1. Architectural Salvage Warehouse

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Galveston, TX

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Architectural Salvage Warehouse

3.0 (1 review)
Closed • Closed

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8 years ago

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On Demand - Copiers

On Demand

2.3(6 reviews)
50.0 mi•Gulfton, Galleria/Uptown
Established in 1999
Free estimates

We were clients of On Demand since 2020 and purchased our Kyocera copier directly from them…read more Everything ran smoothly until we needed a toner refill slightly ahead of their internal replacement threshold (based on percentage remaining). Because toner orders were also the only way to obtain a replacement waste toner box--and ours was full--the machine would not operate without a new one. Despite being under a supplies and service contract, they declined to provide it under the contract and wanted us to pay market rate for the toner. That interaction led us to terminate the agreement, at which point we learned the contract auto-renews annually with a required notice period and termination fee--something that apparently takes care of itself until you try to leave. Closing the account took more time and effort than expected. We were told the card on file was expired, though monthly AutoPay charges continued without issue since 2024, and it required multiple follow-ups to obtain basic payment instructions. Recommend reading the fine print carefully and asking very specific questions upfront, as well as calendaring on a reoccurring annual reminder when your contract is renewing.

Awesome company, very friendly and professional. The rep Randy was very courteous, he walk me…read morethrough very step of the process. The equipment was top notch and install tech was very knowledgeable and timely. N. Mingo

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On Demand - Copier Repair Service

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Architectural Salvage Warehouse - hardware - Updated October 2026

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