I NEVER WRITE BAD REVIEWS - but I couldn't get on YELP fast enough to share this experience.
Booked an extraction appointment for a tooth that's been bothering me for some years. I explained the emergent need for my appointment and they were able to get me in a morning slot on the 17th of April. Faith and Darlene (front desk) were sweet as pie. They made me feel welcomed and even got me to smile through the pain and discomfort I was in. My appointment was for 930am PST - they called me back promptly at 9:33am PST. Faith did the preliminary exam and x-rays, made me comfortable and stayed with me until Dr. James Dang came in at 10:12am PST. He asked her take another x-ray, determined that against my first opinion on April 1, 2024, my tooth could be saved with a root canal. However, it's not a root canal that he knows how to do and I would need to see a specialist. He also said if he did know how to do the root canal, he wouldn't have time for that any way. I explained that's fine then and explained I would like to proceed with the extraction the appointment was booked for. Which he then stated, he doesn't have time to do that. After tampering around in my mouth and with my infected tooth, taking xrays and such, my pain has skyrocketed and now the dentist is saying he won't do the extraction, or a root canal. He got so upset that I asked him to explain why he doesn't have time to do the extraction when I wasn't a walk in and have an appointment for that very thing. He said verbatim (I was recording and wish I could upload it here somewhere - I WILL figure out how to): We don't go off your opinion and what you say. You book an appointment, I do the evaluation and then determine what will be done. You guys (I was alone, so I'm not sure who he was referring to) put off addressing your tooth pain for 4 years (and it was 6 - not a very good listener) and then all of sudden it's our fault? Again, not sure what underlying issues this dentist has, but he was super unprofessional, uncompassionate, and uninformed. Medical doctors always listen to the patients. Dentist should too. Keep your loved ones away away from Dr. James Dang. This office may be good for cleanings and annual visits (per reviews), but ABSOLUTELY NOT for any real procedures. Long story short - he walked away, didn't write a prescription for amoxicillin or ibuprofen for pain and I'm WORSE than I was when I went in. read more