the apartment, it looked like no one had ever lived there before. I was very pleased with the condition upon move in and how the apartment has held up over the 2+ years I have lived here. If I had to change anything, it would be having a larger refrigerator and a better/level stove, but both of those are minor things. Bottom line: I do not regret moving here and just renewed my lease for a 3rd year.

I just moved here and I am already LOVING it! Everyone I have talked to has been very helpful and…read morenice. When we moved in, the unit was spotless. I typically like to deep clean before moving in, but it was pretty much perfect! The grounds are clean and well kept. The dog parks are nice and long so the dogs have plenty of space to get their energy out. Two small ponds on the complex that have sidewalks around them and the amenities are very nice too! Great experience so far!

AC has been out for 3 weeks with no updates on return. I asked about compensation and was told they…read moredid all that they can, when my unit doesn't have a window In the bedroom. they gave me a portable for the living room but my apartment is still at 80 degrees. horrible customer care, they should move me units instead of not doing anything. absolutely do not recommend this residence. I'm also starting to see bugs as they are neglecting my apartment.

I currently live in River Pointe! I love it here the office is so nice and understanding. My…read morefavorite person to speak with is Fallon. She's amazing, attentive, and takes really good care of you. She will keep you updated the whole way and is super transparent. I was so worried about not qualifying but she talked me through the whole process which eased my concerns. Also Maintenance is super quick! All my neighbors are so nice

Love living here but if you want to use the pool in spring or summer good luck. Any time it's nice…read morethey close it for weeks at a time. No notice also.

I wish it could be zero star. Only maintenance staff is good at this place, office staff is really…read morebad and rude. Ladies keep harassing residents at pool or gym. They need to clear out office staff and have some guys there. It's so much gender biased putting all women there and most of them think they are not less than Opera.

I love this place. They are well kept, the ladies in the office are very polite, and maintenance is…read morealways on top of their game.

From the owner: Carriage Woods, located in Conroe, Texas, is the apartment community you have been looking for!…read moreJust picture yourself taking a swim in our sparkling pool or enjoying a nice book on a picnic blanket along our beautifully wooded grounds. You will love living in our apartments with luxury amenities like huge walk-in closets, built in bookshelves, and spacious kitchens. . Nestled among the towering pines, the Carriage Woods community has wonderful amenities that add to the convenience of apartment living. Our apartment community is protected with limited access gates and has 24-hour emergency maintenance.Make Carriage Woods your new home today! We have everything you could want in an apartment community and so much more.

So grateful for Kathy! When leasing, she absolutely takes care of you and makes sure you are happy…read more 'Best customer service ever! This complex is far superior than most in this area, showcases true Luxury living.

Very friendly office staff and maintenance is always on top of requests! Rita is a FANTASTIC…read moremanager(:

A beautiful community with great people living and working there! Just signed my second lease!…read moreI've had nothing but awesome experiences with the staff up front, especially Kristy! She knows her stuff and always go out of her way to make my wife and I feel like family! I would highly recommend this property to anyone looking for something near Conroe that is clean, peaceful and beautiful! The pool is awesome too!

I am touring apartments because my lease is up on my current apartment and I stopped in here to…read morelook at them and they are beautiful!! I can't wait to decide where I'm going to live!!