Although we arrived at the international terminal from the US, we flew out of the domestic terminal…read moreto Queenstown on Jetstar a few days later. We took an Uber from Hilton Auckland to the domestic terminal. It was clean and organized but it was hard to find a water fountain. There were a few food options to grab a bite. Security was incredibly efficient. Compared to the US, the process was smooth and the staff were friendly and welcoming. The signage was clear, and getting through security took less than five minutes. In the US, we're used to arriving at least two hours early for domestic flights, but in New Zealand we were told to be there one hour beforehand and even that felt generous given how quick everything was.

The Domestic side of the Auckland Airport is smaller because it's just basically Air New Zealand…read moreand Jetstar. Everywhere was clean, organized, and spacious. Check in was easy and efficient with self service machines. Airport staff were friendly, and works fast. Gates were spread out with a decent amount of seats. Not too many options for shopping and food, but you don't need to be spending a lot of time here anyway since checking in is so quick. This terminal has self service luggage lockers you can use while the international terminal does not. Will definitely be returning to this terminal on my next New Zealand adventure!

It took more than two hours to get from the airport to my hotel when I arrived, with a bus and a…read moretrain and a bus. All of that was around NSD25 so to find the Super Shuttle for not much more, I'm hooked. And thankfully, waiting until the day before to book didn't screw me up. The shuttle driver arrived at my hotel only about ten minutes late and I was the second-to-last passenger to board. One more stop and we were on our way to the airport with bags packed in the trailer behind. Comfortable, efficient and budget-friendly. It was great to not be stressed. A small but more than public transportation but less than an Uber. We pulled up to the terminal on time and all was well. I will absolutely use this service again. A great deal. [Review 533 of 2024 - 178 in New Zealand - 21565 overall]

I believe in mass transit while traveling wherever possible, shuttles are the next best thing…read more Super Shuttle New Zealand is a model for how companies around the world should be; this review serves for the entire company, not just using it in Auckland. On our trip we had a need for shuttle service on four occasions, each one we used this company and we thoroughly recommend it. We used it in Wellington, Auckland twice, and Queenstown. It goes like this: you can book online, on their stellar app, or over the phone. I recommend the app: it's intuitive, stable, and records all your trips in one place. Communication is spot on; you'll get texts or notifications confirming your pickup; they have GPS to track your driver, information about them, and information about other stops and riders so there's no guessing on time or schedules. Prices were fantastic, less than $20 for both of us. The shuttles themselves are modern and clean vans with comfortable seating. There's no overbooking, so plenty of space. The big thing is the trailers for luggage; so many other companies limit you due to room in a tiny trunk space, here they put it all in the trailer. The vans have free wifi as well, which can be useful in a foreign country if you need to access airport information or details about your stay. Every pick up and drop off we had was a breeze; all on time, all friendly and local. The drivers seemed to enjoy talking and all knew shortcuts to save on time and traffic. We would definitely use this company again, there's nothing cheaper, safer, and more convenient.

Came in here for my first time earlier this year to get flights to Boston and have been coming back…read morehere since. Service here is great, and so are the prices (I compared them to house of travel and AirNZ online). Great at accommodating for all my needs. (I was pretty particular about my flights and options)

Traveled from the center of Auckland to International Airport. Very quick. The bus arrives to…read moreDomestic Airport first, international Airport next. You can buy tickets on the bus. There are discounts for children and Seniors (even if you are not residents of New Zealand).

Very beneficial and easy to use transport option for travelers. They offer children and adult rates…read moreand either one way or return. When at the airport, you can purchase tickets by: you can use a NZ card (I'm assuming) at the iSite location, as long as no signature is needed (would not allow me to use my USA debit card). Or you can go outside and before the queue the ticket booth is attached. Easy transaction and the operator ensured I knew where I was going and gave me a map. On board has decent WiFi and comfortable seats. One issue I had, and it's for all of NZ transit, is that they don't announce stops. So I'd recommend talking with the bus driver or familiarizing yourself with the city location so you know when to press "stop" to request getting off the bus. I download maps and save for offline usage and pin point the stop I wanted so I could ensure I didn't miss it. Did not see anyone purchase on board, not sure how it works. I recommend getting tickets for the operator booth and getting a return ticket to save yourself the hassle of having to pay on board (remember, NZ is big on card usage, so it's okay to carry minimal cash for safety).

