Good spot to get your duty free items. There was a wonderful employee that worked here and she got…read moreme going in the right direction. I was able to buy perfume and booze all in one spot.... Dirt free to boot! No tax's, however, you gotta carry these bags from airport to airport. What a pain in the ass!! The line was super long, but I'm guessing since I bought a significant amount she moved me to the front of the line!! Score! I was already super nervous about flying across the pond and this lovely lady Finona made this visit have a sweet ending! Thanks for having great employees! September 2023

One of the rare duty free shops that I have actually made a purchase. Generally I find duty free…read moreshops to be more expensive than buying online, so I generally skip it. Though I noticed some of the fragrances had some decent pricing that was comparable to online prices. The selection of goods is pretty extensive as it includes cosmetics, fragrances, liquor and souvenir foods. There is more than one World Duty Free store in Terminal 5. I saw a satellite store at Terminal 5B and the prices were slightly different. For the best selection, I would recommend shopping at the main store in Terminal 5 unless you are already at one of the satellite terminals already and don't want to backtrack.

Sold me a pair of fake AirPods. Left earpiece didn't work out of the box and upon bringing them…read moreinto an Apple store they told me they were fake. Dixon's should not be able to operate at London Heathrow.

For sheer array of stock, this airport, duty-free Dixons is hard to beat. There is so much choice,…read moreactually choosing becomes difficult. One word of advice, ask an attendant if the item you are buying is exclusive to the airport store. If it is exclusive, make sure you are 100% happy because you will not be able to return the product to anywhere else other than that store for a quick refund or exchange. I made this mistake and now have to send off the item and potentially wait weeks for a refund. Other than the above irritation, this is a great store.

Took my wife's tablet in for repair, got a quote there and then…read more It was repaired in half an hour and I was very impressed with the quick service after I tried elsewhere and was told it can't be repaired. Friendly and helpful staff. Would recommend.

From the owner: Brand-lab electronic repair store focuses on the iPhones, Android smartphones, iPads and tablets…read moresales, services and the best accessories to them!

Daughter had an iPhone issue on the way to Heathrow airport. I contacted Logan and he told me "no…read moreproblem get her to taxi here it's only 15mins. She did and the cost £15 as quoted. Great service.

Great shop and low low prices! Very fast and affordable repairs, and an excellent vape service…read morewith highly recommended knowledgeable staff!

I'm absolutely disgusted by the way we was treated...brought an item then had to return it coz it…read morewasn't working properly to my amazement we was told no return or money back, So £75 later we are out of pocket..the manageress there is a complete waste of time and bloody rude....