On two completely different incidents Carl and Son was sent out by a home warranty company to…read morerepair issues at my daughter and son in laws new home that were not disclosed by the former owner or found by the home inspector that they hired before close on the property. On both occasions Carl and Son got the work done promptly and correctly. The two gentlemen who did the work were professional and courteous. The first incident was a natural gas leak that had to be handled as an emergency. The home warranty company first dispatched a different plumbing service from Chicago. I could write volumes on this initial plumbers incompetence however I will get to the point. When the first plumber left Nipsco still detected a severe natural gas leak. This leak point was clearly marked before this plumber started. I refused to have this same service back and it took a lot of arguing and a threat of law suite but finally the home warranty company agreed to dispatch a different plumber. This was Carl and Son and the experience was like night and day. This leak was repaired and after the entire system was pressure tested another valve showed slight leakage. This was also repaired. Nipsco commented the repair was excellent and was able to immediately turn the gas back on. I would recommend Carl and Son to anybody in the "Region". People tend to dwell on the negatives but rarely take the time to pass along the positives. Carl and Son did the job correctly on both jobs. I would hire them again in a second. Thank you Carl & Son!

I wouldn't call them to tighten up a zip tie let alone install a water heater. I had to redo all of…read morethe pex piping work, ( my utility closet looked like a Windows 95 screensaver) anchors holding the exhaust pipes to the ceiling all fell out within the first week, no new gas line was installed, but I was charged for it and a hole was drilled through a wire directly above a light switch and they called out an electrician and charged me for it instead of asking if I had the tools and knowledge to fix it. the title of professional is given out too loosely these days

They came out for service calls 3 times and always for something they couldn't work on. Twice…read moreturned out to be septic issues. Very considerate and I'm surprised they answered for the 3rd call. If they blocked my number I wouldn't blame them. Very reputable company.

If I had to describe this company in 3 words they would be honest, thorough, reliable.read more

We had great service today from Feikema Plumbing! Jeremy was friendly and efficient, and so was…read morethe young man who was with him. They installed a new sump pump.

Dirk's efforts with Feikema Plumbing & Sanitation to convince me that the septic system inspection…read morewas done correctly obscure the fundamental factors that contradicted the repairs conducted after the fact. What is painfully apparent is the gross negligence in the decision to utilize a disconnected employee to conduct a vital inspection. Had proper discernment been applied, it would have mitigated the associated failures. This inspection should have been completed following the Veterans Administration Minimum Property Requirements, not the pencil-whipped document submitted for closing. The representative of your company assigned to conduct the VA-required inspection submitted a notice of resignation from your company before executing the contracted inspection. The associate disturbed a few inches of the topsoil to give the appearance that the inspection was completed, violating the minimum property requirements. This further demonstrated that there was zero motivation to exercise proper discernment to do the job correctly because the associate's mind was already moving onward with their new career path.   If done correctly by a qualified and dedicated professional, the inspection would have identified the crushed pipe under the sidewalk and never passed the rigid requirements of the Veterans Administration's inspection outline.   Therefore, the VA inspection would have failed, shifting the required repair to the property seller before closing on the property.  You and your co-workers unearthed the 8-foot concrete lid of the septic tank that day to gain access, graphing in an access portal afterward to conduct the inspection properly. Your co-workers identified additional failures in how that inspection was not performed correctly and shared those findings candidly with my wife. I have the photos and video conversations outlining the whole process.  Contact me when you decide to have a rational adult conversation about this. You have my phone number.

Keaton VanKerken was our technician. He is a knowledgeable professional who did his job perfectly…read more From the moment he arrived to the moment he left we felt the service was worth every penny we paid. He did the work, explained what had happened and suggested future maintenance. He got cardboard laid down, protected the work area and disinfected the area when completed. The price was fair and the work great. We even got a 90 day warranty. We are extremely happy and thankful for this business and we have no reason to use anyone else.

Reid and Pederson came to our home, Josh, and was honest, polite and very professional. He told me…read moreit was a Village of Crete problem and sure enough it was. Thanks very much. Lawrence

Absolutely outstanding service. I deal with contractors on a…read moredaily basis. This is by far the best company I've dealt with in a while.

Waited an hour for him - no show This company may be best…read morefor Southside of city given that this is closer to their location

My go-to folks for plumbing problems. Saved me huge $$$ once again today -- on a Sunday! Water…read moreheater pilot wouldn't light & we thought we needed a new one. Before installing, the tech, Dave, did some troubleshooting on the ignition system and found a loose connection. Fixed the problem and was off in less than 20 minutes for only the price of a service call. Have never had any issue with any work done by them -- emergency or routine service. I recommend them to all my friends and neighbors.

CCP changed my water meter and were contracted by the village. As a result water lines were not…read morefunctioning properly and I had to find a trusted plumber to fix the issue for approx. 275 on a Sunday. I called CCP after the plumber identified issue was caused by the water meter being replaced and was confronted by defensive customer service.

After our hot water heater quit working, I called Southtown since they previously did excellent…read morework for us. Tom came over promptly, and gave us a very good quote on a new unit and installation. He clearly explained what needed to be done to bring the system up to code. We accepted Tom's quote, and agreed upon a time and date for installation. Tom came back as agreed with the hot water heater. It was a much higher quality than one would buy at the chain home supply stores. Tom and his assistant Dino did an excellent and professional installation. They also brought our system up to code. We are very happy with the services of Southtown, and will definitely call them again in the future. If you have any plumbing problem, call Southtown for excellent service at a reasonable price!

Outstanding service by Southtown Plumbing! We had a major plumbing issue that was handled…read moreefficiently & professionally by their hard-working employees that I was impressed with. It required them to make a big mess on my patio, and they did a superb job of cleaning it up afterwards. They also laid down numerous tarps in the house for the basement work, and did not ONCE traipse dirt in the house. Please support this local, south suburban plumbing company! You won't be disappointed.

We recently bought our home and we were updating the water guzzling toilets with efficient new ones…read morewhen the basement toilet backed up. It was Monday of this week (Christmas) and we called our realtor who highly recommended Associated Sewer & Plumbing. We had made calls to other plumbers in the area and had zero luck. Several had said they couldn't help until the following week. We had no useable toilets and this was not a good answer. So we waited for Joe and his son to arrive and they were true to their word and showed up by 3pm. They were so nice and we anxiously awaited as they assessed the problem. Bam! Within 45 minutes they rodded out the lines and they also had pulled out huge tree roots! When they were finished we were so happy they helped us. They even went out of their service area because they knew we had just moved from out of state and didn't want us to be stuck during a holiday. We highly recommend these honest and hardworking father and son team!! We owe them a ton of gratitude.

Very professional took the time to answer my concerns.did a excellent job rodding out my sewer…read morelines.found the root of the problem immediately.will mos def keep their number and refer them to others who have plumbing/sewer problems.also like to thank my brother in law for the recommendation