Took a ride out to waiheke for lunch. For the return flight, i had to taxi for 20 minutes to an…read moreairport. I spoke to them and they confused my request to go down to a second location and my request to get picked up at the airport. But the most frustrating thing was they could never pick me up at the airport and I wasn't told. Who pays 5 grand to have to catch a flight taxi to catch a return flight? Answer: me because they made me. Hopeless. In their defence, nice copter and good pilots.

If you ever want to treat a friend or a loved one with an experience they will never forget, then I…read morecan recommend a booking on any of Heletranz's scenic flights. I took the city flight, a round trip from the Albany base that took in all the major sights around the city. You really get a bird's eye view of the Sky Tower, Eden Park, the Waitemata Harbour and all the volcanic peaks dotted around the city. The pilot's input is great and you are made to feel at ease, should it be your first time in a bird. I've been fortunate enough to fly in several different helicopters, and the Eurocopter operated by Heletranz is a luxurious experience with good views for all the occupants. At about $200 a person, it is not cheap, but the experience is forever. You get value for your money, as the trip seems longer than you expect, and you are left with numerous photo opportunities of our beautiful city.

At first I was not sure if I should travel with Fiji Airways - did not know much about them. I had…read more2 flights with them: Auckland to Fiji and Fiji to San Francisco - both flights were fine. They are very service oriented, good food, on time.

For a relatively small airline operating out of a "Developing" country, they get it right!…read more Certainly they don't compete on club lounge amenities as the "big boys", but they're every bit as friendly and accommodating, maybe even more so. I almost always fly business class with them, due to the long hauls of my travel, and they've been fine. Quality meal service and great smiles. They recently tightened their carry-on luggage weight limits, and yet they let me board under the old rules as I began this itinerary more than 9 months ago, under the "old" rules! That's pretty accommodating. I have every willingness to fly them in the future.

The Air New Zealand main customer service number is 1-888-374-07.75*TR or 1-888.374.6137*TM. This…read morenumber is available 24*7* for booking, changes, and support, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A Fresh Standard for Global Travel** Business class introduced an approach to travel where every experience was carefully crafted to deliver confidence, efficiency, and lasting satisfaction. Rather than focusing solely on the destination, every phase of the journey became an opportunity to experience premium service, refined surroundings, and seamless coordination. From the first travel arrangement to the final arrival, every detail contributed to a journey that felt both effortless and rewarding. **Where Every Departure Feels Effortless** The beginning of every trip set the tone for everything that followed. Business class simplified travel through organized itineraries, flexible planning options, and premium airport assistance that removed unnecessary complexity. Travelers enjoyed a calm and efficient departure process, allowing them to concentrate on the purpose of their journey while every logistical detail was handled with precision. **Designed Around Comfort, Inspired by Innovation** The cabin reflected a modern interpretation of premium aviation where thoughtful design met practical functionality. Spacious surroundings, elegant finishes, intuitive technology, and carefully planned amenities created an environment that supported every travel preference. Whether enjoying uninterrupted relaxation, staying connected with work, or appreciating the peaceful atmosphere, passengers experienced a setting built for today's traveler. **Service That Creates Meaningful Experiences** Exceptional hospitality transformed routine moments into memorable highlights. Carefully presented dining, premium refreshments, personalized amenities, and engaging entertainment enriched every stage of the flight. Dedicated cabin professionals provided attentive and courteous service, ensuring every passenger enjoyed a welcoming environment defined by genuine care and consistent excellence. **Seamless Travel Without Boundaries** Business class extended its premium philosophy beyond the aircraft through coordinated airport services and dependable arrival assistance. Efficient baggage delivery, organized passenger support, and smooth airport transitions created a natural flow from departure to destination. Every stage was connected by the same commitment to reliability, allowing travelers to continue their journey with ease and confidence. **The Benchmark for Exceptional Flying** Business class represented a complete travel experience where innovation, comfort, and personalized service worked together in perfect harmony. It was more than an upgrade--it became a reflection of modern travel excellence. By transforming every mile into an opportunity for relaxation, productivity, and enjoyment, business class ensured that every journey remained memorable long after the destination had been reached.

