We ordered and paid for a custom fireplace screen in mid December and they said it would be…read moredelivered in early February. We had other home projects going on so this wasn't front of mind. Now that it's the second week of March, my wife called them on Sunday and she was told that someone would call us on Monday. No call. She called again yesterday and was finally told that the screen "got lost in shipment from the manufacturer". IF that is true, why was there no follow up on the order with the manufacturer? They said they could have one made and shipped in 2 weeks. Interesting. We declined because they should have known that the order was 4 weeks late. They have been in business for a very long time so someone dropped the ball and the customer who paid in full 8 weeks ago, shouldn't be chasing down their order. Disappointing R&P C

I came here initally to browse fireplace frames and ended up browsing other items as well. I…read morepurchased a couple different products (fireplace frame/cover and dining patio set) here. The store has a wide variety of options to select from for fireplace products and patio sets. They also sell and install other outdoor products (ie. grills, mailboxes etc). It's nice that the store is also open on Sundays. Customer service: The staff here are knowledgeable and helpful without sales pressure which is appreciated. The purchased products are typically delivered very quickly if in stock and they try to order and deliver asap if not in stock. I haven't had any issues with returns if I was not satisfied with the product. I've worked with both Shane and Mike. *We did end up having to exchange a chair as it had a scratch and I wanted some touch up on the table because I saw marks on the table initially. I didn't appreciate the comment "you are being too picky" made by the delivery man. It is just not a comment you'd make to someone that is purchasing pricey furniture. I'm paying more than normal for the furniture so yea there's a reason I'll want the furniture to be in good shape. Costs: The costs may be on the more pricey end but they carry good quality products. The purchases were made within the past 2 years so I'll provide an update if anything changes. I'd recommend this place if you are looking for quality fireplace products or outdoors items in general. I'm sure I'll be back for more. :)

Had a chair re-glued/repaired. They did a great job and got it done quickly as requested. I would…read moretrust them for any kind of furniture restoration as seeing the shop you can tell they take pride in their work.

Fantastic company to do business with. Professional, honest and high quality work. The owner Len…read moreis a truly great person and goes the extra mile.

All the best stores are here. Too bad that Deer Park is a bit of a drive for me, otherwise I'd be…read morehere a lot more often. I do think it is confusing to find a certain store, unless you are a regular here, because they are all grouped together. Still, we were able to find parking close by. So many of my favorites are here -- I'll be back again soon.

I've been to the Deer Park Town Center many times. They have a lot of shops that I love. I've been…read moreto Barnes and Noble, Crate and Barrel, Restoration Hardware, and the movie theater, among others. They are also home to some of my favorite restaurants, including Biaggis, California Pizza Kitchen, and Stoney River. There is plenty of parking and the layout makes it easy to find the shops you are looking for. I look forward to seeing what shops and amenities Deer Park Town Center adds in the future. I highly recommend Deer Park Town Center!

You never know what treasures you'll find at House of Hope! Prices are about the same as goodwill…read more The staff are always really sweet and helpful too.

I wanted to share my experience donating to House of Hope so others know what to expect…read more I called ahead because I had a large amount of sewing and embroidery items to donate. I was honest that everything was in decent condition--not perfect, but still usable. I was told I could bring everything in. When I arrived and opened my trunk, the gentleman helping immediately made a snide comment: "You know we're not a refuge place, we're a thrift store." That was surprising and honestly off-putting, especially since I had already explained everything over the phone. I asked for a manager, and they pointed out that one of my sewing bags had dust on it and said they couldn't accept it in that condition. I understand having standards, but this felt excessive for donated goods. I guess if you had a Birkin bag but it had a little dust on it or wasn't in perfect condition, they wouldn't take that either. It left me wondering--are you a resale shop or a retail store? If the expectation is that everything must be near-perfect, that should be clearly communicated upfront. Otherwise, it feels unreasonable for a donation-based operation. I mean House of Hope is getting this stuff for FREE. I respect that they have policies and that the organization is volunteer-run, but the overall interaction came across as dismissive and overly picky. If I had known the expectations were this strict, I would have saved myself the trip and sold the items myself or donated elsewhere. Just something to keep in mind if you're planning to donate here.

I absolutely would NOT recommend this thrift shop! Dishonest , unprofessional, rude, disorganized…read moreand bias! I rarely give negative feedback especially on small business owners because I like to help and support them to thrive, apparently NOT worth my time and money!!

if you are shopping retail, you are paying too much for not only your clothes but your furniture,…read moreyour kitchen items, your home decor, and many other great items BFC sells. Marianne is very picky about the 1000's of items she puts out on the floor and it shows in the quality and she prices it so it's friendly to your wallet. Her team is amazing and will help you fond the perfect outfit or table or purse or earrings! The service is 100%! Worth the trip if you ot from the area! Or shop online! They ship!!

Service is great, the staff is polite, selection is very nice. Talbots is a great place for my…read morewife who frequents Yalbots often.

I have shopped at Talbots for 40 years. The Lincolnshire store does not carry a good variety of…read morepetites. Many of the clothes in the misses section are not available in the petite section. I end up ordering online and usually two sizes of each item. I then need to return what doesn't work. On at least three separate occasions, the sales associate has not been happy doing my return. Last week, I went in to do a return. The sales associate was cold. I then looked around and said "goodbye " to her and she barely acknowledged me. Very disappointed.

This place is an awesome place to go for stuff that is cheap and decent in quality they have a…read morelittle bit of everything from washers and dryers refrigerators clothes shoes sandals flip-flops again furniture appliances tools they have a little bit of everything the only thing I don't recommend is talking to the female Hispanic manager is very unprofessional he likes to yell at the employees in front of other customers when an employee is taking his time and you know spending a little extra time on a customer who's buying a lot of stuff like I did and she literally yelled at them because they were too busy taking their time with us and there was four of us and getting everything that we wanted instead of helping the next customer that walked in because she was too busy standing behind the counter talking on the phone and then when she got off the phone she came over and yelled at him in front of us standing there while we were picking out a TV and literally started bitching at him because they were only helping us by the way we spent over $2,000 that day alone

Great Discounts and Selection! They constantly change the product mix in the store. Main focus is…read moreon TVs, Large Appliance, Furniture and Clothing. Sales Personnel is very nice!

Steve and his staff listened and determined what we wanted, as well as needed. There were aspects…read moreof our original design I did not realize could pose problems that their professional eyes and knowlege picked up on - which again demonstrated their excellent attention to details and to the customer. As a very satisfied customer, I would recommend them to anyone for their design style, implementation and follow through. Gerri, Rush University