My Mom lives in a very rural place that is not easy to get to and having a repair on a 12+ year-old…read morewashing machine isn't cost effective. But circumstances mean that we need it repaired, not replaced. Nathan took the time to text me on Sunday evening to give us guidance on how to fix it ourselves. Just incredible.

Wouldn't recommend anyone else! Fair, honest, respectful, and professional. Local and hard working…read morepeople. If you're in need of washer or dryer servicing they are the first I think of.

I called Umpqua Appliance to have them fix my washer. They were willing to work with my home…read morewarranty company and they did a great job fixing my washer. I appreciate their professionalism and expertise. I would definitely recommend them. Derrick answered the phone in a professional manner, Jim diagnosed the problem and Chris, with over 40 years of experience, did the repairs. If I could give Chis a ten score, I would. He walked into the house with a friendly, positive attitude and was a pleasant person all around. All in all, my husband and I are satisfied with their services.

Everything is fine. Situation fixed…read more Their CRM is top notch and left me pleasantly surprised. Might use again.

Jim contacted us early and let us know his arrival time and showed up on time. Very careful in…read moreremoval of our dishwasher so as not to damage floor, counter top or dishwasher. Did a thorough inspection of dishwasher as well as the space behind and under it, he determined that there were no leaks and that our dishwasher was working properly. The price was very reasonable considering the distance that he traveled. Now we can continue to troubleshoot to find the problem with water damage.

Did not show up for scheduled follow up appointment- twice!…read moreTried to sell me a service contract as soon as they walked in the door. Impossible to get in contact with a live human. Run, do not walk, from this "service provider ".

Great guy and very reasonable prices. Fixed our equipment and got us back up and running! So glad…read morewe found him!!

From the owner: KM-Refrigeration Inc is a locally owned and operated business. Serving Medford and the surrounding…read moreareas with over 25 years of experience. Specializing in commercial refigeration, service, sales, and installation. We service all brands of equipment, types serviced are walk-in cooler and freezers, reach-ins, prep tables, and ice machines. We are licensed CCB#217947, bonded, and insured. For service call now!

Outstanding service and attention! Apparently they are under new ownership…read more My old fireplace bellows finally crumbled in my hands from years of service. Driving around and calling proved useless as the only bellows we found was almost $300!! It was gorgeous though, but too beautiful to use. Finally, Home Depot Customer Service recommended this small mom and pop shop. I'm so glad they did! We called them and yes they have bellows. We drove over and were greeted with a smile. I was stupefied to think I'm going to a sewing and vacuum repair for a bellows?!? What?? Uhh, okay, then I might go to a burger joint looking for a car wash?? ... Jokes on me as this place has it all! Yes, they have loads of sewing and vacuum equipment, supplies and repairs, plus they have a beautiful selection of pizza ovens and outdoor barbecues. There was one pizza oven in particular that really caught my eye. This beauty would go well on my patio deck next to my smoker. It runs on either wood or propane and is assembled on a really nice frame with shelving. It can do fairly large pizzas as well. Other areas of the store surprised me as there was also a nice variety of wood and pellet stoves as well as a section for sewing and vacuum. I ended up with a nice quality bellows for less than $100 and a firewood tote that was made from recycled canvas materials and very sturdy. The store is clean and well organized with quality brand names. Staff are polite and friendly and they mentioned they are new owners. I would definitely go back for more supplies.

The crew at Viking Sewing saved the day! I am very attached to my 50 year old Viking Sewing…read moreMachine, which my mom bought new and taught me to sew on. It has followed me to many moves, and has made clothes and gifts throughout the years. A few years ago, the button hole feature did not work. I took it to the center, and was told it was not worth fixing. So I just worked around its idiosyncrasies, and my husband bought me a new Brothers Machine. What a piece of junk! I hated it, and used my Viking as well as I could. Recently, I decided to at least have my old Viking cleaned, and took it in for service. A whole new crew--and THEY FIXED IT LIKE NEW!! I am SO HAPPY! And it was only a week to do, and reasonable rate. Can't say enough about the great service. Please support this business.