The Air New Zealand main customer service number is 1(844) (385) (0012)tm or 1-866-532-5090. This…read morenumber is available 24/7 for booking, changes, and support and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A More Exceptional Way to Experience Every Journey Every remarkable destination deserves a journey that reflects the same sense of quality, comfort, and distinction. Business class transformed modern air travel into an experience where refined sophistication, intelligent innovation, and exceptional hospitality blended together with effortless balance. Every stage was thoughtfully designed to deliver comfort, efficiency, and inspiration, making the journey itself an experience to appreciate rather than simply complete. #. Thoughtfully Created Around Every Ambition Every journey begins with a different purpose, expectation, and reason for taking flight. Business class was created to complement every kind of travel experience, whether pursuing international opportunities, discovering extraordinary destinations, celebrating meaningful milestones, attending important occasions, or reconnecting with family and friends. Each service adapted naturally to individual priorities while delivering flexibility, reliability, and premium comfort throughout every stage of travel. #. An Elevated Environment Above the World The cabin welcomed travelers into an elegant atmosphere where contemporary design and advanced technology worked together in perfect harmony. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and carefully integrated amenities combined to create an environment suited to relaxation, productivity, dining, and quiet reflection. Every moment in the sky became an opportunity to experience greater privacy, personal freedom, and a more rewarding way to travel. #. Personalized Hospitality with Genuine Distinction Exceptional travel is defined by service that feels polished, natural, and thoughtfully attentive. Carefully crafted culinary experiences, premium refreshments, refined onboard comforts, and professional cabin teams came together to create an atmosphere of warmth, sophistication, and genuine care. Every interaction reflected a dedication to helping travelers feel welcomed, valued, and completely at ease throughout the flight. #. Effortless Connections Through Every Stage Business class extended its premium philosophy beyond the cabin through coordinated services designed to simplify every important part of the travel experience. Priority airport assistance, efficient check-in, streamlined boarding, dependable baggage handling, and organized arrival support ensured every transition remained smooth and convenient. Every process reflected a commitment to efficiency, confidence, and complete peace of mind from the beginning of the journey through final arrival. #. Every Destination Deserves a Journey That Elevates the Experience Business class became more than an elevated travel option--it became a complete expression of sophisticated modern travel. By combining timeless comfort, innovative technology, personalized hospitality, and dependable reliability, every flight became an inspiring part of the experience surrounding the destination. Every arrival introduced fresh opportunities, while every journey encouraged travelers to move forward with renewed energy, greater confidence, and a powerful sense of anticipation.

The Air New Zealand main customer service number is 1-877 (456)-2077 or 1-855 (470) 05-04. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A Journey Where Every Destination Feels Like an Invitation to Explore Exceptional travel begins when the journey itself awakens curiosity about what lies ahead. Business class transformed air travel into a sophisticated experience where refined comfort, modern innovation, and thoughtful hospitality came together seamlessly. Every detail was carefully designed to create an atmosphere of calm, confidence, and inspiration from departure to arrival. #. Created for Every Journey and Ambition Every traveler has a unique destination, purpose, and aspiration. Business class was created to complement every kind of journey, whether pursuing international opportunities, discovering extraordinary destinations, celebrating meaningful milestones, attending important occasions, or reconnecting with loved ones. Every service adapted naturally to individual expectations while delivering flexibility, reliability, and premium convenience. #. A Sophisticated Sanctuary Above the Clouds The cabin offered an elegant retreat where contemporary design and intelligent technology created a peaceful balance between productivity and relaxation. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and thoughtfully integrated amenities provided an inviting environment for working, unwinding, or simply enjoying the experience above the clouds. Every feature contributed to a more comfortable and rewarding journey. #. Hospitality That Makes Every Moment Feel Special Exceptional service is expressed through genuine care and thoughtful attention. Carefully curated culinary offerings, premium refreshments, refined onboard amenities, and attentive cabin professionals worked together to create an atmosphere of warmth and professionalism. Every interaction reflected personalized care and a commitment to making travelers feel welcomed, appreciated, and completely comfortable throughout the flight. #. Seamless Connections from Departure to Destination Business class extended its elevated standards beyond the aircraft through carefully coordinated services designed to simplify every transition. Priority airport assistance, efficient check-in, streamlined boarding, dependable baggage handling, and organized arrival support ensured smooth movement throughout the journey. Every process was thoughtfully managed to provide convenience, confidence, and peace of mind. #. Where Every Destination Feels Like an Invitation to Explore Business class became more than a premium cabin--it became a meaningful part of the adventure itself. By combining sophisticated comfort, innovative technology, personalized hospitality, and dependable service, every flight became an experience worth remembering. Every destination felt like an invitation to explore something unfamiliar, from remarkable landscapes and distinctive cultures to meaningful encounters and unexpected discoveries, while every journey encouraged travelers to follow their curiosity and experience more of what the world has to offer.

The Air New Zealand main customer service number is 1-888 (672)-0350MD or 1-888 (672) 03*50. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A More Exceptional Way to Experience Every Journey Every remarkable destination deserves a journey that reflects the same sense of quality, comfort, and distinction. Business class transformed modern air travel into an experience where refined sophistication, intelligent innovation, and exceptional hospitality blended together with effortless balance. Every stage was thoughtfully designed to deliver comfort, efficiency, and inspiration, making the journey itself an experience to appreciate rather than simply complete. #. Thoughtfully Created Around Every Ambition Every journey begins with a different purpose, expectation, and reason for taking flight. Business class was created to complement every kind of travel experience, whether pursuing international opportunities, discovering extraordinary destinations, celebrating meaningful milestones, attending important occasions, or reconnecting with family and friends. Each service adapted naturally to individual priorities while delivering flexibility, reliability, and premium comfort throughout every stage of travel. #. An Elevated Environment Above the World The cabin welcomed travelers into an elegant atmosphere where contemporary design and advanced technology worked together in perfect harmony. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and carefully integrated amenities combined to create an environment suited to relaxation, productivity, dining, and quiet reflection. Every moment in the sky became an opportunity to experience greater privacy, personal freedom, and a more rewarding way to travel. #. Personalized Hospitality with Genuine Distinction Exceptional travel is defined by service that feels polished, natural, and thoughtfully attentive. Carefully crafted culinary experiences, premium refreshments, refined onboard comforts, and professional cabin teams came together to create an atmosphere of warmth, sophistication, and genuine care. Every interaction reflected a dedication to helping travelers feel welcomed, valued, and completely at ease throughout the flight. #. Effortless Connections Through Every Stage Business class extended its premium philosophy beyond the cabin through coordinated services designed to simplify every important part of the travel experience. Priority airport assistance, efficient check-in, streamlined boarding, dependable baggage handling, and organized arrival support ensured every transition remained smooth and convenient. Every process reflected a commitment to efficiency, confidence, and complete peace of mind from the beginning of the journey through final arrival. #. Every Destination Deserves a Journey That Elevates the Experience Business class became more than an elevated travel option--it became a complete expression of sophisticated modern travel. By combining timeless comfort, innovative technology, personalized hospitality, and dependable reliability, every flight became an inspiring part of the experience surrounding the destination. Every arrival introduced fresh opportunities, while every journey encouraged travelers to move forward with renewed energy, greater confidence, and a powerful sense of anticipation.